[Solved] Suspended: Sds

[Aashim]

Heliohost user name : sds

server : johnny

main domain : sds.heliohost.org

 

I reactivated my account using the website script, but the site is still showing suspended. Its been more than 9 hours now.

 

Kindly help.

 

Thanks

 

Aashim

[wolstech]

Not sure what's going on here. It's listed as active, but it's actually suspended. Manual unsuspension doesn't work either. The admins will need to look at this one I think.

 

[wolstech]

This support request is being escalated to our root admin.

 

@Admins: It appears suspension/unsuspension is broken on Johnny. The status changes in the mod panel, but nothing actually happens to the accounts. I can't suspend a phishing account either...says "Suspended Phishing." but I can still access it.

[Aashim]

Dear support

 

The site is still suspended. This has never happened before.

 

This is a very simple site. No resource taking stuff on the site.

 

Kindly look into this.

 

Hoping for your cooperation.

 

Thanks

 

Aashim

 

Dear support

 

If the content of the site is in anyways violating any rules. Please do let me know I will remove it. But I don't think that this could be a reason for suspension.

 

Please support please help

[wolstech]

It's not you.

 

Normally the script you used should have fixed it, and I should be able to fix it for you as well. Johnny has something wrong with him and nothing is suspending or unsuspending for some reason.

[Aashim]

Dear wolstech,

 

could you please tell me when will this be fixed?

[wolstech]

We need to wait for an admin (likely krydos) to take a look at this issue. I do not know how long that will take or when he will be online next.

[Krydos]

Ok, the account sds has been unsuspended.

 

@admins: The account control panel is working again.

[Aashim]

Thanks a million to

 

krydos and wolstech.