flyoffacliff Posted November 18, 2013 Posted November 18, 2013 My website has been down over 24 hours - mysql is not working: http://teachereviews.x10host.com/
Byron Posted November 18, 2013 Posted November 18, 2013 Please post the following information:Your cPanel username Your main domain The server that you are on
flyoffacliff Posted November 18, 2013 Author Posted November 18, 2013 <p> Please post the following information:Your cPanel username Your main domain The server that you are on </p><p> </p><p>Sorry,</p><ul class="bbc"><li>Your cPanel username: teachere</li><li>Your main domain: http://teachereviews.heliohost.org/ (not used for website - website on another host here: <span class="bbc_url">http://teachereviews.x10host.com/</span> )</li><li>The server that you are on: Johnny</li></ul> Sorry that post did not format properly - If you can't read it, please let me know.
flyoffacliff Posted November 19, 2013 Author Posted November 19, 2013 Ok try it now. Still not working.
Byron Posted November 19, 2013 Posted November 19, 2013 This support request is being escalated to our root admin.
flyoffacliff Posted November 19, 2013 Author Posted November 19, 2013 This support request is being escalated to our root admin. Thank you
Krydos Posted November 21, 2013 Posted November 21, 2013 MySQL on Johnny is running fine, and your account http://teachereviews.heliohost.org/ is working fine. However, your site http://teachereviews.x10host.com/ appears to be suspended, but since that isn't hosted on our servers you'll have to talk to x10host or whoever about getting it unsuspended.
flyoffacliff Posted November 22, 2013 Author Posted November 22, 2013 MySQL on Johnny is running fine, and your account http://teachereviews.heliohost.org/ is working fine. However, your site http://teachereviews.x10host.com/ appears to be suspended, but since that isn't hosted on our servers you'll have to talk to x10host or whoever about getting it unsuspended. Sorry, I found out that it was x10 host blocking remote mySQL with their firewall. Therfor, I have discontinuned using their servise (thats why the account suspended page is showing.) and moved the site compleatly to Heliohost, where I will be keeping it for now.
wolstech Posted November 23, 2013 Posted November 23, 2013 Sorry, I found out that it was x10 host blocking remote mySQL with their firewall. Therfor, I have discontinuned using their servise (thats why the account suspended page is showing.) and moved the site compleatly to Heliohost, where I will be keeping it for now. Surprised I missed this topic until now...I actually had this exact issue. As you discovered, they block it intentionally. I had an account with them a few months back...for 4 days. I asked about this issue as well as file_get_contents() not working. The response to both was basically "pay us". I moved my app back to HH instead. On the other hand, they did have a few things that would be nice to see here, for example an option in cPanel to automatically set up CloudFlare...
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