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wolstech

Chief Risk Officer
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wolstech last won the day on February 25

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About wolstech

  • Birthday May 17

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  • Website URL
    https://www.raxsoft.com

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  • Gender
    Male
  • Location
    Pennsylvania

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  1. wolstech
    No worries, thanks for letting us know it's two people in the same house. We'll cancel the suspensions on qutegifts and thepottervault. It looks like ninagart is already deleted.
  2. wolstech
    Domain changed. Please be sure to configure DNS for the new domain using either NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records pointed to the IPs shown in Plesk. It can take up to 2 hours to function. If any data is missing after the change, a backup is available at https://heliohost.org/backup/ of the account from prior to the domain change.
  3. wolstech
    That account has already been unsuspended. For the new domain, please use ns1.heliohost.org and ns2.heliohost.org as the name servers.
  4. wolstech
    Unsuspended and domain added. Please be sure to configure DNS. The domains can take up to 2 hours to function.
  5. wolstech
    Those usually get created when scheduled tasks are used to allow for common system commands to work. Did you set up a scheduled task around that time yesterday?
  6. wolstech
    That domain can't be added because your account currently has a pending suspension for violating the terms of service.
  7. wolstech
    What browser are you using to complete the registration? Also, are you able to provide a screenshot of the error you're seeing? On our side if looks like you filled out everything and just didn't complete the last step.
  8. wolstech
    The domains do not fit on your account as there is a limit of 5 domains on Johnny. If you want these added, you'll need to either upgrade to Tommy (which has a 10 domain limit) or remove 2 domains from Johnny first.
  9. wolstech
    The specified backup has been discarded and your account has been unsuspended. The domains can take up to 2 hours to function again.
  10. wolstech
    That username is already in use. Also, keep in mind that hosting account usernames cannot be changed without resetting your account, which deletes all of your data. We can change your main domain though if you would like, as the domain is available.
  11. wolstech
    This is a quirk with how Plesk calculates space. The main domain's space meter includes the entire home folder, which includes all of the domains on the account. The space meters for added domains usually only show non-file stuff specific to that domain (like mail and logs). All of your files for the telenove and salt subdomains are being counted under the lia.helioho.st's space.
  12. wolstech
    See https://helionet.org/index/topic/67060-hh431164-new-vps-account-request-aapanel/#comment-298850
  13. wolstech
    Domain added. It can take up to 2 hours to function.
  14. wolstech
    DKIM, SPF, and DMARC have been set up for the domain cvsbtech.heliohost.us. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  15. wolstech
    Krydos can assist with this...
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