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Posted

HelioHost username: royweb

My account is on: Stevie

Main domain: desdecasa.org

 

My account was suspended for inactivity

¿Inactivity? I joined about 5 times a week in my Word Press installed into the account, of course not through the cpanel

Anyway, I made the step to reactivate, but continues as suspended; even clear the cache

Posted

Your website is working for me, and your account shows active in the database. Are you still having problems with your account?

Posted

It's working for me as well. Since you cleared the cache already, perhaps try different browser or another computer?

 

Also:

 

¿Inactivity? I joined about 5 times a week in my Word Press installed into the account, of course not through the cpanel

Wordpress logins do not count as activity. You should log into cpanel at least once every 30 days, even if you don't need to do anything. Just log into cpanel, wait for it to load fully, then log out again.

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