HelioHost

Username: buyorder, Server: Johnny, Main domain: gpswox.ir hi The database error database can resolve the problem gpswox.ir Error establishing a database connection admin panell Error establishing a database connection This either means that the username and password information in your wp-config.phpfile is incorrect or we can't contact the database server at localhost. This could mean your host's database server is down. - Are you sure you have the correct username and password? - Are you sure that you have typed the correct hostname? - Are you sure that the database server is running? If you're unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums .

Username: tealmc, Server: Johnny, Main domain: tealmc.heliohost.org

Username: neptunus, Server: Johnny, Main domain: neptunus.heliohost.org Hello! I have a problem with SSL, just opened account and everything went OK, but then I saw there was already some kind of SSL, but seems, like it not worked. I tried to install another one. Had some problems, but to the end I got it installed. Seems like OK, on server is green icons etc, but if I turn domain to https, it is red and sais that something is invalid or incorrect. I have installed several times different SSL certificates, usually is all OK, but now I should ask help. Maybe You can help me. Thanks! . PS it is http://neptunus.heliohost.org/ -- *Kalju kaljukass@gmail.com *

It works! thanks. I can now set up my website. But I still can't login at https://www.heliohost.org/login/ ? On Mon, Jun 11, 2018 at 7:51 AM, Heliohost Support wrote: > Try resetting your password at https://tommy.heliohost.org: > 2083/resetpass?start=1 next. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33195 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

[HH#632989] thank you again i have some applications linked to this account, i want recover it , this is not possible i think 2018-06-11 2:41 GMT+00:00 thegolden soft : > thank you again > > i have some applications linked to this account, i want recover it , this > is not possible i think > > 2018-06-11 2:38 GMT+00:00 Heliohost Support : > >> Your next step is to sign up again whenever registrations are open. They >> open at midnight UTC every day and stay open until all slots are full for >> the day. >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic3199 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> >> >

thank you again i have some applications linked to this account, i want recover it , this is not possible i think 2018-06-11 2:38 GMT+00:00 Heliohost Support : > Your next step is to sign up again whenever registrations are open. They > open at midnight UTC every day and stay open until all slots are full for > the day. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3199 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

[HH#632989] i know that any account will be closed after 30 day if isn't logged in despite of that i couldn't login to the server since 2 mount ago without know the real causes thanks 2018-06-11 1:48 GMT+00:00 thegolden soft : > [HH#632989] > > i need just know if i coud recover my acount > > i am souscribed on helionet for a longtime with other email > > heliohost is the best and i recomender many freind to use it > > but if you add this option " recovry acount " your hosting service will > be the wonderful in the world > > > > 2018-06-11 1:43 GMT+00:00 Heliohost Support : > >> thank you for your quick answer >> i already downloaded my files but i want to recover my account with same >> email and same user >> i could do that?? >> 2018-06-10 12:55 GMT+00:00 Heliohost Support : >> > Please refer to https://www.heliohost.org/status/?u=goldsoft. >> > >> > You may view the status of your ticket by visiting: >> > >> > https://www.helionet.org/index/index.php?showtopic3199 >> > >> > Thank you, >> > Heliohost support >> > https://www.heliohost.org/ >> > https://www.helionet.org/ >> > >> > >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic3199 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> >> >

[HH#632989] i need just know if i coud recover my acount i am souscribed on helionet for a longtime with other email heliohost is the best and i recomender many freind to use it but if you add this option " recovry acount " your hosting service will be the wonderful in the world 2018-06-11 1:43 GMT+00:00 Heliohost Support : > thank you for your quick answer > i already downloaded my files but i want to recover my account with same > email and same user > i could do that?? > 2018-06-10 12:55 GMT+00:00 Heliohost Support : > > Please refer to https://www.heliohost.org/status/?u=goldsoft. > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic3199 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3199 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

thank you for your quick answer i already downloaded my files but i want to recover my account with same email and same user i could do that?? 2018-06-10 12:55 GMT+00:00 Heliohost Support : > Please refer to https://www.heliohost.org/status/?u=goldsoft. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3199 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

It works. I get reset link. It successfully resets the password. But can't login On Mon 11 Jun, 2018, 3:05 AM Heliohost Support, wrote: > What happens if you reset your password at > https://www.heliohost.org/reset/ ? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3195 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Well it looks like i wasn't clear. I can't login. The credentials are 100% correct On Mon 11 Jun, 2018, 12:40 AM Heliohost Support, wrote: > Your username is nilesh3 and your account is on Tommy. You don't need > another invite because your account is already on Tommy. If you login at > https://www.heliohost.org/login/ click continue to cpanel, and then look > in the top left you can see your server. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3195 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Current status: - Can still log in with 'nilesh31' - Trying to login with 'niilesh3105@gmail.com' or 'nilesh3' shows "Invalid Login" - Reset password works for 'nilesh3' ? On Sun, Jun 10, 2018 at 8:03 PM, Heliohost Support wrote: > I can see the username nilesh3 is on our system. Your old account got > deleted already. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33195 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

I get invalid login now with userid: nilesh3 I can still log in my old account (userid: nilesh31) Can you please check if 'nilesh3' account exists in the database? and delete my old account(userid: nilesh31) ? On Sun, Jun 10, 2018 at 12:42 PM, Heliohost Support wrote: > Can you log in now? https://www.heliohost.org/login/ > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33195 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Through skrill On Sun 10 Jun, 2018, 4:56 AM Heliohost Support, wrote: > How did you donate? > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3195 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A hi support heliohost i have a account closed for reason don't log it over 30 day it was registered with this email thegoldensoftcom@gmail.com and username goldsoft I tried to log a lot of times without being able to succeed i don't know the reason can you help me please for recover my account

Username: koreilly, Server: Johnny, Main domain: koreilly.heliohost.org I created an account on the johnny server, but my login stopped working. Now my account is inactive, and I can't delete it. Can it be deleted? My username is kplat_u, and my main domain is koreilly.heliohost.org. Thanks.

Username: N/A, Server: N/A, Main Domain: N/A Hi, So here is what happened: 1. I had a Johnny account tied to this email id i.e. niilesh3105@gmail.com, which got 'backed up' 2. I received a Tommy Invitation in response to a donation I made. 3. I signed up for Tommy with same email ID and with username 'nilesh3'. 4. Now it shows " There is no account in our database that matches that username" I believe that that is because of same email ID in both accounts. So can you please delete my old account (username: nilesh31) and send me another invite? I would really appreciate if you could do that as soon as possible. Thank you. ?

Username: sds, Server: Johnny, Main domain: sds.heliohost.org Dear Support I created a .aspx webpage. Hosted it on johnny. Kindly guide..... Got the following error. XML Parsing Error: not well-formed Line Number 1, Column 2: -^

The id is 5PT76794LT299505F 2018-06-08 15:19 GMT+02:00 Heliohost Support : > Please provide the transaction ID of the donation so I can resend your > invite. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3189 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A I have donated to have access to tommy but I can not still use, the account e-mail is this. is it possible to do something?

Thanx for your support. It works fine! Gesendet: Mittwoch, 06. Juni 2018 um 21:18 Uhr Von: "Heliohost Support" <support@heliohost.org> An: dezi2@web.de Betreff: Re: [HH#371540] No account after Tommy Invitation There was a conflict between the domain what.heliohost.org and a previous account. It can take up to 48 hours for accounts to fully delete and it's likely the new account was created before the old account had completed flushed out of the system. I have requeued your account for creation and it has created successfully this time. http://what.heliohost.org/ You should now be able to login at https://www.heliohost.org/login/ Let us know if you need further assistance. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic=33152 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/

Ok that makes sense and i see its queued now. So the domain name sees the n= s1 and ns2.heliohost.org nameservers and knows to go out and look for the i= p...i understand that but how does it know to resolve the ip to my website = on my account... that puzzles me. did we or I enter the domain name somewhe= re and point it to my heliohost domain name? =E2=80=8BSent with ProtonMail Secure Email.=E2=80=8B =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 Original Me= ssage =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 On June 7, 2018 7:12 PM, Heliohost Support wrote: > It's because the domain was still resolving to the old Johnny IP we don't= use anymore. I removed the stale DNS entries and re-parked it to your new = account for you. > > =C2=A0 > > Give it a few minutes and it should become queued, and it should start wo= rking completely within 2 hours. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=3D32978 > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/

Its working now thanks... another issue im having is at my domain host(squa= respace), i chose custom nameservers and entered ns1.heliohost.org and ns2.= heliohost.org but still a few days later my domain just times out, cant dis= play page. When heliohost nameservers recieve a request from squarespace fo= r my domain name how does it know to show my site on the heliohost server? = I know i can just use theyre nameservers and do a redirect but they have no= option for masking the domain. i just want my domain thekushhouse.com to s= how my thekushhouse.heliohost.org site... it used to before johnny went dow= n.. =E2=80=8BSent with ProtonMail Secure Email.=E2=80=8B =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 Original Me= ssage =E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90=E2=80=90 On June 6, 2018 5:00 PM, Heliohost Support wrote: > This issue was related to your old broken Johnny account not having been = flushed out. > > =C2=A0 > > You should be able to sign up again now that the server is fixed and it w= ill work correctly. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=3D32978 > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/

Username: treetran, Server: Johnny, Main domain: treetransplanting.old Hell0o can I get my domain treetransplanting.net back up and running, thanks!

Thanks for replying. The PHP version on my site is 7.0 7.0, 7.1, or 7.2? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic2958 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >