Sove
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Posts posted by Sove
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It seems to be demanding to be run as root, but an IRC bot should never require that.
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And what kind of a bot is this? Also, have you tried to run it once as a cron job?
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You have requested java for your account, but it hasn't been enabled yet. Java can only be enabled on a limited number of accounts (100 or so), and it's given on first come first serve basis each time more slots are open (when an existing account has java removed).
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Did you have "Show hidden files (dotfiles)" checked?
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Also, please post in the right sections in the future.
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Krydos has to look into it, you can't update it yourself.
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All addon domains, subdomains and parked domains require that apache is restarted. With a server hosting over 20,000 accounts, this cannot be done each time someone wants to add one of those, so all restarts are scheduled to happen periodically.
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Try removing your .htaccess file from public_html.
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Shows fine to me.
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So you have done absolutely nothing after each unsuspension?Maybe because my site too much to accommodate visitors. Or perhaps there is someone who has used a ddos. -
Doubt it, in 99 times out of 100, it's the user doing something wrong, and this seems to be just another one.
Thanks the website uses Wordpress but I didnt have any bad themes or plugins - only ones I have purchased from developers. I think HelioHost must have had something to do with it.If you think your cPanel password is compromised, change it first. The more likely problem though is vulnerable software installed on your site. It happens a lot. You didn't post a link to your site so I don't know what software you're using, but software vulnerabilities are common. WordPress and Joomla are two well known programs that are infamous for being easily hackable, especially if you install random plugins/extensions. Also, many of the "free" WordPress themes you find online at random websites are actually backdoors designed with to let in hackers. If you use such software on your site, make sure to keep everything updated. Also, remove any themes and extensions you installed, and only install ones trusted sources. -
That domain shows fine now.
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That message comes from your ISP or CloudFlare. Considering it says "account", it probably comes from CloudFlare.
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Those are the name servers your domain is currently using, while they need to be ns1.heliohost.org and ns2.heliohost.org.
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Name Server: NS1.DNS-DOMAINSERVER.COM
Name Server: NS2.DNS-DOMAINSERVER.COM
You're not using the right nameservers.
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Your account is not suspended.
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Thanks for the information. You can still use secure FTP, though, the expiration doesn't really affect the security at all, if you trust HelioHost, that is.
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500 errors can be caused by a lot of things. The most common are
- Exceeding Process Limit The solution is to not run as many processes. Opening cpanel, connecting to FTP, checking mail, connecting to webdisk, etc all increase your process count, and if you exceed your limit php will show 500 errors since it cannot start a new php process. This sometimes affects only the webmaster since opening cPanel and FTP etc is common when you're editing your site, but normal users won't have these errors since they will only be accessing your website not all the other services. The process limit is higher on Johnny so for some websites the solution to 500 errors might be to switch servers.
- Syntax Error in .htaccess If you have a syntax error in one of your .htaccess files it can cause a 500 error. The easiest way to check if this is the case is to delete or rename your .htaccess files and see if the 500 error goes away.
- Incorrect Permissions If the script or the directory that the script is in doesn't have the correct permissions it can cause 500 errors too. If you're running a php script the file permission should be 644. If you're running a cgi script it should have 755 permissions. Your directories should have 755 or 750 permissions.
- Exceeding Time Limit If your script exceeds the time limit it can be killed by the system which will also result in a 500 error. The solution to this problem is to break your long executing scripts into multiple faster scripts that can call each other. For instance longscript.php always results in a 500 error because it exceeds the time limit, but if script1.php runs for a short time, and then calls script2.php which calls script3.php they can together execute the same code as longscript.php without exceeding the time limit and being killed.
- High Server Load If the server is currently experiencing high server load scripts can return a 500 error when they would normally work. This is more common on Johnny than Stevie since Johnny is more unstable, and accounts that cause high load on Stevie are suspended. There isn't really anything that can be done about high load 500 errors other than trying again later when the load is lower.
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The former one needs a memory limit as high as 128mb, which is too high for a free webhost with 20,000+ accounts. The latter one needs SSH access, which isn't provided for security reasons.
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Heliohost should have an autoinstaller for Drupal. And you can't edit php.ini.
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No, it doesn't. The license message appears when the cPanel license of the server is missing or invalid, it has nothing to do with your site. Site being cracked is also almost always a PEBKAC error from the site owner's side.I get a screen that says "Thank You for installing cPanel / WHM" This server is currently not licensed. Please contact the server administrator. Other services available on this server such as web services are likely functioning normally. (License has a future date) Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload. License?????? Does this have anything to do with my site being cracked? Please help. -
Wasn't this already fixed for both servers?
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Why would a well written script take so ridiculously long to execute?
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You really think we can solve your problem without knowing what is on your site?
[Answered] 500 Internal Server Error On Johny Host
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