[Solved] Refreshing Cpanel Or Launching Phpmyadmin Results In A 500 Internal Server Error

[aRadiatedN00dle]

Is this normal?

 

Whenever I refresh cPanel or simply launch PHPmyadmin on my account, my website becomes inaccessible due to a "500 Internal Server" error.

 

I read up a bit on internal server errors for Heliohost here: http://wiki.helionet...l_Server_Errors, and I'm lead to believe it might be the result of using too many processes... but I'd like to be sure.

 

Username: lenoodle

Domain: tapp.heliohost.org

Server: stevie

[wolstech]

The cause is exactly as you guessed: process limit.

 

cPanel opens a bunch of processes as soon as you access anything provided by it, whether it be the control panel itself or any of its tools. A few minutes later, the ones not being used will exit and the error goes away.

[aRadiatedN00dle]

Ah, I see. It's not too big a deal, but would it be possible for me to give more information to the use on the page that displays when this error occurs?

 

Also, thanks for the reply

[wolstech]

I do know you can create a custom error page for the 500 error. You can make that display whatever you want. Just be sure it's plain HTML and not PHP or some other server-side language. Error pages with server-side code could error, making them useless in the case of 500 errors caused by things like the process limit.

 

You cannot get that page to show the exact cause of the error. 500 errors can be caused by many different things but the error generated is the same (the server doesn't actually provide any useful details beyond saying it failed with error 500, so there's no way to distinguish what the cause is).