[Solved] Account Conflict

[Hahli]

Hello.

 

I just created an account this morining, and it turns out my brother created one with the same email a long time ago. As a result, when trying to recover my password(which I forgot. D'oh!), I recovered my brother's password instead. My account is Silent, and my bro's account is Hahli.

 

I would like to request, if possible, to completly delete both accounts at both cPanel, forum, domains, and whatever traces they might leave behind. I submitted Silent for deletion(as I later discovered FireFox saved my passowrd), but I was unable to do the same for Hahli. I can't login to cPanel, yet I can post.

 

Once both accuonts are deleted, I would like to create a new one and use that(partially because I need a new sub-domain name).

 

 

Thanks in advance and please forgive me for this inconvenience.

- Mike

[danny0000d]

Well, since firefox saved your own accounts password you can delete it, and since you have your brothers account password that was sent to you can also delete unless your account was on johnny the you would need to ask one of the admins to delete but if you have an account on stevie then you can delete it yourself.

 

You can also change your current subdomain without deleting your account by going to

http://www.heliohost.../scripts/domain

then putting in your cpanel username, password and new subdomain (you will need to included the domain where the subdomain will be registered)

I am assuming you remember your cpanel password if not then delete your brothers account and do another password reset for your account and that should work.

[Hahli]

Like I already said, Silent is already submitted for deletion.

 

Hahli, however, is more problematic. It won't let me login it to cPanel and claims that it's inactive. I also can't delete it for the same error. And yes I do beleive it's on Johnny, but I am not sure. How do I request deleteion on Johnny?

[danny0000d]

You would have to talk to one of the heliohost admins so they can delete for you because johnny server is down.

All of these users are heliohost admins just request them to delete your account

http://www.helionet.org/index/user/1-djbob/ (djbob is very busy so I recommend the other admins)

http://www.helionet.org/index/user/3265-byron/

http://www.helionet.org/index/user/5779-xaav/

http://www.helionet.org/index/user/9031-jje/

http://www.helionet.org/index/user/21409-ice-it-support/

http://www.helionet.org/index/user/12743-krydos/

 

Just post you want your account deleted and they will delete for you.

[Krydos]

There is no account with the username 'hahli' in the system on either Johnny or Stevie. There is an account called 'silent' that was created today. Is this issue resolved?

[Hahli]

Please do not delete the new Silent, I created it and am using it at the moment.

However, not having a 'hahli' account is weird. I'm posting from it now.

[wolstech]

not having a 'hahli' account is weird. I'm posting from it now. (emphasis added)

Your forum account and your hosting account are completely separate from each other. You have "Hahli" as a forum account, and "Silent" as a hosting account.