tiar Posted April 11, 2015 Share Posted April 11, 2015 username: tiarserver: johnnydomain: septiar.cz.cc I signed up in heliohost but notactive and can not beaccessed, please its support Link to comment Share on other sites More sharing options...
wolstech Posted April 11, 2015 Share Posted April 11, 2015 Johnny appears to be having trouble creating accounts for some reason. There's almost 50 accounts pending creation. I'll escalate it. Also, for future reference, please do not bump posts. It actually makes you less likely to be helped since we work lists from the bottom up. Link to comment Share on other sites More sharing options...
wolstech Posted April 11, 2015 Share Posted April 11, 2015 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
koplak Posted April 11, 2015 Share Posted April 11, 2015 ok thank you Link to comment Share on other sites More sharing options...
wolstech Posted April 13, 2015 Share Posted April 13, 2015 @Krydos: The account tiar was showing as QUEUED on Saturday, now it doesn't show up at all (no longer exists from what I can see). Also, the domain seems to have gone from a queued page to nothing (DNS timed out). I see the NS records (http://byrondallas.h...ar.cz.cc&rec=NS), but I can't resolve anything when I do an NSLOOKUP. Link to comment Share on other sites More sharing options...
Krydos Posted April 16, 2015 Share Posted April 16, 2015 Looks like everything is working now. My guess is that, like most Johnny accounts when the server was broken, the account creation failed. Since his domain is not something.heliohost.org then it will show up as queued until the account is created properly rather than show no domain by that name. Link to comment Share on other sites More sharing options...
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