Sove

Might be a better option to use a better client,

All MyBB installations I have done from softaculous have got the same problem at some point. I haven't tried a manual install and see what happens, though.

500 errors can be caused by a lot of things. The most common are

1. Exceeding Process Limit The solution is to not run as many processes. Opening cpanel, connecting to FTP, checking mail, connecting to webdisk, etc all increase your process count, and if you exceed your limit php will show 500 errors since it cannot start a new php process. This sometimes affects only the webmaster since opening cPanel and FTP etc is common when you're editing your site, but normal users won't have these errors since they will only be accessing your website not all the other services. The process limit is higher on Johnny so for some websites the solution to 500 errors might be to switch servers.
2. Syntax Error in .htaccess If you have a syntax error in one of your .htaccess files it can cause a 500 error. The easiest way to check if this is the case is to delete or rename your .htaccess files and see if the 500 error goes away.
3. Incorrect Permissions If the script or the directory that the script is in doesn't have the correct permissions it can cause 500 errors too. If you're running a php script the file permission should be 644. If you're running a cgi script it should have 755 permissions. Your directories should have 755 or 750 permissions.
4. Exceeding Time Limit If your script exceeds the time limit it can be killed by the system which will also result in a 500 error. The solution to this problem is to break your long executing scripts into multiple faster scripts that can call each other. For instance longscript.php always results in a 500 error because it exceeds the time limit, but if script1.php runs for a short time, and then calls script2.php which calls script3.php they can together execute the same code as longscript.php without exceeding the time limit and being killed.
5. High Server Load If the server is currently experiencing high server load scripts can return a 500 error when they would normally work. This is more common on Johnny than Stevie since Johnny is more unstable, and accounts that cause high load on Stevie are suspended. There isn't really anything that can be done about high load 500 errors other than trying again later when the load is lower.

Did you create an account for FTP? Your cPanel account doesn't work for FTP.

It's deprecated.

Believe it or not, we do still officially support Frontpage because it gets us more points on some free webhost ranking sites. I just wasn't aware that anyone was still using it.

Please post the following information:

a. your HelioHost username

b. the server your account is on

c. your HelioHost main domain

This seems to be another cPHulk (brute-force protection) lockout, though.

It's deprecated.

Perhaps you were adding something that requires database changes? If I were you, I'd take the extra effort of getting absolutely sure what each thing you add does, you have already been suspended a few times from wordpress related malware.

I remember the Cron Jobs page having a red message directly telling this. How can anyone miss that?

^To make it clear.

When caught phishing or committing any other illegal act, whether it was by you or someone who has gained access to your account (you are responsible for everything that happens on your account), you lose the privilege of having your files backed up (this is actually your own responsibility, staff only offers to back up suspended accounts out of good will). Your account cannot and can never be unsuspended or backed up.

Staff checks the validity of each report and has determined it legit, case closed.

Johnny has more features and offers higher limits for the users, so it's not as stable as Stevie. If you don't need Java or ASP.NET, Stevie is a better option for you.

As this is your third suspension for the same reason, I'd suggest you to fix whatever vulnerability you have on your site. It's either a bad CMS plugin (many of which are nothing but backdoors), or you just have vulnerable code.

Your post makes no sense.

It takes up to 24 hours for the subdomain to work.

I remember a warning being sent a few days before suspension, followed by a suspension email later.

You have been suspended multiple times for malware and high load, so my guess is that both are intentional. Considering your domain name, it's not even that unlikely.

Did you use something like gameofstocks.net/cpanel to log in? The link to cPanel must end in .php, and the best way to do that is to login from heliohost homepage, otherwise the logins are not counted.

What is your site about, and what does it contain? It's been suspended again, so I can't look myself.

Ehm, I can give my IP? It can be online 24/7 and can open the ports.

You are probably using a website template, which either has vulnerable code, or is specifically made for email spam.

no worries I've switched to real respectable hosting provider

http://forums.modx.com/thread/80701/modx-evolution-1-0-6-and-prior-unauthorized-manager-access#dis-post-444667

Could be related.

I checked your site before it got resuspended. There's no way your site would send 3000 emails as fast as Tjoene said earlier. I believe you are using a ready template for your site, which either has a vulnerable mail function, or it is purposefully made to send spam.

http://www.heliohost.org:2082/frontend/x3/index.html

This did work for the previous warning so that url should work.

What could be the reason that i got my account suspended for inactivity even though i log in to the cPanel index page at least once a week?