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[Solved] Johnny Cpanel / Account Creation Issues, /var full


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Posted

Johnny's cPanel has been down for much of the last 24 hours... http://heliohost.grd.net.pl/monitor/ Appears correlated to high load, as it came up briefly when his load was reasonable. The load is normal at times for Johnny, but this downtime isn't. Can somebody check on this?

 

Also, the server does not seem to be creating accounts properly. There's 52 showing queued in the ACP as of this posting. The queue is moving extremely slowly (or likely not at all), and at least once (sometime Saturday or Sunday) the accounts in there disappeared without being created. I know at least one user here has posted about it. He re-registered and is showing as queued again. Any ideas here?

 

On top of this, /var was full (could this be the cause?) the last time I managed to get into cpanel.

 

Finally, Johnny FTP doesn't seem to be working very well. It's up right now, but it was down for much of yesterday along with cPanel.

 

EDIT: As of 5:05PM PDT, Johnny has been down entirely for 3 hours...

Posted

The /var partition filled up. I deleted over four gigabytes of data from the partition, but it required a full system reboot to show up properly. Since the full partition was causing issues with creating new accounts I disabled the account creation temporarily to prevent anymore failed messages. Once the load spikes dissipate some more I will re-enable account creations on Johnny. The FTP issues, high load, and downtime for cPanel on Johnny were all related, and should now be fixed. See the news posts http://www.helionet.org/index/topic/20897-2015-4-14/ and http://www.helionet.org/index/topic/20898-2015-4-15/ for further information.

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