Jump to content

yashrs

Moderators
 View Profile  See their activity

  • Posts

    1,065

  • Joined

  • Last visited

  • Days Won

    54

 Content Type 

Posts posted by yashrs

    [Krydos] Suspended: hkr0x0a

    in Escalated Requests

    Posted

    Your account was suspended for causing High Wordpress load.

     

    I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

    If you still see the suspended page, please clear your cache.

    If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

    [Solved] Suspended: johnnyyh

    in Suspended and Queued Accounts

    Posted

    This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost.

     

    A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish.

     

    If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example:

     

    user1: unsuspend

    user2: backup

    user3: backup, idontreadrules.com

    user4: thoughticouldgetawaywithit.org

    [Solved] Suspended: fahim2

    in Suspended and Queued Accounts

    Posted

    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

     

    If you still see the suspended page, please clear your cache.

     

    If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

    [Solved] Suspended: manualin

    in Suspended and Queued Accounts

    Posted

    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

     

    If you still see the suspended page, please clear your cache.

     

    If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

    [Solved] Suspended: Karachi

    in Suspended and Queued Accounts

    Posted · Edited by yashrs

    Your account was suspended for having malware in your account.

    For your safety and to protect your website from potential further corruption the account has been suspended.

    We strongly recommend deleting all of your files to be sure the infection is gone, and reinstalling your files or uploading a backup that you know to be clean. If you're having trouble locating the offending files please ask and we can provide more information.

    If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here:
    http://www.clamav.net/contact

    Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

    [Solved] Suspended: xcdx

    in Suspended and Queued Accounts

    Posted

    Your account was suspended for sending too many emails. To help fight spam, we limit accounts to about 50 emails per day. Please ensure that you send no more than 50 emails per day.

     

    If you need assistance with finding the source of the emails, feel free to ask, we'll be glad to help!

     

    Your account has been unsuspended.

    [Solved] Suspended: SunnyLo

    in Suspended and Queued Accounts

    Posted

    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

     

    If you still see the suspended page, please clear your cache.

     

    If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

    [Solved] Suspended: bllgatos

    in Suspended and Queued Accounts

    Posted

    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

     

    If you still see the suspended page, please clear your cache.

     

    If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

    • Like 1

    [Solved] Suspended: takii3

    in Suspended and Queued Accounts

    Posted · Edited by yashrs

    Your account was suspended for causing high server load.

     

     

     

    Causing high server load. 627% more memory than #2

     

    I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

    If you still see the suspended page, please clear your cache.

    If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

    [Solved] Suspended: rasarafi

    in Suspended and Queued Accounts

    Posted

    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.

     

    If you still see the suspended page, please clear your cache.

     

    If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

×
×
  • Create New...