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Hello! From some official post I have read that server johnny crashed. Whatever may be the reason, I have some queries and am in need of them RESOLVED! Will my account exist after the crisis is over? - Some have posted(for Stevie...) that the account and all the information will go off!! I need confirmed details! Admins, help!! Is some backup of accounts there, so that i can retrieve my information?Is it possible to migrate from johnny to tommy in the crisis period? (Donation is good...but what about switching without info loss?)If if overcomes, what time will it take you guyz to do so? Thanks again heliohost!!

Hello! I tried to download a restored backup of my site by link https://heliohost.org/backup/, but it is completely empty. Can admins manually take another look and find at least some stored data of my website? Website: bimusoft.tk User: mihail ------------------ Thank you!

Hello /, my Wordpress website went down due to the recent problems on Stevie, I changed cPanel password and logged out then logged in again and now I can normally access phpMyAdmin, the problem however is when I tried to delete corrupted database and recreate it (also the user) it says that a database with this name already exists. It's not visible in MySQL or phpMyAdmin and I keep getting install page at my website, I have full backups for the database and the files in Softaculous and from a plugin that I was using. I can't restore it though because in Softaculous it tells me " Could not connect to the database Access denied for user 'amirasam_****'@'localhost' (using password: YES)" And can't create a new database with the same name in MySQL because it says " The database “amirasam_blog” already exists. " I could provide the backup and it'd be great if someone could help restoring it. It just went into a huge mess! :'D Thanks in advance. -*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* UPDATE: I managed to create a new database with another name and imported every table at its own. I can now access the website but no directories are found, pages give 404 and no images are visible, so I guess I still need someone's help at restoring the backup in a proper way. Thanks again. /Username: amirasam Website: amirasamy.com Server: obviously Stevie

Hi, Can any admin please check if there are any backups to one of my database which was unfortunately effected by the InnoDB crash. cPanel Username: jeremy93 Hosted Server: Stevie Database Name: jeremy93_primesquad3 Database used for: Wordpress + custom tables. If there is a backup can it please be restored and converted to MyISAM. Thanks

Username "jimbo1qa". My site is jimmyli.org , the domain expired, now in the process of moving to jimmyli.ro.lt until the domain's renewed. Since the Stevie crash, I have been getting MySQL errors with my Drupal install. First error -1, then odd errors: Warning: Cannot modify header information - headers already sent by (output started at /home1/jimbo1qa/public_html/drupal/includes/common.inc:2700) in drupal_send_headers() (line 1217 of /home1/jimbo1qa/public_html/drupal/includes/bootstrap.inc). PDOException: SQLSTATE[HY000]: General error: 1467 Failed to read auto-increment value from storage engine: INSERT INTO {watchdog} (uid, type, message, variables, severity, link, location, referer, hostname, timestamp) VALUES (:db_insert_placeholder_0, :db_insert_placeholder_1, :db_insert_placeholder_2, :db_insert_placeholder_3, :db_insert_placeholder_4, :db_insert_placeholder_5, :db_insert_placeholder_6, :db_insert_placeholder_7, :db_insert_placeholder_8, :db_insert_placeholder_9); Array ( [:db_insert_placeholder_0] =&--#62; 0 [:db_insert_placeholder_1] =&--#62; cron [:db_insert_placeholder_2] =&--#62; Attempting to re-run cron while it is already running. [:db_insert_placeholder_3] =&--#62; a:0:{} [:db_insert_placeholder_4] =&--#62; 4 [:db_insert_placeholder_5] =&--#62; [:db_insert_placeholder_6] =&--#62; http://jimmyli.org/drupal/ [:db_insert_placeholder_7] =&--#62; [:db_insert_placeholder_8] =&--#62; 50.136.155.136 [:db_insert_placeholder_9] =&--#62; 1403240068 ) in dblog_watchdog() (line 160 of /home1/jimbo1qa/public_html/drupal/modules/dblog/dblog.module). Will this get fixed? Second problem: In my attempts to recover from the database crash, I downloaded a SQL backup. Then I attempted to create a new database to reupload to. Oddly, when I create in cPanel MySQL, it doesn't show up in phpMyAdmin, and when I use a SQL command to create in phpMyAdmin, I cannot access or delete it from cPanel . Now I have an unwanted empty database named jimbo1qa_666 that needs to be deleted. Do NOT delete jimbo1qaz_drup666. Is there any explanation for the invisible databases? 3. After successfully importing to jimbo1qaz_drup666, I cannot create a database user because cPanel does not "see" that database. This depends on the invisible database issue being solved. As a worst-case workaround, is there a way to set up MySQL users from phpMyAdmin?

First I would like to say thank you for all of your time and effort for providing us with such a wonderful service. When trying to access my site I get this error: Unknown storage engine 'InnoDB' [1286] When I checked the engines tab in phpmyadmin it showed MyISAM MyISAM storage engine MRG_MYISAM Collection of identical MyISAM tables MEMORY Hash based, stored in memory, useful for temporary tables BLACKHOLE /dev/null storage engine (anything you write to it disappears) CSV CSV storage engine InnoDB Supports transactions, row-level locking, and foreign keys ARCHIVE Archive storage engine PERFORMANCE_SCHEMA Performance Schema FEDERATED Federated MySQL storage engine And when clicking on the InnoDB entry I am told: InnoDB Supports transactions, row-level locking, and foreign keys This MySQL server does not support the InnoDB storage engine. There is no detailed status information available for this storage engine. So it would seem that there is no InnoDB engine preent in the database. However , in order for me to recieve the initial error Unknown storage engine 'InnoDB' [1286] InnoDB would have had to have been present when the database was written, and now it is not. In order for me to resolve this error I must delete all log files and restart the mysql database. How would I be able to do that? Thanx again .