Sadra112 Posted June 28, 2014 Posted June 28, 2014 Hello. I created an account on HelioHost with the same username as here, and after 24 hours my page is up. So when I tried to go to the C-Panel, it gave the error, "The login is invalid" So the first thing I did was to press the reset password button, but that didn't send any emails to me. So out of luck, I found the account deletion page, and I entered my login details and then it worked. I got a suspended page on my site. Which was verrryyyy weird cause I couldn't log in. So I found the reactivate page and entered my login details. It worked. My page was up again. (I did not upload any content yet, as I've been only here for 24 hours.) Now, the problem is. I can't login. I can use the 'login into c-panel' on the homepage, and it will recognize my account (Reason I know it recognizes my account is because of the next sentence.) and take me to the c-panel Johnny login. (I have a Johnny account) Thanks,Sadra.
yashrs Posted June 28, 2014 Posted June 28, 2014 I can manually reset the password and send you the details to the email ID you registered with. Do you want me to do this ?
Sadra112 Posted June 28, 2014 Author Posted June 28, 2014 I can manually reset the password and send you the details to the email ID you registered with. Do you want me to do this ? Okay. Thanks! But I'm pretty sure this is a bug. Because I can delete my account with the exact same login details. And reactivate too. Thanks,Sadra.
yashrs Posted June 28, 2014 Posted June 28, 2014 Done. Password sent to the E-mail you registered with. 1
Sadra112 Posted June 28, 2014 Author Posted June 28, 2014 Done. Password sent to the E-mail you registered with. Unfortunately, nothing was in my inbox. I am sure this is the correct e-mail because of the no reply email is here. I have also tried both upper case and lowercase. None of them worked.
yashrs Posted June 28, 2014 Posted June 28, 2014 Are you checking the correct email ? Can you PM me the email you were expecting it to be delivered ?
Sadra112 Posted June 28, 2014 Author Posted June 28, 2014 (edited) Are you checking the correct email ? Can you PM me the email you were expecting it to be delivered ?Sent. Thanks,Sadra. The e-mail is now here. I will try it, and report if it worked. Thanks,Sadra. It worked. Thank you. Thank you,Sadra. Edited June 28, 2014 by Sadra112
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