[Solved] Suspended: Yashrs

[yashrs]

a. your HelioHost username - yashrs

b. the server your account is on - stevie

c. your HelioHost main domain - yash.heliohost.org

[Ice IT Support]

Your account was suspended for the following reason:

 

Malware. 1 file(s). PHP.C99-9 FOUND

 

That means that there are some malware files found on your account.

 

For your safety and to protect your website from potential further corruption the account has been suspended.

 

To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.

 

If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi

 

Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

 

I don't have access to see what files are infected, so you'll have to wait for Krydos to tell you that.

[Krydos]

You seriously needed help finding this one?

/home1/yashrs/public_html/upload/upload/C99madShell v. 2.0 madnet edition-backdoor.php

[yashrs]

Thank you and sorry it was my mistake. I have removed that file.

[Krydos]

Your account is showing up as clean now. Thank you for taking care of this.

 

You might also want to make sure that malicious visitors to your site aren't able to upload files to your account otherwise you might keep getting suspended like this.