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wolstech

Chief Risk Officer
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wolstech last won the day on January 31

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About wolstech

  • Birthday May 17

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    https://www.raxsoft.com

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    Male
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    Pennsylvania

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  1. No problem. By the way, a 502 every few hours is actually normal because of Apache restarting to configure new domains and settings. Usually lasts a few minutes and then clears up on its own.
  2. It's because your .htaccess contains php_value statements, which we don't allow (users are not permitted to change PHP settings, especially the memory limit or execution time limits). Invalid command 'php_value', perhaps misspelled or defined by a module not included in the server configuration, referer: https://allpeptides.net/ I just commented it out for you and the 500 error went away. Now it looks like you need to reinstall WP as the software itself is also broken.
  3. You need to provide a lot more information about what you're trying to do. Where are you seeing this error? What are you doing when you encounter this error? Is there specific code you're trying to run that is producing this?
  4. Users are not able to change PHP settings themselves by design. The easiest solution is to use date_default_timezone_set at the top of your code instead.
  5. Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to function.
  6. Select the domain, then if the option for Node is missing, select the "Get Started" tab to find it. I have no idea why some domains show it on the "dashboard" tab, while others do not, but the links go the same place regardless of which tab its on. There should be an X on that message to close that. These don't close themselves. Messages that appear on the admin side often do the same thing (stay until closed).
  7. Please check your PMs for information regarding your Lily account.
  8. Domain changed. It can take up to 2 hours to take effect. Also, I responded regarding the Morty account in your other topic here: https://helionet.org/index/topic/66881-create-account-error/#comment-298316
  9. Can you try opening the link in the invite email again using something Chromium-based (Chrome/Edge/Brave/etc.) and see if it will let you finish the registration?
  10. Deleted.
  11. A subscription limit of 0 means you've been blocked from sending email. Users are limited to a maximum of 50 emails per day. Your account sent 73 back on October 25 and lost its ability to send email as a result. Note that for our accounts, we count by recipient so a single email sent to 2 people will count as 2 emails. I've gone ahead and reset it for you. You should be able to send email again shortly.
  12. The specified backups have been discarded and the scheduled backup job has been turned off to prevent recurrence. If using scheduled backups, it's recommended to configure them with remote storage to prevent this from happening. Your domains can take up to 2 hours for the 503 Service Unavailable error to go away. Please let us know if you need anything else.
  13. Permissions fixed as well. Not sure what happened there...
  14. That domain did not set up correctly on our end. The issue has been resolved and the domain should start working shortly.
  15. The only purchase we see in our system is a single $2 payment to move an existing Johnny account to Tommy. The $2 tommy upgrade does not include a space increase. If you purchased a space upgrade as well, please provide the transaction number of the purchase and we can research. The charge should be for $25 and would be separate from the move to Tommy charge.
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