ignasi Posted September 2, 2015 Posted September 2, 2015 Username: ignasiServer: StevieDomain: ignasiribo.com
wolstech Posted September 2, 2015 Posted September 2, 2015 You were suspended for trying to send 46917 emails... Krydos will have more information, escalating.
ignasi Posted September 4, 2015 Author Posted September 4, 2015 46917 emails? You gotta be kidding... That means that my account got exploited for spamming. Thanks for the information. I'd be happy to know what's going on.
ignasi Posted September 28, 2015 Author Posted September 28, 2015 Hi. I haven't received any answer for a long time on this suspension. I would like at least to recover my files and move the website to a different hosting provider. But I cannot reset my password or access my cpanel in any way. I would appreciate if someone could give me a solution. If you don't want to reactivate my account, that's fine. But please allow me to recover my files. Thanks.
wolstech Posted September 28, 2015 Posted September 28, 2015 Krydos must have missed you. He should see your post now that it's back on the first page.
Krydos Posted October 4, 2015 Posted October 4, 2015 Here's your problem: /home1/ignasi/public_html/wp-content/plugins/hello.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/advanced-custom-fields/core/controllers/alias.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/advanced-custom-fields/core/fields/_base.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/advanced-custom-fields/core/fields/checkbox.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/jquery-updater/user.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/polylang/js/inc.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/codestyling-localization/images/template.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/codestyling-localization/languages/global.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/forms/proc/_frm20.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/forms/proc/_prc11.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/forms/styles/ajax.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/js/tinymce/plugins/table/session.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/easy-contact-forms/styles/std/files.php: Php.Malware.Mailbot-1 FOUND /home1/ignasi/public_html/wp-content/plugins/seo-ultimate/modules/modules/article.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/seo-ultimate/modules/index.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/seo-ultimate/plugin/class.su-installer.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/tests/header.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/languages/xml.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/uninstall.php: Php.Trojan.StopPost FOUND /home1/ignasi/public_html/wp-content/plugins/wordpress-seo/db.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/themes/wagon/option-tree/index.php: PHP.Trojan.Uploader FOUND /home1/ignasi/public_html/wp-content/themes/wagon/page.php: Php.Trojan.StopPost FOUND It looks like pretty much every plugin and theme that you installed on your wordpress was malware.
ignasi Posted October 28, 2015 Author Posted October 28, 2015 Hi Krydos, Thanks for the information. I was not aware that there was any malware. It's good that you suspended the account. Otherwise, this would have continued sending spam with my domain. Would it be possible to recover the files from the control panel? I have some texts there I don't want to lose. Thanks Ignasi
ignasi Posted November 1, 2015 Author Posted November 1, 2015 Hi again Krydos, Could you please tell me how to access my cPanel for one more time to recover my database. After that, I will be able to cancel the account and start again. But I need to recover my posts. Thanks Ignasi
Krydos Posted November 1, 2015 Posted November 1, 2015 Sorry for the delays. I've been rather busy lately. A PM has been sent to your forum account with a link to the full backup of your account. I have edited your corrupted account so it will not conflict if you would like to create a new account and try again. Keep in mind that if you install malware infested plugins and themes the exact same thing is likely to happen again. Let us know if you need any help creating the new account, or if you need help with anything else. You can even make a post on these forums from time to time if you would like us to scan your account.
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