Harry987 Posted April 21, 2014 Posted April 21, 2014 SOLVED IT, PLEASE CLOSE THIS TOPIC!Is it possible to get my account reset:Domain - zharry.tkUsername - zharryServer - Stevie I want it reset because I want to re-orgaznize my site, mail and dns stuff.It is too messy, i already made a backup so if someone can reset it that would be great. Thanks.Harry
yashrs Posted April 21, 2014 Posted April 21, 2014 With a few steps, you can get it done from within your cPanel yourself. It's all about undoing whatever you did in the past. The six main steps that would help you reset your account are - 1. Create a backup.2. Delete all your addon/sub/parked domains3. Delete all your files.4. Delete all your email addresses5. Delete all FTP accounts6. Delete all your databases and associated users. 1. First and foremost step - Create a backup. However unimportant a file might appear now, there's always chance that you might want it back once it's gone. So, the first step before any reset/deletion is creating a backup of your existing account. You can refer the following KB article to know more about creating backups. 2. Delete all your addon/sub/parked domains a. Click on Addon Domains / Parked domains/ Subdomains under the 'Domains' tab.b. Hit the 'remove' button next to your addon/sub/parked domains to remove them all. 3. Delete all your files. This can be easily done using the 'File Manager' feature in cPanel. a. Login to cPanel.b. Click on 'File Manager' under 'Files'.c. Opt the radio button 'Web Root (public_html/www)'. This will take you to public_html which is the document root of your main domain and contains the document roots of all your addon domains.d. Click on 'Select All' above the listed directories/files.e. Once they are selected, hit the 'Delete' button, which is the 'X' icon on top.f. This will clear off all your files. 4. Delete all your email addresses We normally go ahead with a cPanel resets when we mess up the contents of our site and want to do it all over again, which normally has nothing to do with the email accounts. You wouldn't normally want to delete your email addresses. However, if you want those too out of your cPanel, all you've to do is - a. Click on 'Email Accounts' under the 'Mail' tab.b. Hit 'delete' next to all your accounts.c. And they'll all be gone. 5. Delete all FTP accounts All your 'FTP accounts' will be listed under the 'Files. a. Click on 'FTP accounts'.b. Hit 'Delete' next to all your FTP accounts. 6. Delete all your databases and associated users. Last, but not the least, let's get all your databases removed. a. Click on 'MySQL Databases' under 'Databases'b. Choose to 'Delete Database' next to all your databases under 'Current Databases'c. Scroll all the way down to view all your database users.d. Click the 'X' button next to your users to remove them all. Once these 6 steps are done, your account is as good as a brand new one
wolstech Posted April 21, 2014 Posted April 21, 2014 There are a few issues that doing the above won't fix, but those cases are few and far between. The above is thorough enough for many people. Some things to add: In step 6, you can't drop any databases that have InnoDB tables if you are on Stevie. Doing so will bring down Stevie's mysql sever for a few minutes, and will also leave them in a state where they are gone from cPanel, but still exist in phpmyadmin. Also, if you use cron jobs, be sure to delete them by going to the cron job page of cPanel.
Harry987 Posted April 21, 2014 Author Posted April 21, 2014 Hmm, yeah know what, i think that works. :)/&--#62;/&--#62;And, don't put HTML in a post, because i had to open a new about:blank page and insert the code into there to accually read it.EDIT: That post came out as HTML for me, it's fine now. Also where did you get that? From the cPanel support? ThanksIll follow that to reset my account
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