marlesus Posted September 24, 2015 Posted September 24, 2015 a. HelioHost username: marlesusb. the server your account is on: steviec. your HelioHost main domain: vadofrigo.ro Uhhh, sorry for not filling the post topic as I should... (Suspended: marlesus).
wolstech Posted September 24, 2015 Posted September 24, 2015 Did it get suspended for inactivity and you renewed it? We've been having trouble with that. Either way, it says it's active in the system but is quite clearly suspended when visited. Escalating.
marlesus Posted September 24, 2015 Author Posted September 24, 2015 I think it got suspended for inactivity, because I was offline for more than 30 days. I've clicked to renew it, I can acces the cPanel, but the webpage is not up anymore... It's still suspended...
wolstech Posted September 24, 2015 Posted September 24, 2015 Yeah, that's what others are having trouble with as well. The renew script isn't working properly. We'll have to wait for an admin to unsuspend you.
Krydos Posted September 26, 2015 Posted September 26, 2015 Did it get suspended for inactivity and you renewed it? We've been having trouble with that.I just resuspended his account with the ACP, and then unsuspended and it worked just fine. Maybe it was just a temporary issue?
marlesus Posted September 26, 2015 Author Posted September 26, 2015 Yes, it's OK now. Thank you very much for your help! Have a nice day! Best regards,Marlesus
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