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HelioHost

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  1. Hy admin I got in my email, my cPanel password has been changed This not me action My email on cpanel : ebay@ipdeer.com please resey my cPanel password
  2. Does Tommy support java and tomcat? What do i need to get moved? Regards ---- On Thu, 01 Jun 2017 09:11:03 +0300 support@heliohost.org wrote ---- Since you picked the Johnny server the queue to receive java is very long. You can continue to wait on Johnny or you can transfer to the Tommy server where the queue to receive java is only a few hours. Let us know how you'd like to proceed. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic(223 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  3. Thank you very much - that seems to have worked. I would also like to say that I'm very impressed with the speed of your repl= y!=
  4. Hello, About an hour ago, I created an account with this email address and the user= name 'cliffy'. However, when I check the account status, it now says the nam= e cannot be found in the database. A while ago, it said that it was still be= ing created - I have tried with both my email and username, and both produce= the same result. I have tried creating a new account using my email again, and I was able to v= alidate my email address. However, when it asked me to enter a username, I t= ried 'cliffy' again, and it said it was unavailable. Does my account exist, and if so am I able to access it? Thank you very much.=
  5. Thanks a lot. Would it be possible to erase the server name i told you in the first message? On Jun 1, 2017 11:05 PM, "Heliohost Support" wrote: > The database information has been edited out of the posts. > > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(221 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >
  6. Please i would like to request for you to erase the message that i give youbtje database name and the user. I don't want it to be exposed for public. Thank you, On Jun 1, 2017 3:09 PM, "Heliohost Support" wrote: > You should now be able to connect remotely to the postgresql database > <removed> with the postgresql username > <removed> from any IP address. Let us know if you need help with > anything else. > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(221 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >
  7. So I created the domain through Heliohost, and after setting up a bunch of stuff I tried to actually go to the main domain, and it didn't work. I tried the one it actually said on the CPanel, but it still didn't work. I redirected me to "http://dnserrorassist.att.net"
  8. I cant enter to my web from Google http://gerardonavarrobadilla.tk/ What is happpening? Thanks 2017-05-28 19:46 GMT-06:00 Heliohost Support : > Your message (I cant enter to SSl) has been assigned the tracking ID > [HH#57218]. One of our volunteer community members will reply to your email > as soon as possible. > > Please include the string [HH#57218] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachements. If you are > submitting a screenshot or attachement please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(204 > > Thank you, > Heliohost Support > http://www.heliohost.org/ > http://www.helionet.org/ > > -----Original Message----- > > Return-Path: > Delivered-To: support@heliohost.org > Received: from tommy.heliohost.org > by tommy.heliohost.org (Dovecot) with LMTP id > kbd/Loh9K1lkFAAAY4nxBQ > for ; Sun, 28 May 2017 18:46:48 -0700 > Return-path: > Envelope-to: support@heliohost.org > Delivery-date: Sun, 28 May 2017 18:46:48 -0700 > Received: from mail-lf0-f41.google.com ([209.85.215.41]:33440) > by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM- > SHA256:128) > (Exim 4.89) > (envelope-from ) > id 1dF9le-0008Du-TB > for support@heliohost.org; Sun, 28 May 2017 18:46:48 -0700 > Received: by mail-lf0-f41.google.com with SMTP id m18so27456600lfj.0 > for ; Sun, 28 May 2017 18:46:26 -0700 (PDT) > DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed; > d=gmail.com; s 161025; > h=mime-version:from:date:message-id:subject:to; > bh=Ko+bSKPiQQJE8varrsQpsON8d7MQG+usyCBSkS9y7uQ=; > b=a0VAoc0nwtwK39CgEsStJTdQohrMYLAkKpK+f90FXRrLgc4GA+ > 2MeG5cLcTUtolpe > uCF2S5cdUtxZaRjT5KgowZNc8qkgyEQzzTc9Rr7/DgUW/1J1fkTUf4d+ > HMMRQ6yySHa+ > 6TPdbC+xInnepVjpVacjyymXZ/UTA9a5s1FfjLRYza+ > 2Y8gaaEu6pFbrIQM42jmFCyQW > Grh8VXwJP78dAPn3K8SFks+URkaUMmUE6oKNRAUDv5lMZ5szQOa+ > ZiLStc1QUfsbJ6A0 > 3oFNw5QinMu7WDOR+roQJoKwvAE2QrxascA9FoF8U3Yhl70 > 7JVc9p26JuuoR620Qtrm1 > L3ig== > X-Google-DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed; > d100.net; s 161025; > h=x-gm-message-state:mime-version:from:date:message-id:subject:to; > bh=Ko+bSKPiQQJE8varrsQpsON8d7MQG+usyCBSkS9y7uQ=; > b=ixhVBcFvYCbbwnRWgv52ac5pRAIdlVQAMDvxR0MxgyLjjoisuBk+ > ifjFMxpWWFCYL1 > OudNIjN6mK9t4MJTdUbLBkiGyUiVPIGlaQrmC5YjEpr9Qd7Brr0jgi4DxSz0 > wMcwhYC5 > xeT78mUm/3uPrgkwG4LunGErHeRGVMJXvL1ak1n > TZIV79qYGlv867+mYQWdYs1F4dMr5 > A2PRWm0FUjcLINzGbobcevlom/fRn52o99HKBpgMcpdP9zQcilJ39hni > ufeVXPCrInYx > NKyaJUXO+PwyGp5/rlDnkESmCRP3H3cvXS7SsAta3PwwlO > J/yLIPyDoHseq+CauiQLW+ > wcng== > X-Gm-Message-State: AODbwcCd5Eijokm10U09qVMdli3Lzb > cgDRRUXZnTu2B532erDO8Ko4jF > b0fG7MAJZ8ebx+PY/izq8XJK92Sr8g== > X-Received: by 10.25.163.12 with SMTP id m12mr3478322lfe.6.1496022364869; > Sun, > 28 May 2017 18:46:04 -0700 (PDT) > MIME-Version: 1.0 > Received: by 10.25.190.85 with HTTP; Sun, 28 May 2017 18:46:04 -0700 (PDT) > From: "rodolfolopezp ." > Date: Sun, 28 May 2017 19:46:04 -0600 > Message-ID: xiaQ@mail.gmail.com> > Subject: I cant enter to SSl > To: support@heliohost.org > Content-Type: multipart/alternative; boundary=" > 001a114106b6a259c905509fd9d5" > X-Spam-Status: No, score=-1.5 > X-Spam-Score: -14 > X-Spam-Bar: - > X-Ham-Report: Spam detection software, running on the system " > tommy.heliohost.org", > has NOT identified this incoming email as spam. The original > message has been attached to this so you can view it or label > similar future email. If you have any questions, see > root\@localhost for details. > > Content preview: Hi guys My problem is that i cant enter to my SSL Why? > Do > you can help me? Thanks Hi guys My problem is that i cant enter to my > SSL > Why? [...] > > Content analysis details: (-1.5 points, 5.0 required) > > pts rule name description > ---- ---------------------- ------------------------------ > -------------------- > -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, > no > trust > [209.85.215.41 listed in list.dnswl.org] > -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3) > [209.85.215.41 listed in wl.mailspike.net] > 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail > provider > (rodolopa[at]gmail.com) > -0.0 SPF_PASS SPF: sender matches SPF record > 0.0 HTML_MESSAGE BODY: HTML included in message > -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1% > [score: 0.0000] > 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not > necessarily valid > -0.1 DKIM_VALID Message has at least one valid DKIM or DK > signature > -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from > author's > domain > 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source > [209.85.215.41 listed in dnsbl.sorbs.net] > -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders > X-Spam-Flag: NO > > --001a114106b6a259c905509fd9d5 > Content-Type: text/plain; charset="UTF-8" > > Hi guys > My problem is that i cant enter to my SSL > Why? > Do you can help me? > Thanks > > --001a114106b6a259c905509fd9d5 > Content-Type: text/html; charset="UTF-8" > > Hi guysMy problem is that i cant enter to my > SSLWhy?Do you can help me?Thanks div> > > --001a114106b6a259c905509fd9d5-- > >
  9. Hi, As you asked in the conversation, here are the requested info, so I can remote access my postgressql database: Postgresql database: <removed> Postgresql username: <removed> I want to access from anywhere. Thank you for the fast support! Rodrigo 2017-06-01 1:52 GMT-03:00 Heliohost Support : > Yes, remote postgresql database connections are available. As a security > precaution you must request remote access though. Please provide the > following information:1. Postgresql username2. Postgresql database3. What > IP you want access from or if you want access from anywhere > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic(221 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >
  10. Hello Guys, Am so glad because of what you are doing...i created a java app which will support children homes in getting more volunteers in kenya... I created an application with helio host but my java request is still on queue.. kindly support me. Accout username is egichuki
  11. HelioHost

    Tommy Donations

    It is now easier than ever to get an account on our flagship server Tommy. Find out what thousands of other users already know: Tommy is the best! We've been offering a Tommy invitation to anyone who makes a donation of $1.00 USD or more now since August 2016, and now we're proud to announce that we've improved the donation procedure even more. No longer do you have to fool around with Paypal or Skrill; we can now accept payments from any Visa, MasterCard, Discover, or American Express cards directly on our secure homepage. Not only that, but instead of having to wait for up to 24 hours for Paypal to let us know the transaction has gone through our system instantly validates your payment. Instead of having to wait for an admin to manually send out the invitation it now gets sent out immediately and is fully automated. Instead of having to pay massive fees of up to 33% to Paypal we now get a low 3% fee. If you don't have a credit card and insist on using Paypal or Skrill we'll definitely still accept your donation and send you an invite, but more of your donation will actually make it to us if you use this new system. As far as security goes we're 100% PCI compliant to accept credit card donations. None of your personal information or card numbers are stored in our system in any way, and all data is fully encrypted as it's being transferred. https://www.heliohost.org/tommy/ Let us know if you have any questions.
  12. Hi, I'm trying to connect in posgress using the database i just created, but i'm having a hard time. It's possible to remotly connect, right? the server i'm trying to connect is <removed>.heliohost.org, but it does not work tkx, Rodrigo
  13. No i have im error in http://gerardonavarrobadilla.tk/contacto/Verificar_Grabar_contacto.php.The permissions are 644.It should must function.Why dont function?Do you can help me?Im using Filezilla to upload them.Thanks 2017-05-30 16:55 GMT-06:00 Heliohost Support <support@heliohost.org>: OK thanks Very nice Have a good day 2017-05-29 23:57 GMT-06:00 Heliohost Support <support@heliohost.org>: You had 3 issues:1) public_html was permissions 775. It needs to be 750 which is what your account should have started with.2) directories within public_html should be permissions 755. Once again contacto was 775.3) Your php file was encoded wrong. I reencoded it for linux and now it works.http://gerardonavarrobadilla.tk/contacto/contacto.php You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28204 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/ You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28204 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  14. OK thanks Very nice Have a good day 2017-05-29 23:57 GMT-06:00 Heliohost Support <support@heliohost.org>: You had 3 issues:1) public_html was permissions 775. It needs to be 750 which is what your account should have started with.2) directories within public_html should be permissions 755. Once again contacto was 775.3) Your php file was encoded wrong. I reencoded it for linux and now it works.http://gerardonavarrobadilla.tk/contacto/contacto.php You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28204 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  15. Hi Heliohost,Could you please move my domain to Tommy server? Made donate 12 MayThank you,Pavel
  16. It's still timing out.I think it's being blocked on my network, I can access it fine from a different network. Thanks for your help on this. Separately - I have an issue with MX records and Zoho Mail (Zoho is not showing that the MX records are set up correctly, even though I've entered them exactly). Can you help me with that, or would you prefer I start a new email thread? Thanks again!D On Tue, May 30, 2017 at 10:02 AM, Heliohost Support <support@heliohost.org> wrote: I restarted the firewall. Does it work now? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28214 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  17. I'm going to heliohost.org - clicking the login button. I get to the account page ok, but when I click go to Cpanel, it times out. On Tue, May 30, 2017 at 9:57 AM, Heliohost Support <support@heliohost.org> wrote: That IP is not blocked on our end. What URL are you logging in from https://www.heliohost.org/login/ ? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28214 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  18. It's still not working. I'm coming from 64.107.48.1 On Tuesday, May 30, 2017, Heliohost Support <support@heliohost.org> wrote: There was a blocked IP from the mid-west United States on Tommy that I suspect was yours. Try it now. &#160; If it's still not working, what IP are you trying to access cPanel from?&#160; You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28214 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  19. Hello, My accountname is devizbu, and my url is devizbu.heliohost.org I am trying to sign into cpanel this morning, but the request keeps timing out. I can still access the site (thinkmeetdo.com). Can you help me? ThanksD
  20. ---------- Forwarded message ---------- From: rodolfolopezp . <rodolopa@gmail.com> Date: 2017-05-29 1:47 GMT-06:00 Subject: Re: [Hh#57218] I Cant Enter To Ssl To: support@heliohost.org I have other problem with Php i go to this link http://gerardonavarrobadilla.tk/contacto/contacto.php and put this message "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@gerardonavarrobadilla.heliohost.org and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request." In my localhost it works fine. But in my hosting not Do you can see what is happening ? Thanks 2017-05-29 0:16 GMT-06:00 Heliohost Support <support@heliohost.org>: Alright, I'm glad it's working for you now. You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28204 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  21. The problem has not been fixed. I need to register additional domains. Thanks 2017-05-28 23:37 GMT-05:00 Heliohost Support <support@heliohost.org>: What problem are you encountering? I don't know what "cannot read property 'slice' Of undefined" means. Is that an error message you're getting somewhere? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28205 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  22. Latest access message "Forbidden You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request." Regards 2017-05-29 18:52 UTC+03:00, Heliohost Support : > Please clear your cache. > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=28164 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >
  23. Hello, My domain is now registered as an addon domain in CPanel, but my website continues to show the "Account Queued" default page. Account : espdiego Domain name : esp-diego.mg Regards, Hary Randriamasinoro 2017-05-27 7:57 UTC+03:00, Heliohost Support : > Hello, > I already tried to add my domain (esp-diego.mg) as an addon domain, > and I got the following message : "(XID gqa9ps) A DNS entry for the > domain =E2=80=9Cesp-diego.espdiego.heliohost.org=E2=80=9D already exists." > If I change the subdomain, I get the following message : "(XID zdqg76) > The domain =E2=80=9Cesp-diego.mg=E2=80=9D already exists in the Apache > conf= > iguration." > Please correct my problem because my website (www.esp-diego.mg) is > still now in the "Queued" status. > Regards, > Hary Randriamasinoro > 2017-05-24 19:21 UTC+03:00, Heliohost Support : >> I'm not seeing that domain associated with your account in our system. >> Di= > d >> you add the domain to cPanel under parked or addon domains? >> >> >> You may view the status of your ticket by visiting: >> >> http://www.helionet.org/index/index.php?showtopic=3D28164 >> >> Thank you, >> Heliohost support >> http://www.heliohost.org/ >> http://www.helionet.org/ >> >> > > You may view the status of your ticket by visiting: > > http://www.helionet.org/index/index.php?showtopic=28164 > > Thank you, > Heliohost support > http://www.heliohost.org/ > http://www.helionet.org/ > >
  24. Thanks by your answer No that i cant is enter in the Cpanel's SSL module In the SSL management But i over try again and i can enter now Then by the moment dont worry Lets wait that it goes so Thanks Tomorrow i go do an new ticket about how send emails in my hosting, cause im new in that and need help with that Thanks 2017-05-28 22:36 GMT-06:00 Heliohost Support <support@heliohost.org>: What do you mean by that? Can't see our homepage at heliohost.org because of the ssl? Can't log in to cpanel with ssl? Can't view your website with ssl?Also, what is your username or domain? You may view the status of your ticket by visiting: http://www.helionet.org/index/index.php?showtopic=28204 Thank you, Heliohost support http://www.heliohost.org/ http://www.helionet.org/
  25. I need to solve this problem to register the page. Thanks.
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