coexist Posted December 4, 2012 Posted December 4, 2012 a. your HelioHost username:coexist b. the server your account is on:Johnny c. your HelioHost main domaincoexist.heliohost.org I didn't log in for over 30 days and then had difficulty connecting to Johnny to reactivate. I think I've sucessfully sent the request to reactivate at least twice now but I still get the account suspended notice. Is there another reason my account was suspended or am I doing something wrong to get it up again? Thanks for your help!
Krydos Posted December 4, 2012 Posted December 4, 2012 Yes, your account was suspended for inactivity. No, you didn't do anything wrong. The reactivation tool has been having issues related to the recent DNS issues. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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