dahuhunter Posted July 25, 2015 Share Posted July 25, 2015 Hello, my Heliohost username is Annakuz, my domain dahuhunter.heliohost.org is located on johnny.heliohost. My account has been suspended, because I have not logged in for some time. I reactivated it today and got a message that everything should be fine, I am able to log into my panel, but my web site still looks suspended. Could you please help me ? Link to comment Share on other sites More sharing options...
wolstech Posted July 26, 2015 Share Posted July 26, 2015 Johnny accounts can take up to 24 hours to recover from inactivity suspensions. You are showing as active in the system. Wait until tomorrow, then clear your cache. If its still suspended at that point, let us know and we'll look into it further. Link to comment Share on other sites More sharing options...
dahuhunter Posted July 26, 2015 Author Share Posted July 26, 2015 Unfortunately it is still suspended ( 7 am). Link to comment Share on other sites More sharing options...
yashrs Posted July 26, 2015 Share Posted July 26, 2015 @dahuhunter, 24 hours haven't been completed yet. Check the time of the creation of the post. Link to comment Share on other sites More sharing options...
dahuhunter Posted July 26, 2015 Author Share Posted July 26, 2015 Hello, unfortunately it is still suspended. Link to comment Share on other sites More sharing options...
wolstech Posted July 27, 2015 Share Posted July 27, 2015 That domain is working properly. Please clear your cache. Link to comment Share on other sites More sharing options...
dahuhunter Posted July 27, 2015 Author Share Posted July 27, 2015 Thank you. Now it is fine. Link to comment Share on other sites More sharing options...
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