bernardchao Posted January 28, 2015 Posted January 28, 2015 username : chao0814server : johnnydomain :johnny.heliohost.org queued for several days so far
yashrs Posted January 28, 2015 Posted January 28, 2015 There is no username 'chao0814'. Also, what is your domain ? johnny.heliohost.org is the link of the server.
bernardchao Posted January 28, 2015 Author Posted January 28, 2015 &--#60;pre style="line-height: 21.2999992370605px; white-space: normal; font-family: 'Segoe UI', 'Segoe UI Web Regular', 'Segoe UI Symbol', 'Helvetica Neue', 'BBAlpha Sans', 'S60 Sans', Arial, sans-serif; color: rgb(68, 68, 68); font-size: 15px;"&--#62;Dear chao0814, Your hosting account at HelioHost has been added to the creation queue. Here is your account information: Username: chao0814 (note: case sensitive!) Domain: johnny.heliohost.orgControl Panel URL: &--#60;a href="http://johnny.heliohost.org/cpanel" style="line-height: 21.2999992370605px; font-weight: inherit; color: rgb(0, 104, 207); cursor: pointer;" target="_blank"&--#62;http://johnny.heliohost.org/cpanel&--#60;/a&--#62; Please note that it will take up to 24 hours before you can log in, and up to 48 hours before your website is up and running. Also note that your account will be automatically pruned if you do not log in to your control panel for a period of one month. If you would like to check the status of your account in the creation queue, please visit &--#60;a href="http://www.heliohost.org/scripts/status.php?username=chao0814" style="line-height: 21.2999992370605px; font-weight: inherit; color: rgb(0, 104, 207); cursor: pointer;" target="_blank"&--#62;http://www.heliohost.org/scripts/status.php?username=chao0814&--#60;/a&--#62;. Regards,HelioHost Staff&--#60;/pre&--#62;&--#60;p&--#62; &--#60;/p&--#62;&--#60;p&--#62;this is the email that i register to the website. kindly help me check through anything that fall wrong.&--#60;/p&--#62;
wolstech Posted January 28, 2015 Posted January 28, 2015 It actually let you try to register Johnny.heliohost.org? I am surprised. That's the primary domain for the Johnny server and can't be registered. Your account was probably deleted / never created because of that. Try signing up again with a domain that's not Johnny.heliohost.org or Stevie.heliohost.org...
bernardchao Posted January 29, 2015 Author Posted January 29, 2015 oh, will try to sign up a new one with different domain, if have any problem i will ask for the help, thanks for the help
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