HelioHost

please admin, am using modem to browse...my network works with dynamic ip please i can't login to my account ..please help, Thanks in advance

I've just moved from a server where the query execution time was '0.040'..this is 3-5 times slower. 2017-06-16 15:02 GMT+03:00 Heliohost Support : > I've posted this over in the escalations forum so the root admins will > take a look at it for you: http://www.helionet.org/index/ > topic/28437-ricky-mysql/ > > You can follow that topic for more information. Also, if you wish, you can > log onto our forum and post additional information in that topic too. > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(421 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Hi! I recently started using HelioHost services and I get the same error described here: http://www.helionet.org/index/topic/28141-solved-request-to-connect-remotely-to-postgresql/ Could you please enable remote access for me? The name of the database is "tpimh_test" and the database user is "tpimh_user". Regards, Dmitry

the answers of my questionssssssssssssssssssss u see the answer of my questionsssssssssssssssss u see the answer of my questionsssssssssssssssss what is your ip here address, your dns how my cloudvps,,point u to his server,, the answer???????//

The database is still slow. 2017-06-16 4:45 GMT+03:00 Heliohost Support : > The performance issues from earlier have been corrected. Are you still > experiencing issues using your databases? > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(421 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Hi, the site with username "slutzk" was suspended due to inactivity. I logged in and used the renew tool to reactivate it. It said it was reactivated, but the site has not come back online. It has been about 2 hours since. Thank you for your help!

Hi, I'm trying to query in a json filed, in my postgres database, but queries inside json are not working due to your postgres version, wich is 9.2. It's pointless to have a json field and not be able to query inside it, so I'd like to know if heliohost could provide 9.3 Postgres, or if it's possible for you to install json-enhancements, wich makes possible for us to query inside json fields in Postgres 9.2: http://clarkdave.net/2013/06/adding-json-enhancements-to-postgresql-9-2/ Thank you, Rodrigo

Thank you very much. 2017-06-15 17:06 GMT+03:00 Heliohost Support : > Ricky has been experiencing somewhat slow response times since yesterday. > HTTP seems to be the most-impacted function, however I wouldn't be > surprised if MySQL was having issues as well. Thank you for reporting the > issue. I've added your concern to the performance issues topic I already > have open on our forum for Ricky: http://www.helionet.org/index/ > topic/28419-rickys-http-performance/#entry129931 > > We'll keep you updated as this is looked into. > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(421 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Hi, A few days ago I've created an account on Helios so I can make a school project where database is involved. Not sure if this is normal or not, but there are some problems with the database, is running slow and something doesn't even run, takes a lot of time to execute a query in Workbench or running it from c#. xrodionu.heliohost.org db: xrodionu_licenta user: xrodionu_licenta Cheers, Catalin D.

I added the tag that you asked , but I still have error : http://khaled.heliohost.org/Webtest/default.aspx Khaled Mohamed A.M.S Msc in investment Manager in QA(EGX) -------------------------------------------- On Wed, 14/6/17, Heliohost Support wrote: Subject: Re: [Hh#83800] Problem In Connecting To: khaled2607@yahoo.com Date: Wednesday, 14 June, 2017, 6:42 PM Do you get any more useful of an error if you enable error reporting? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28383 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

Thanks for the effort. It works now.=20 I replaced public_html for another 'first page', but in the run I probably = threw away the wrong thing.=20 I uploaded some stuff and it is working. Thanx! -----Oorspronkelijk bericht----- Van: Heliohost Support [mailto:support@heliohost.org]=20 Verzonden: woensdag 14 juni 2017 17:19 Aan: vicje@hotmail.com Onderwerp: Re: [Hh#78209] Creating Account Filenames are case-sensitive on Linux servers, so Public_html and public_ht= ml are not the same folder. Deleting the public_html folder also causes per= missions issues too that you won't be able to fix. If you want= to remove content, the best practice is to delete the files inside the fol= der, but leave the empty folder itself and reuse it for new content. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=3D28369 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

dears Thanks Now , now no problems in connecting .. But , i have error when i run my asp.net app .. { http://khaled.heliohost.org/Webtest/default.aspx } Please help me .. Best regards Khaled Mohamed A.M.S Msc in investment Manager in QA(EGX) -------------------------------------------- On Wed, 14/6/17, Heliohost Support wrote: Subject: Re: [Hh#83800] Problem In Connecting To: khaled2607@yahoo.com Date: Wednesday, 14 June, 2017, 6:21 PM That IP isn't blocked. What happens when you try to log in at https://tommy.heliohost.org:2083/ ? Does the page even load? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28383 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

41.69.241.74 Khaled Mohamed A.M.S Msc in investment Manager in QA(EGX) -------------------------------------------- On Wed, 14/6/17, Heliohost Support wrote: Subject: Re: [Hh#83800] Problem In Connecting To: khaled2607@yahoo.com Date: Wednesday, 14 June, 2017, 4:12 AM No, there is nothing wrong with Tommy. 100% uptime over the last week. You might have gotten blocked. Can you post the IP you see when you go to https://www.heliohost.org/ip.php so we can check if you're blocked? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28383 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

Hi, where I can find the different python environments and their list of modules for a Johnny host? The ones in http://www.helionet.org/index/topic/16906-answered-python-path/ are no longer working (except #!/usr/bin/python). Thanks in advance, Gianluca De Prisco.

Thank you, it is worlking indeed.=20 I can create a site with Site Publisher, but what if I want to upload my ow= n content? I did that, but somehow my (in frontpage created html's) will not be reacha= ble... -----Oorspronkelijk bericht----- Van: Heliohost Support [mailto:support@heliohost.org]=20 Verzonden: dinsdag 13 juni 2017 16:36 Aan: vicje@hotmail.com Onderwerp: Re: [Hh#78209] Creating Account It's working for me http://verhoef.heliohost.org/ You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=3D28369 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

It worked using pgadmin, Thank you 2017-06-12 23:56 GMT-03:00 Heliohost Support : > Have you tried importing your database in pgmyadmin? > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(366 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >

Dears Are there any problems in the tommy server ? I can't connect to my C-panel ... Please investigate ? Khaled Mohamed A.M.S Msc in investment Manager in QA(EGX)

Thank you very much, It seems ASP.NET is not working after move - it returns 503 service unavailable when try to access any file >???????, 1 ???? 2017, 23:07 +03:00 ?? Heliohost Support : > >Your account ruff is now on Tommy. > >You may view the status of your ticket by visiting: > >http://www.helionet.org/index/index.php?showtopic=28216 > >Thank you, >Heliohost support >http://www.heliohost.org/ >http://www.helionet.org/ >

Yes it was. Pam Carey may not have been the girl that was keeping it updated, not sure. But Yes, that is the site. Thx, Yvonne Sent from Mail for Windows 10

Thank you, It seems to be working J >???????, 13 ???? 2017, 17:39 +03:00 ?? Heliohost Support : > >Try these SFTP settings:host: tommy.heliohost.orgport: 1342protocol: SFTPlogon type: normaluser: ruffpassword: > >You may view the status of your ticket by visiting: > >http://www.helionet.org/index/index.php?showtopic=28372 > >Thank you, >Heliohost support >http://www.heliohost.org/ >http://www.helionet.org/ >

Thank you very much, It's strange, after move I cannot access ftp, tried two ftp clients: Status: Resolving address of ftp.snake.heliohost.org Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known". Error: Could not connect to server >???????, 1 ???? 2017, 23:07 +03:00 ?? Heliohost Support : > >Your account ruff is now on Tommy. > >You may view the status of your ticket by visiting: > >http://www.helionet.org/index/index.php?showtopic=28216 > >Thank you, >Heliohost support >http://www.heliohost.org/ >http://www.helionet.org/ >

Sorry ,, I don't understand you? what do you mean ? Khaled Mohamed A.M.S Msc in investment Manager in QA(EGX) -------------------------------------------- On Tue, 13/6/17, Heliohost Support wrote: Subject: Re: [Hh#35841] Asp.net To: khaled2607@yahoo.com Date: Tuesday, 13 June, 2017, 4:59 AM What resource(s) is it looking for? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28322 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

Hello, That would be a great solution, so if you want to change that, it will suff= ice for me (vverhoef and domain verhoef.heliohost.org). Regards, Victor Verhoef -----Oorspronkelijk bericht----- Van: Heliohost Support [mailto:support@heliohost.org]=20 Verzonden: dinsdag 13 juni 2017 03:56 Aan: vicje@hotmail.com Onderwerp: Re: [Hh#78209] Creating Account Seeing you already have an account now, you'd have to delete that one first= (you're only allowed one account). After that, we'd need to delete/rename = the forum account for verhoef (which succeeded), then you would need to wai= t for Tommy to be available and sign up again. If you want, I can change the domain on your vverhoef account to verhoef.he= liohost.org so visitors don't use the extra V, but the username to log into= cPanel would remain vverhoef. Do you want me to do this instead? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=3D28369 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

So now I can't use verhoef anymore or only under other circumstances...? -----Oorspronkelijk bericht----- Van: Heliohost Support [mailto:support@heliohost.org]=20 Verzonden: dinsdag 13 juni 2017 03:41 Aan: vicje@hotmail.com Onderwerp: Re: [Hh#78209] Creating Account The original verhoef account failed because the domain did not contain a TL= D suffix. You put verhoef, but you needed to put verhoef.heliohost.org or a= normal domain that you own. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=3D28369 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/

Hello, Thank you for your quick reply. I created the vverhoef tonight because I wa= nted to know if I had to wait again as long as yesterday. That was passed v= ery quickly, so somewhere my account verhoef isn't approved and I don't kno= w how I get that active... -----Oorspronkelijk bericht----- Van: Heliohost Support [mailto:support@heliohost.org]=20 Verzonden: dinsdag 13 juni 2017 03:20 Aan: vicje@hotmail.com Onderwerp: Re: [Hh#78209] Creating Account Your account is active. Your username contains 2 v's like this: vverhoef You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=3D28369 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/