Guest Marko30 Posted October 23, 2015 Posted October 23, 2015 WordPress can't connect with MySQL database. Can you please fix this problem? Username: marko25Server: StevieDatabase: marko25_wp49 Thanks in advance.
wolstech Posted October 23, 2015 Posted October 23, 2015 The first step is to change your cPanel password. Do that here: http://stevie.helioh...sswd/index.html After that, check to see which databases are visible in phpmyadmin. If any of your databases are missing, post a list of the ones that aren't visible so Krydos can restore them for you. Once they're restored (or if they're already visible), go here: http://stevie.helioh.../sql/index.html and delete and recreate your database users. Be sure to use the database password found in your software's configuration file (for WordPress, it's wp-config.php). Then reassign each user to its databases. If you don't know what privileges to grant, select "All privileges".
wolstech Posted October 23, 2015 Posted October 23, 2015 This support request is being escalated to our root admin.
Krydos Posted October 23, 2015 Posted October 23, 2015 The database marko25_wp49 should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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