Crematio Posted July 9, 2014 Share Posted July 9, 2014 I've created a Stevie account and the system sent me an email saying the account was installed, however when I click the link to check the status, it says the user name couldn't be found: a. your HelioHost username: crematiob. the server your account is on: Steviec. your HelioHost main domain: heliohost.org Link to comment Share on other sites More sharing options...
wolstech Posted July 9, 2014 Share Posted July 9, 2014 I'm not seeing any account with that username. Did you receive a second email saying the creation failed? Link to comment Share on other sites More sharing options...
Crematio Posted July 9, 2014 Author Share Posted July 9, 2014 Nope. Just the intial email saying "Hosting Account Installed". I can forward the email if you'd like. Link to comment Share on other sites More sharing options...
yashrs Posted July 10, 2014 Share Posted July 10, 2014 your HelioHost main domain: heliohost.org You registered with "heliohost.org" as the main domain ? If that is so, then the account would have been cancelled. Link to comment Share on other sites More sharing options...
Crematio Posted July 10, 2014 Author Share Posted July 10, 2014 Ok, thats kind of annoying that I didn't receive any notification email. But whatever. I just went in and created a new account. The status script worked on this one. Thanks. Link to comment Share on other sites More sharing options...
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