wolstech

Krydos can take care of it since he also needs to process the refund. Please keep in mind there is a $0.50 transaction fee for a refund. Escalating.

I'll have Krydos take another look, but considering what was posted in your last topic and the fact the issue returned, it sounds like what you're running might just be too heavy. I'm not sure if there's further reduction possible or not. If not, the permanent fix may require buying an upgrade. I'm not sure if a trial would be possible for the upgrade to see if it would actually fix the issue before buying it. Escalating again to see if any further improvement can be made.

That domain cannot be added because the contents of your account violate the terms of service. Note that this prohibition also includes selling access to IPTV and related services, even if the actual content is hosted elsewhere, becuase IPTV and related services are illegal in the USA where we are located (copyright infringement).

VPS admin would need to check on this for you.

Removed.

Escalating to have this turned off for you.

What username are you trying to use to log in? The account that I think is yours (sharecirclee) is active on Morty on my end, and the website is working fine.

Usually this lasts about 10 minutes, so 30 is a bit excessive. Escalating.

Did you try again in a bit as it says? For Johnny users, this is normal every day around 1100-1200 EST when the server performs its routine database restart.

Your account has been reset, and you'll receive an email shortly with a link to complete the process and create a new account. If you need any data from your old account, a backup of your old account may be available at https://heliohost.org/backup/ once the process is complete. Note that if your account was reset due to malware or a Terms of Service violation, a backup of your account will not be created.

No. That said, it will still get killed if you exceed your load limit and get suspended. As of right now, it looks like the script is using so few resources that that won't be an issue.

Krydos will need to look at this. It show active in the admin tools on my end but is still displaying an inactive page...

Escalating...

It looks like its working to me. If you replace the files, you may need to expressly restart the app in Plesk, and/or wait 2 hours for Apache to restart before you see any changes. During that time, you may see errors. https://api.qutegifts.co.uk/api/health

We don’t allow outbound on nonstandard ports by default. I assume the remote end’s port can’t be changed? If not Krydos can unblock it.