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Posted

Username: toast

Server: Stevie

Domain: burnedtoast.cu.cc

 

I don't know why my account was suspended, and I accessed the cPanel about a week ago so I was making sure it was renewed.

Posted

Your account was suspended for the following reason:

 

Malware. 1 file(s). Win.Trojan.Agent-127903 FOUND

 

That means that there are some malware files found on your account.

 

For your safety and to protect your website from potential further corruption the account has been suspended.

 

To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information.

 

If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi

 

Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Posted

I scanned all my files with Avast and couldn't find it so can you help me locate the file(s)? I think it may be false positive on my own program AllArea which I use the site to host. Since I'm not some well known reputable software company nor can I afford to buy a X.509 certificate to sign my program with it sometimes trips the antivirus.

Posted

Must be a false positive then, I made that game in 8th grade for my Tech class which I made in GameMaker. I just have it on there in case I ever want to show it off to anyone. I will submit a false positive report to ClamAV promptly.

Posted

Trojan.Agent is a generic detection. I often get false positives for Trojan.Agent on a bunch of harmless stuff as well, so you're not alone. They come and go as the AV database updates...

 

As for your file, it's clean across the board: https://www.virustot...sis/1359162127/ Not sure why HH's ClamAV flagged it, but submitting a false positive report is still a good idea so it gets looked into for the future. :)

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