HelioHost

Thanks, then I prefer the account reset.? Best regards 22 Sept 2024, 15:58 by support@heliohost.org: > Do you want the domain changed, or do you want your account reset (which deletes it entirely, then sends you an email to set up a new account)? If you reset your account, you can change the domain during the process. If you want to keep the contents of your account and just want the domain changed, let us know what domain you want and we can change it. Does?bytepodcast.heliohost.us work? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62294 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Username: bytepodcast, Server: Johnny, Main domain: bytepodcast.com Hi, I'd like to start over with my account, beginning with the domain, which is no longer pointing to this server. Can you change that for me?? A subdomain would be ok.? Thanks.? 22 Sept 2024, 12:13 by support@heliohost.org: > > > Hey Bytepodcast, > > I have great news, your account is now active again! > > In order to keep your account active, all you need to do is return to heliohost.org and login to your account at least once every 30 days. > > Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. > > We plan on releasing a new server named Morty soon where you won't have to login to keep your account active that you may be interested in. We'll make a news post when this new server is available. > Login Now > > > > > > > ? 2005-2024 Helio Networks. All rights reserved. > | > > > Unsubscribe > >

Hello, Thank you very much for the confirmation and good service. Li Ao ________________________________________ ?????: HelioHost Support ???????: 2024??9??22?? ???? 11:02 ?????: Case management mailbox (RI) ???: Re: [HH#149815] Inquiry on DNS Zone Server Address Please use ns1.heliohost.org and ns2.heliohost.org for name servers. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=62291 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/

Username: N/A, Server: N/A, Main Domain: N/A Hello, I forgot to keep a record of DNS server addresses of the DNS zone. Now I need to have a domain which is registered on HelioHost, to be managed by the zone. Please provide the DNS server address in order to update the NS records to the respective values. Thanks! Li Ao

Username: dsuarezg, Server: Tommy2, Main domain: dsuarezg.helioho.st Good afternoon, I understand that these restrictions exist, but I don't see why such strict application is necessary when there is no commercial or inappropriate use. In my case, three different users share the connection (ip) as we live in the same house. I spoke very highly of the hosting service to a relative, and they decided to purchase your best plan. As you can see from the content and usage, we are both students and use the hosting service to run tests occasionally or deploy a website or application for university projects. I hope you can resolve this issue. Best regards. > El 30 ago 2024, a las 21:14, HelioHost Support escribi?: > > Hello, > > Thanks for your recent donation. It's amazing donors like you that keep our non-profit going. Without donors we would quickly go out of business. > > Unfortunately our multiple account detection system has been forced to suspend your account because it thinks you may have more than one account. As you recently agreed to, the first line in our terms of service states that each person is allowed to have one account. It also mentions that if you want to have more than one account, such as if multiple live in the same house and share the same IP and use the same computer, you need to let us know in advance of creating the account to avoid getting suspended. This includes donor accounts. > > One common reason people create multiple accounts is to get more than 1 domain. Did you know you can add multiple domains to your one account for free? Just let us know and we can add a domain. > > Another common reason people create multiple accounts is to get more storage space. Did you know that you can donate to have storage space added to your account? Just let us know you want more storage space and we'll let you know how to do so. > > You can reply to this email if you have any questions. Thanks. > > HelioHost Support > https://heliohost.org > https://helionet.org -- *Aquest missatge s'adre?a exclusivament al seu destinatari i pot contenir informaci? confidencial. Si no sou el destinatari indicat, no utilitzeu, divulgueu ni copieu sense autoritzaci? el contingut del missatge.?*Si heu rebut aquest missatge per error, us demanem que ens ho feu saber immediatament per aquesta via i que el destru?u.** *El responsable de les dades facilitades en aquest correu ?s la UOC; la finalitat ?s mantenir la relaci? contractual o facilitar-vos la informaci? que necessiteu. Les dades podran conservar-se mentre es mantingui la relaci? o s'hagi donat per resolta la sol?licitud d'informaci?. La base jur?dica ?s la relaci? contractual que manteniu amb la UOC o, si s'escau, l'inter?s leg?tim de la UOC a donar-vos resposta.* *Les dades no seran cedides per al seu ?s per tercers; hi poden tenir acc?s ?nicament prove?dors que ens presten serveis auxiliars i que tenen la condici? d'encarregats del tractament.* *Podeu exercir els drets previstos als articles 15 a 22 del RGPD adre?ant-vos a?**fuoc_pd@uoc.edu* *. Podeu contactar amb el nostre delegat de protecci? de dades a?**dpd@uoc.edu* *. Aix? mateix, teniu dret a presentar una reclamaci? davant l'APDCAT.* *Este mensaje se dirige exclusivamente a su destinatario y puede contener informaci?n confidencial. 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Puede contactar con nuestro delegado de protecci?n de datos en?*dpd@uoc.edu* _. As? mismo, tiene derecho a presentar una reclamaci?n ante la APDCAT.___ *This message is intended exclusively for its recipient and may contain confidential information. If you are not the intended recipient, do not use, disclose or copy its contents without authorization.?*If you have received this message in error, please let us know immediately through this channel and destroy it.** *The data controller for the data provided in this email is the Universitat Oberta de Catalunya (UOC), and the purpose is to maintain the contractual relationship or provide you with any information you may need. The data may be retained for as long as the relationship continues or until the request for information is deemed to have been resolved. 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Username: heliogeorge, Server: Johnny, Main domain: heliogeorge.heliohost.us Greetings. I registered over 2 days ago, but I cannot access Plesk. Whenever I try, I get error (see attachment). How can I solve this? Thanks -- G.F.

Hello, Yes, please ? The domain is: flashdesign Thank you! Warm regards, Liliana Enviado de Outlook para Android ________________________________

Hi again, Oh, I didn't know that... So, please can you add me a second domain in the one account? Thank you for your kindness. Greetings, Liliana Enviado de Outlook para Android ________________________________

Username: ahmadsofyan, Server: Tommy, Main domain: ahmadsofyan.helioho.st how can i add a new domain, i use tommy $6

Hi, Thank you for the answer. Ok, so please cancel this account. Best, Liliana ________________________________ De: HelioHost Support Enviado: 20 de setembro de 2024 17:47 Para: lilianapereiraster@outlook.com Assunto: Re: [HH#512550] Suspended Account You?re suspended for having more than one account. Users are only allowed to have one account. Which account do you want to keep? You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=62274 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/

Username: flashdesign, Server: Johnny, Main domain: flashdesign.helioho.st Hi, My account is suspended. :( Can you help me please? Thank you. Best, Liliana

Username: soesna13, Server: Johnny, Main domain: soesna13.heliohost.us Hi guys,? ? This summer is way too busy for me. Sorry that I could not log in onto my web-site at Helio Host on time. Could you please reactivate my account.? ? Thank you very much for your help, It is really appreciated, Alexey ? >?????, 26 ???? 2024, 20:40 +03:00 ?? HelioHost : >? >Hey Soesna13, > >It's been a while since we've seen you. Are you still using your hosting account? The last time you logged in was 2024-05-29. In order to keep your website active you must log into your control panel at least once every 30 days. > >If you wish to continue using your hosting plan you will need to log in by clicking the link below. Next, provide your email and password in the box and click log in to access your dashboard. If you don't log in sometime in the next few days your website will be replaced with a inactive page. > >Our apologies for requiring you to log in to your account to continue using it. We understand that once you get your website perfected there is little reason to view your control panel anymore, but if we didn't have a way of determing which accounts were abandoned our servers would quickly become even more overloaded than they already are. > >We plan on releasing a new server named Morty soon where you won't have to login to keep your account active that you may be interested in. We'll make a news post when this new server is available. >Login Now >? 2005-2024 Helio Networks. All rights reserved. | Unsubscribe ? ? ? ?????????, 1 1 alexeiusa@mail.ru ?

Please remove my account complete On Thu, Sep 19, 2024 at 8:12?PM HelioHost Support wrote: > The fact that they see Javascript errors on the johnny.heliohost.org URL > though probably means that port 8443 is working for them though. What > browser are you using? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62247 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Error Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings. Type Error Message Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings. Error: Minified React error #185; visit https://reactjs.org/docs/error-decoder.html?invariant=185 for the full message or use the non-minified dev environment for full errors and additional helpful warnings. at rc ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:102474 ) at ti ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:68087 ) at Object.p [as current] ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:69:77579 ) at https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:69:77642 at ro ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:93078 ) at _o ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:100305 ) at yo ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:100161 ) at xo ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:99705 ) at https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:111368 at wc ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:111870 ) at cc ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:105682 ) at Vs ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:46632 ) at rc ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:102610 ) at ti ( https://johnny.heliohost.org:8443/ui-library/plesk-ui-library.min.js?1724764591:35:68087 ) at https://johnny.heliohost.org:8443/cp/javascript/vendors.js?1725262955:20:5664 at https://johnny.heliohost.org:8443/cp/javascript/vendors.js?1725262955:20:4742 at https://johnny.heliohost.org:8443/cp/javascript/vendors.js?1725262955:20:5657 at https://johnny.heliohost.org:8443/cp/javascript/vendors.js?1725262955:42:18739 at Array.forEach () at ne ( https://johnny.heliohost.org:8443/cp/javascript/vendors.js?1725262955:42:18727 ) at ie ( https://johnny.heliohost.org:8443/cp/javascript/vendors.js?1725262955:42:19982 ) at oe ( https://johnny.heliohost.org:8443/cp/javascript/vendors.js?1725262955:42:25250 ) On Thu, Sep 19, 2024, 9:04?AM HelioHost Support wrote: > What do you see when you go to this website? http://portquiz.net:8443/ > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62247 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Let me put it in a better way because I was not very clear, I mean the possibility to install any non-standard Python dependency without having to request and wait for approval. Avoiding something like what you replied to this person: https://helionet.org/index/topic/61259-solved-installing-additional-python-dependencies-for-flask-app/ But, if you block certain dependencies on web hosting, even if it is for technical reasons, and only allow it on VPS, it's unnecessary and it is not the service I need. Best regards. El mi?, 18 sept 2024 a las 21:18, HelioHost Support () escribi?: > There are probably millions of Python modules, so no we don't install all > of them by default, but if you request some modules they can be installed > for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62258 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

I login to my account but it's not working plesk control Panel Automatically redirect to https://johnny.heliohost.org:8443/smb/web/view On Wed, Sep 18, 2024, 9:09?PM HelioHost Support wrote: > Please keep in mind that screenshots need to be uploaded to an image host > and the link sent to us. The support email does not accept images or other > attachments. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62247 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: mrz, Server: Johnny, Main domain: mrz.heliohost.us Is it possible to install and use full Python, i.e. with all available and customized libraries in one of your web hosting plans, Johnny, Tommy or Morty without having to apply and wait for approval?

No, it has not. https://johnny.heliohost.org:8443/smb/web/view On Wed, Sep 18, 2024, 6:57?PM HelioHost Support wrote: > Hello, I've just tested Plesk on my own Johnny account and it loads, so > the issue doesn't seem to be with Plesk. When you say "not working", we'll > need some more information to investigate the problem, please. Do you get > an error message when you try to login to Plesk? If yes than what does the > error message say? Please try clearing your web browser cache (you can > follow the steps here if you're not sure how: > https://wiki.helionet.org/misc/clear-your-cache) and then try to login to > Plesk again. Do you get the same error message, or a new error message? The > more details you give us about the problem, the faster and better we'll be > able to help you resolve the issue. Many thanks, > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62247 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Pleak control Panel not working On Wed, Sep 18, 2024, 1:45?AM HelioHost Support wrote: > It looks like the domain eimfix.co hasn't been purchased yet. It also > looks like the domain eimfix.com has been added to your account already. > If you wish to purchase the eimfix.co domain we recommend using our > affiliate program with Namecheap to do so. Here is the link > https://heliohost.org/partners/namecheap/eimfix.co It doesn't cost you > anything extra to use our affiliate link and we get a few cents for each > purchase. Once the domain is purchased let us know and we can add it to > your account. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62247 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

hey, i have 2 questions What is the exact path to Python 3.12 for running scheduled tasks or executing custom scripts? Is there any restriction on using Python 3.12 outside Flask or other applications? Also, after changing the version to 3.12, It's showing me this error: [2024-09-17 21:57:41] Starting bot.py. Traceback (most recent call last): File "/home/himanshu001.heliohost.us/bot.py", line 10, in from telegram import Update, InlineKeyboardButton, InlineKeyboardMarkup ModuleNotFoundError: No module named 'telegram' : On Tue, Sep 17, 2024 at 8:17?PM HelioHost Support wrote: > > SSH is disabled on the shared hosting accounts for security reasons. However it is possible to run jailed shell commands using Plesk's Scheduled Tasks (cron jobs) feature, you can read more about that here: https://wiki.helionet.org/faq#can-i-use-ssh If you need SSH access, you would need a VPS: https://heliohost.org/vps/ Flask on the Tommy server runs on Python version 3.12 only, if you need to run Flask on another version of Python, you'll need to get a VPS. You can read more about Flask here: https://wiki.helionet.org/tutorials/flask#tommy-server The Flask error should go away if you use Python 3.12, which has the module installed. Please let us know if you have any other issues. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62219 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Username: eimfix, Server: Johnny, Main domain: eim.helioho.st Error https://johnny.heliohost.org:8443/smb/web/view / Please add www.eimfix.co,

hey, sorry that error is fixed, i changed the version in index.sh from 3.10 to 3.9 and it worked, Now I got a new error of Flask Error: [2024-09-17 12:22:42] Starting bot.py. Traceback (most recent call last): File "/home/himanshu001.heliohost.us/bot.py", line 9, in from flask import Flask, request ModuleNotFoundError: No module named 'flask' Can you provide me with SSH Access? Because there is 2-3 more error I know will come On Tue, Sep 17, 2024 at 4:00?PM himanshu mehta wrote: > > Hey, i did what its said in the article, but when i tried to start the bot from this url: https://himanshu001.heliohost.us/bot_control/ > > Its shows me this error: [2024-09-17 10:28:18] Starting bot.py. > > index.sh: line 39: /usr/bin/python3.10: No such file or directory > > > On Mon, 16 Sept 2024, 04:18 HelioHost Support, wrote: >> >> You can follow this guide, but instead of using a Discord bot put your Telegram bot in instead https://wiki.helionet.org/tutorials/discord-bot >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=62219 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >>

Hey, i did what its said in the article, but when i tried to start the bot from this url: https://himanshu001.heliohost.us/bot_control/ Its shows me this error: [2024-09-17 10:28:18] Starting bot.py. index.sh: line 39: /usr/bin/python3.10: No such file or directory On Mon, 16 Sept 2024, 04:18 HelioHost Support, wrote: > You can follow this guide, but instead of using a Discord bot put your > Telegram bot in instead https://wiki.helionet.org/tutorials/discord-bot > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62219 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Okey sir thank you very much ? On Mon, 16 Sept 2024, 9:50?pm HelioHost Support, wrote: > The domain has been added, but in order to actually host it with us you > must do 1 of the following 2 options. Use our nameservers by logging in to > your registrar and setting your NS records to ns1.heliohost.org and > ns2.heliohost.org Use any external DNS that you want, Cloudflare is a > popular free option, and create an A record with the value 65.19.154.90 and > an AAAA record with the value 2001:470:1:1ee::1002 > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=62215 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: hello2, Server: Tommy, Main domain: smm.digitalmiraj.com I have Johney host account Username: hello2?I need to add second domain ass addon domain to my host"?erp.lankafilings.com?thanks