altera Posted May 11, 2015 Share Posted May 11, 2015 Trying to transfer to stevie, wasnt aware how much johnny would lag whenever i registered on it, however it says my account does not exist? even though it does and I used it earlier.. username: alteranserver: johnny Link to comment Share on other sites More sharing options...
wolstech Posted May 11, 2015 Share Posted May 11, 2015 That account does not exist, or at least I can't find any record of it. Go ahead and register on Stevie. If you need the domain released (you'll get an error saying its owned by another user), let me know and I'll have an admin fix that. Link to comment Share on other sites More sharing options...
altera Posted May 12, 2015 Author Share Posted May 12, 2015 I just tried to re-register on stevie, I got "We're sorry, but an error was encountered during signup. Please try again later. "? Link to comment Share on other sites More sharing options...
wolstech Posted May 12, 2015 Share Posted May 12, 2015 That's because the old account is now showing up again despite it being gone yesterday. Also, note that your old username is "altera" (without the n). Try deleting the old account again. Link to comment Share on other sites More sharing options...
altera Posted May 12, 2015 Author Share Posted May 12, 2015 Oh wow thanks, I thought it was "alteran" I got them confused :/ Link to comment Share on other sites More sharing options...
altera Posted May 14, 2015 Author Share Posted May 14, 2015 I still get We're sorry, but an error was encountered during signup. Please try again later.? Link to comment Share on other sites More sharing options...
wolstech Posted May 14, 2015 Share Posted May 14, 2015 I don't see your account anymore. Not sure what that error is being caused by at this point. Escalating. Link to comment Share on other sites More sharing options...
wolstech Posted May 14, 2015 Share Posted May 14, 2015 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
altera Posted May 15, 2015 Author Share Posted May 15, 2015 Alright Link to comment Share on other sites More sharing options...
Byron Posted May 16, 2015 Share Posted May 16, 2015 Is this the same ip your using to signup with? 174.96.235.250 Link to comment Share on other sites More sharing options...
altera Posted May 16, 2015 Author Share Posted May 16, 2015 Yes Link to comment Share on other sites More sharing options...
Byron Posted May 17, 2015 Share Posted May 17, 2015 What is the username and domain name your signing up with? Link to comment Share on other sites More sharing options...
altera Posted May 17, 2015 Author Share Posted May 17, 2015 quantasquantumstudio.heliohost.org Link to comment Share on other sites More sharing options...
Byron Posted May 17, 2015 Share Posted May 17, 2015 PM me your details for signing up. Link to comment Share on other sites More sharing options...
Krydos Posted May 18, 2015 Share Posted May 18, 2015 Since there is an active account with the username quantas on Stevie I'm going to assume that this issue was resolved. Let us know if you're still having any issues with your server transfer and we can removed the [solved] tag. Link to comment Share on other sites More sharing options...
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