wolstech

Unsuspended. It may take a few minutes to work again.

Removed.

See this wiki article. https://wiki.helionet.org/PhpMyAdmin_MariaDB_Access_Denied_Error

The deferred email may or may not deliver. I’m not sure if the server discarded it or not while your email limit was set to zero… It is possible to raise that limit, however, the 10 per hour limit being raised would if anything make it easier for you to exceed the 50/day limit as opposed to more difficult. Exceeding the 10 per hour does not cause you to lose your email service, only the 50/day.

The email service has already been turned back on for you. "Resetting" your account would be to delete your entire hosting account and start over, I don't think that's what you want to do here, and it's unnecessary considering you just need to turn forwarding off.

Yeah, forwarding is an easy way to lose your email service. It's also a great way to get our server blacklisted for spam, since forwarded spam looks like we sent it instead of the actual spammer. The typical way to resolve this is to just have Gmail log in and pull the mail from Plesk instead of using Forwarding. You can do that by turning off forwarding, then going into Gmail's settings and adding the Plesk mailbox under "Check mail from another account". If it asks for a server name after you enter the email address, use johnny.heliohost.org for the server (Plesk may suggest using your domain as the mail server, but that configuration is not supported on HelioHost). Doing it from Gmail's end will make your account use 0 emails/day for forwarding, avoid us looking like a spammer, and eliminate the issue with your mail limit. Mail service has been turned back on again. Please fix the issue quickly. If you need assistance getting it to work from Gmail's end, let us know and we can assist. Many other users have done it that way.

Your email service was removed because you sent too many emails. This is your third time for this issue. The limit is only 50 emails per day (with each recipient on an email counting as 1 email). Do you know why your account is sending these emails? If so, can you explain what these emails are? You may want to consider requesting a limit increase.

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to start working.

CF isn't supported for the free subdomains ending in .helioho.st or .heliohost.us (we don't allow external DNS for these subdomains). You can use Cloudflare if you bring your own domain though. If you own a domain you want to use, let us know and we can add it to your account. You can then use the custom domain with Cloudflare. If you do have a custom domain and want to use Cloudflare's proxy mode with it, be aware of the following caveats: The Cloudflare SSL mode "Full (Strict)" is not supported. Using Strict can prevent several Plesk features (notably SSL management and certificate renewal) from working properly. You'll need to set it to the non-strict version "Full" instead, which allows plain HTTP for the .well-known folder. CF's Origin Certificates are not supported. You'll need to use the Plesk issued LE certificate and the non-strict SSL mode above. You may need to clear the proxy cache on CF's end from time to time when developing your site.

Domain added. Please be sure to configure DNS. The domain can take up to two hours to start working.

Account xjtu has been unsuspended.

Yep, just ask for a new domain in a new topic. You can ask for multiple at once if you want as well. You can have up to 10 domains on an account. If you need to exceed 10 domains, or you're insistent on having multiple accounts, you're welcome to buy a Morty account. Users are allowed to have as many Morty accounts as they want since they're a paid service.

See https://helionet.org/index/topic/64496-solved-reactivate-the-original-account-associated-with terhorsticloudcom/

First, stop creating posts every few hours. Support requests can take 24-48 hours for a response or longer (especially since it's a holiday weekend here in the USA). We're volunteers and not around all the time...we have real lives and are not paid to run HelioHost. Every time you make another post, you're moved to the back of the line for support./ We always work the oldest requests first since they've been waiting patiently the longest. If you continue to spam the forum, you may be banned from support. Second, you can't have an account for a family member because: You previously violated the multiple account policy. You didn't request and receive written permission in advance as required by the Terns of Service Data for the third account suggests a possible attempt to evade enforcement of the TOS by using a VPN. The account pokemonwawi has been unsuspended again. You can keep this account, and ONLY this account. DO NOT attempt to create any additional accounts, and DO NOT request the unsuspension of any other account. A third violation for multiple accounts may result in a permanent ban. Also, you do realize you can host more than one website on a single account right? If you want more domains, just ask. A single user can have up to 10 domains.

Let's see what Krydos says. Usually we don't downgrade modules, but in this case it sounds like the newer versions are useless due to how we implement Flask...