altera Posted May 11, 2015 Posted May 11, 2015 Trying to transfer to stevie, wasnt aware how much johnny would lag whenever i registered on it, however it says my account does not exist? even though it does and I used it earlier.. username: alteranserver: johnny
wolstech Posted May 11, 2015 Posted May 11, 2015 That account does not exist, or at least I can't find any record of it. Go ahead and register on Stevie. If you need the domain released (you'll get an error saying its owned by another user), let me know and I'll have an admin fix that.
altera Posted May 12, 2015 Author Posted May 12, 2015 I just tried to re-register on stevie, I got "We're sorry, but an error was encountered during signup. Please try again later. "?
wolstech Posted May 12, 2015 Posted May 12, 2015 That's because the old account is now showing up again despite it being gone yesterday. Also, note that your old username is "altera" (without the n). Try deleting the old account again.
altera Posted May 12, 2015 Author Posted May 12, 2015 Oh wow thanks, I thought it was "alteran" I got them confused :/
altera Posted May 14, 2015 Author Posted May 14, 2015 I still get We're sorry, but an error was encountered during signup. Please try again later.?
wolstech Posted May 14, 2015 Posted May 14, 2015 I don't see your account anymore. Not sure what that error is being caused by at this point. Escalating.
wolstech Posted May 14, 2015 Posted May 14, 2015 This support request is being escalated to our root admin.
Byron Posted May 16, 2015 Posted May 16, 2015 Is this the same ip your using to signup with? 174.96.235.250
Byron Posted May 17, 2015 Posted May 17, 2015 What is the username and domain name your signing up with?
Krydos Posted May 18, 2015 Posted May 18, 2015 Since there is an active account with the username quantas on Stevie I'm going to assume that this issue was resolved. Let us know if you're still having any issues with your server transfer and we can removed the [solved] tag.
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