block4o Posted October 23, 2015 Posted October 23, 2015 my username is kraskobeboth my databases are not accessible or invisiblekraskobe_wp320andkraskobe_members would appreciate some help and I'm on stevie and the domain is silent-evil.tk
wolstech Posted October 23, 2015 Posted October 23, 2015 This support request is being escalated to our root admin.
block4o Posted October 23, 2015 Author Posted October 23, 2015 This support request is being escalated to our root admin. How do I know when it's ready? Because I have sensitive data on my DB and it's really urgent for me to get it asap
wolstech Posted October 23, 2015 Posted October 23, 2015 Krydos will post here when it has been fixed.
Krydos Posted October 23, 2015 Posted October 23, 2015 The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
block4o Posted October 23, 2015 Author Posted October 23, 2015 I get that error:The MySQL server is currently offline. Error while connecting to MySQL: Cpanel::DBI::Mysql connect('','root',...) failed: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2) at /usr/local/cpanel/Cpanel/MysqlUtils/Connect.pm line 156 Error while connecting to MySQL: Cpanel::DBI::Mysql connect('','root',...) failed: Can't connect to local MySQL server through socket '/tmp/mysql.sock' (2) at /usr/local/cpanel/Cpanel/MysqlUtils/Connect.pm line 156 ...caught
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