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Everything posted by HelioHost
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I have configured the email, and the test was successful. Thank you!
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Basically, I have a contact form on my webpage, and I am trying to test that out. foreverjohnsons27.com On Wed, Jan 14, 2026 at 12:01?PM Forever Johnsons < foreverjohnsons27@gmail.com> wrote: > I am setting up the email and forwarding service for my website, but not > receiving any emails. I have an email (contact@foreverjohnsons27.com) > with emails being forwarded to foreverjohnsons27@gmail.com. Can you walk > me through this please? > > On Wed, Jan 14, 2026 at 10:34?AM HelioHost Support > wrote: > >> Glad to hear it. Let us know if you need help with anything else. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=66696 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
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I am setting up the email and forwarding service for my website, but not receiving any emails. I have an email (contact@foreverjohnsons27.com) with emails being forwarded to foreverjohnsons27@gmail.com. Can you walk me through this please? On Wed, Jan 14, 2026 at 10:34?AM HelioHost Support wrote: > Glad to hear it. Let us know if you need help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66696 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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I think I was using the wrong link. I am in now thanks! On Mon, Jan 12, 2026 at 6:11?PM HelioHost Support wrote: > Are you trying to login at https://heliohost.org/login/ or at some other > URL? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66696 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: foreverjohnsons, Server: Tommy, Main domain: foreverjohnsons27.com Hello, I'm currently unable to login or reset my password. Could you help out with this issue? On Mon, Jan 5, 2026 at 6:07?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Foreverjohnsons, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
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[HH#250094] Help - Johnny - Subscription suspended
HelioHost replied to HelioHost's topic in Email Support
Thank you for your help! ? HelioHost Support escreveu (s?bado, 10/01/2026 ?(s) 18:05): > Hello! I've reset your account as requested. You should receive an email > shortly (not this email, it will be another one) so you can take the next > steps to recreate it. I made a backup before the reset, so if you discover > you need any of your old files, you can download the backup here: > https://heliohost.org/backup If you're not sure how to extract the backup > files, please follow our how-to guide here: > https://wiki.helionet.org/Account_Backups Please let us know if we can > help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66680 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -
[HH#250094] Help - Johnny - Subscription suspended
HelioHost replied to HelioHost's topic in Email Support
Username: lilianapereira, Server: Johnny, Main domain: lilianapereira.helioho.st Hello dear Team HelioHost, Thank you for your email. I choose the third option please: 3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage. Best, Liliana Pereira -
Username: lilianapereira, Server: Johnny, Main domain: lilianapereira.helioho.st Hello dear Heliohost Team, Could you please help with my account? It appears me this sentence: "Warning: Subscription was suspended. All your sites are not available." I would like to uninstall the Wordpress because of it, in this moment, the Disk space is 1014.4 MB used of 1000 MB (Overuse is not allowed). Waiting for your reply. Thank you so much!!! Greetings, Liliana Pereira
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Username: gabrielpannwitz, Server: Tommy, Main domain: gabrielpannwitz.helioho.st Hey HelioHost Team, Thank you for your service! I already use the domain gabrielpannwitz.helioho.st Can you please configure for me the additional domain: hubkdlly.helioho.st I want to try out Hubzilla, and the Softaculous script complains if I don't use a separate dommain. Thank you for the help, and for all you do! Gabriel
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Username: pieterkeeve, Server: Tommy, Main domain: pieterkeeve.com Hi HelioHost, I just bought *blackandwhitedesigns.co.za * from frikkadel.co.za and pointed the nameservers to *ns1.heliohost.org / ns2.heliohost.org *. I currently host *abstractwarthog.art, cultofpoetry.co.za , mathslit.co.za , pieterkeeve.co.za * on my account. Please add *blackandwhitedesigns.co.za *. Thanks, Pieter Keeve -- *Best regards,Pieter Keeve* *WhatsApp * *Website*
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[HH#342409] Websites are not functioning ( Down )
HelioHost replied to HelioHost's topic in Email Support
https://www.bsquare.tech is upgraded to morty Sent with [Proton Mail](https://proton.me/mail/home) secure email. On Friday, 2 January 2026 at 20:05, HelioHost Support wrote: > Unsuspended. It may take a few minutes before you can log in again, and domains can take up to 2 hours to function. Once this account is upgraded to Morty, let us know so we can check and unsuspend the other account for you. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66568 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ -
Username: emmanuelfosso205, Server: Tommy, Main domain: tassimoacademysite.helioho.st Hello HelioHost Team, I hope you're doing well. I am interested in subscribing to one of your VPS plans, but I would like to confirm an important detail before proceeding. Could you please let me know whether your VPS service includes cPanel? I need to test a script that requires cPanel for automation purposes, and I want to be sure that your VPS offering will meet this requirement. Thank you very much for your assistance. I appreciate your time and look forward to your response. Best regards,
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Username: N/A, Server: N/A, Main Domain: N/A Hello, Can you help me sign in? Ben Nikints On Fri, 2 Jan 2026, 3:35?am HelioHost Support, wrote: > Hello, > > We noticed that you donated $2 and partially signed up for an account, but > didn't finish it. Was there some issue with the signup process? Let us know > how we can help. > > HelioHost Support > https://heliohost.org > https://helionet.org > >
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Username: wumengsangeng, Server: Tommy, Main domain: wumengsangeng.helioho.st Dear Admin, Today, I donated $2, but after trying it out, I realized it wasn't what I needed. Of course, I'm not asking for a refund. I just want to confirm, due to a service agreement issue, if my service is released because I haven't logged in for 30 days, can I immediately regain it for free in the future if I need it? Best Regards.
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Dear support, I urge for your kind response. On Friday, January 2, 2026, HelioHost Support wrote: > example of email is below: hello, hi end of text... > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66323 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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I sent the blockchain confirmation in my previous email which has the confirmation and the BAT left my wallet so I am not sure what is going on. If it reaches later, can you credit it to my account?? Meanwhile I just made a $5 donation from Paypal with tx id?5D340209GT6805057?Hopefully this has reached and it will be great if you can apply this to my account balance.? Thanks,Sharat? On Saturday, January 3, 2026 at 09:33:57 PM EST, HelioHost Support wrote: First of all, the minimum donation amount that can be used to add funds to a Morty account is $5 (not $1), and second we haven't received your donation. I checked all the recent BAT donations and I don't see it. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=66632 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/
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Username: howl, Server: Johnny, Main domain: nori.helioho.st Please reset my account
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Username: sharat, Server: Morty, Main domain: sharat.helioho.st Hello,? - I sent about $1 for now in BAT could you please make sure this is attached to my account 'sharat' https://app.metamask.io/networks/1/smart-transactions/679daa3a-0593-4645-89a8-d423f3bf2236 - Thanks,Sharat?
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Sorry, my mistake. I didn't set port 3306. I'm using it as host 65.19.154.94. Tell me if it's correct. It always works fine. A Margetakis ???? ??? 3 ??? 2026 ???? 5:03??.?., ?/? HelioHost Support < support@heliohost.org> ??????: > What is the error message you're seeing? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66616 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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Username: kalaggelaki, Server: Morty, Main domain: kalaggelaki.helioho.st Good morning.. I have a problem with the database when a program tries to update it not always but sometimes I get an error how can this be solved? Thank you very much A Margetakis Ierapetra Crete
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Dear Support, Emails created for domain with wmo-combat..helioho.st does not deliver messages. please kindly fix Thank you On Sat, Dec 20, 2025 at 3:45?AM HelioHost Support wrote: > Added. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66323 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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[HH#342409] Websites are not functioning ( Down )
HelioHost replied to HelioHost's topic in Email Support
Fine. But i am unable to login to heliohost, i will upgrade to morty. Kindly enable login for bsquare.tech. Sent with [Proton Mail](https://proton.me/mail/home) secure email. On Monday, 29 December 2025 at 05:18, HelioHost Support wrote: > If you want to be able to login to both accounts at the same time you need to upgrade at least one account to Morty. If you will never login to your friend's account again they can both stay on Tommy. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66568 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ -
[HH#774339] Confirmation of domain to nationcraft.helioho.st
HelioHost replied to HelioHost's topic in Email Support
Thank you ??. ? On Thu, Jan 1, 2026, 8:58 PM HelioHost Support wrote: > Domain changed. It can take up to 2 hours to function. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66609 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > > -
Username: nothingx, Server: Johnny, Main domain: nothingx.helioho.st I recieved this confirmation from your side on my other email id. The domain and username are independent of one another. The domain can be easily changed to nationcraft.helioho.st on the existing account, but your login username (nothingx) cannot be changed without completely resetting the account (which deletes all of your data). If you would like the domain changed (or want your account reset so you can change the login username too), please send us another email from the email address that's on the account and we'll get it taken care of for you. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=66602 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/ Please continue the process.
