Account Reset And Domain Change..

[elektro8]

Hi

May i request for my account to be completely reset-ed?

Because i think that i have deleted some necessary files etc.

Also i have a problem when installing Wordpress using site builder, it always fails because of some mysql problems.

Sometimes it cannot establish connection to mysql database ( 90% of time) and then it's about indd recovery being set to 6 .

 

When i installed wordpress using original files from wordpress.org i ran into problems with uploading xml files for one of my themes.

It failed every time

 

i have also used domain changer on your site and that has messed up everything.

I can't even access my site anymore.

It was elektrokilla.helihost.org but i played around and now it's inaccessible.

 

So if you could please reset my entire account and set up this domain transhumanistickastranka.heliohost.org ?

[wolstech]

We cannot reset accounts.

 

You need to delete your account here: http://www.heliohost.../scripts/delete Then you can sign up again.

[elektro8]

I did it

 

Anway i'm having this problem again

• Could not make the query numbered : 6
  MySQL Error No : 2013
  MySQL Error : Lost connection to MySQL server during query
   
  It happens when i try to install wordpress using Softaculous
  

[wolstech]

Softaculous doesn't work on Stevie. You need to install Wordpress manually.

 

See http://www.helionet.org/index/topic/18875-stevie-mysql-common-questions-and-problems/

[elektro8]

Okay

Does it work on johnny?

Cause i had same problems on Johnny too.

[yashrs]

It is pretty much the same situation on Johnny. You need to manually install there too.

[elektro8]

Okay then , thank you.

Something weird happened again, i created a new account as i told you already.

And i assigned a domain : kartahrvatske.heliohost.org

But i received email telling me that it's again elektrokilla.heliohost.org

But i had that domain on my former account O.o

I'm sorry if i'm already starting to bother you.

[wolstech]

I'm not sure why the email listed your former domain, but the domain on that account is kartahrvatske.heliohost.org and it is working.

[elektro8]

Great then

Any eta when am i going to be able to use it? i'm still getting this warning .

[wolstech]

Try clearing your cache. It's working for me.