sagnik Posted October 27, 2014 Posted October 27, 2014 I've requested for java about on July 01, 2014. Next day I got a reply with that, "You have to wait 6 months or something". And After 1 month I've got a new reply that is "You should have java within 24 hours. If you have any further problems, please post in the Customer Service forum.", what does it means?
wolstech Posted October 27, 2014 Posted October 27, 2014 It means the line moved faster than we expected. Your bigger issue though is that you have four accounts. You're only allowed one account. Which one do you want to keep? Please let me know within the next 24 hours.
sagnik Posted October 28, 2014 Author Posted October 28, 2014 Other 3 account are for my friends. Does I've Java enabled or not? My username is: sgjavaDomain: sgjava.tkServer: Johnny
wolstech Posted October 28, 2014 Posted October 28, 2014 Um, they're all registered to you...and the domain names and content all suggest you're the one using them. I'll escalate this, but krydos will likely want your friends to prove they are theirs and that you're not the one using them. As for the java, I can't tell since you have a custom error page and no content. If you disable the custom errors and see a 404 from tomcat (error has navy blue bars, top and bottom) you have java.
wolstech Posted October 28, 2014 Posted October 28, 2014 This support request is being escalated to our root admin. @krydos: He has 4 accounts and claims three are for friends. How do we handle this?
sagnik Posted October 29, 2014 Author Posted October 29, 2014 Sir, here is the url of my jsp file: http://www.sgjava.tk/test_coding/jsp/first.jspplease check the file, and tell me what is wrong!I've requested java for these domain and I've got a response which I posted on my first post in these topic and these account was handled by me.
wolstech Posted October 29, 2014 Posted October 29, 2014 Did the account get suspended or become inactive at any point? If so, you lost the java on that account and need to request it again. I see unprocessed code in that page.
sagnik Posted October 29, 2014 Author Posted October 29, 2014 Yes, one time my account had suspended. If I request for java now, then how many long I have to wait to become Java active on my account? I'm asking this question because, previously I've got Java within 1 month of requesting...
wolstech Posted October 29, 2014 Posted October 29, 2014 The time you wait depends upon how many others are in front of you in line. Our estimate times are long because they assume that everybody in line will get it, but only X people per day lose it. Many people get it sooner because a lot of accounts are inactive or suspended when it's their turn and get skipped over.
Krydos Posted November 14, 2014 Posted November 14, 2014 He has 4 accounts and claims three are for friends. How do we handle this?Standard policy is to suspend all accounts until he chooses one that he wants to keep.
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