[Answered] Set Up Imap Email Access W/ Thunderbird

[nuk]

I've tried a bunch of stuff to set TB up, but I always just keep getting the error message that "Thunderbird failed to find the settings for your email account." I've looked at the Mail Client Configuration page that says:

 

 

Mail Server Username: contact+ukanuk.heliohost.org

Incoming Mail Server: mail.ukanuk.heliohost.org

Incoming Mail Server: (SSL) stevie.heliohost.org

Outgoing Mail Server: mail.ukanuk.heliohost.org (server requires authentication) port 25

Outgoing Mail Server: (SSL) stevie.heliohost.org (server requires authentication) port 465

Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)

Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

 

 

TB's fields don't quite exactly match up, but it seems like they are pretty close. My best guess for TB's boxes are:

 

Your name (as shown to others): ukanuk

Email address: contact@ukanuk.heliohost.org

Password: (I can log into the webmail interface, so this is probably right)

Incoming (IMAP):

• Server hostname: stevie.heliohost.org
  
• Port: Auto
  
• SSL: Autodetect
  
• Authentication: Normal password
  

Outgoing (SMTP):

• Server hostname: stevie.heliohost.org
  
• Port: 465
  
• SSL: Autodetect
  
• Authentication: Normal password
  

Username: contact+ukanuk.heliohost.org

 

 

I've also tried using mail.ukanuk.heliohost.org for my servers, but it still won't work. What am I doing wrong? Another interesting thing that might be related is that a test email message I sent to contact@ukanuk.heliohost.org never got through (I can log on with the web interface, but that's not nearly as nice as using TB).

[Krydos]

It might be related to http://www.helionet.org/index/topic/14446-solved-stevie-mail-server-down/ Is it working now?

[nuk]

OK, the online interface is showing my messages now, but I still can't get TB configured properly with IMAP.

[Krydos]

I've never used tuberculosis ... err ... thunderbird before, but maybe it's having an issue with Stevie's self-signed ssl certificate. Have you tried connecting without ssl to mail.yourdomain.extension? Most mail clients just pop up a warning message the first time you try to connect to a self-signed ssl certificate and once you approve it it works forever, but maybe "TB" doesn't work that way.

[nuk]

No, that wasn't the problem. I have it working now, but it's telling me that the incoming server stevie.heliohost.org is encrypted with STARTTLS, not SSL.

 

In any case, to get it working I had to do something really weird: set up the SMTP server separately (Edit -> Account Settings -> Outgoing Server (SMTP) -> Add -> fill in information). Then when I created my account I chose that as my outgoing server in the dropdown box for outgoing servers instead of setting up a new one. Also, I had to set "Your name: (as shown to others)" to be contact+ukanuk.heliohost.org (the same as the Username field).