lionking Posted November 2, 2013 Share Posted November 2, 2013 Please I want to change my current domain name to another one, because it has expired.I have tried to change the current domain from top menu in [heliohost.org] front (Support -> Scripts -> Domain change).And I have waited 5 days to change the old domain to the new, but did not change, and for that reason I'm writing this subject. Please change my old domain to another one. My Info:Username: lionkingOld domain: 0gate.comNew domain: beprogrammer.ml In conclusion, thank you Link to comment Share on other sites More sharing options...
Ice IT Support Posted November 3, 2013 Share Posted November 3, 2013 Your new domain is showing up as the main domain for that account in our database. However, DNS queries are failing. Be sure your nameservers are set to ns1.heliohost.org and ns2.heliohost.org Link to comment Share on other sites More sharing options...
Krydos Posted November 3, 2013 Share Posted November 3, 2013 Your current domain is listed as 0gate.com. Did you have beprogrammer.ml added as a parked domain or an addon domain when you originally tried to change your main domain? If so that's why the main domain change failed. Either way you should try changing your main domain again now. Once your main domain is changed successfully you should see the change in cpanel instantly. Let us know if you're still having issues changing your main domain. @iceitsupport if the domain change fails because the domain already exists in the system that database can show the change as successful, when the main domain is actually still set to the original value. Link to comment Share on other sites More sharing options...
lionking Posted November 3, 2013 Author Share Posted November 3, 2013 Yes, I have tried to add the new domain from Addon Domains, but I have removed it to change the main domain instead add new domain from AddOn Domains.Only that, what I done. And Now, I will change the old domain again from top menu in [heliohost.org] front (Support -> Scripts -> Domain change). Edit:I have been change the domain to the new, and I have seen the new domain name in cpanel.But when I open the site, find a message say [HelioHost Account Queued]. Link to comment Share on other sites More sharing options...
wolstech Posted November 3, 2013 Share Posted November 3, 2013 I have been change the domain to the new, and I have seen the new domain name in cpanel. But when I open the site, find a message say [HelioHost Account Queued]. All domain changes take up to 24 hours to take effect. If you're on Johnny, it can sometimes take more than 24 hours if load is high. Wait the full 24 hours, then clear your cache and see if it works. Link to comment Share on other sites More sharing options...
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