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Everything posted by HelioHost
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Username: starran, Server: Johnny, Main domain: pls1test.heliohost.org Hi Have tried resetting my password but page says invalid when trying login. Is there a set amount of time I need to wait before attempting to login after changing my password. Thanks Stan
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Username: infospa1, Server: Johnny, Main domain: infospa1.heliohost.org Hi, After I post my php long time ago, but still I can not open my site. My site : http://infospa1.heliohost.org/ Pls reply asap. Alex
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Username: N/A, Server: N/A, Main Domain: N/A
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Thank you so much , finally I found the reset email in spam box, and renew my password. On 21 July 2018 at 16:38, Nacer T wrote: > Hello, > > thanks for your reponse , > I have tried password but I got this message : The email address you > provided does not match our records. > > > On 21 July 2018 at 14:50, Heliohost Support wrote: > >> Have you tried resetting the password? https://tommy.heliohost.org:20 >> 83/resetpass?start=1 >> >> You may view the status of your ticket by visiting: >> >> https://www.helionet.org/index/index.php?showtopic=33542 >> >> Thank you, >> Heliohost support >> https://www.heliohost.org/ >> https://www.helionet.org/ >> >> > > > -- > ____________________________________________________________ > __________________ > Mr. TOUNSI Nacer > Ingenieur en informatique > Direction de la Cooperation et des Echanges Inter Universitaires > Ministere de l'Enseignement Superieur et de la Recherche Scientifique > -- ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique Direction de la Cooperation et des Echanges Inter Universitaires Ministere de l'Enseignement Superieur et de la Recherche Scientifique
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Username: nacer, Server: Tommy, Main domain: lightsoft.heliohost.org Hello, I have problem, I cant access to my account : user : nacer email : nacer.tnsi@gmail.com could you help me please. thanks -- ______________________________________________________________________________ Mr. TOUNSI Nacer Ingenieur en informatique Direction de la Cooperation et des Echanges Inter Universitaires Ministere de l'Enseignement Superieur et de la Recherche Scientifique
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[HH#245587] Domain (traxcom.heliohost.org) not active
HelioHost replied to HelioHost's topic in Email Support
Yes Support Team.. It's working better now.. Many Thanks, Pandula On Fri, Jul 20, 2018 at 7:34 AM, Heliohost Support wrote: > Is it working better now? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3506 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -
Username: N/A, Server: N/A, Main Domain: N/A Just to let you know I whitelisted you and still get the "please whitelist" nag which covers almost the whole screen on my phone. This makes it impossible to read your site. Going elsewhere but you might want to sort this out cos I don't think anyone will be willing to donate before we know what you do or what you offer And how would I know the donation would clear the nag when whitelisting does not! Using Samsung internet on a Samsung galaxy J1 mini. Adblocker is ABP as supplied by Samsung and your url is in the whitelist
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Username: gabeweb, Server: Ricky, Main domain: gabeswebsite.heliohost.org Hi I am getting this message "The IP address 73.22.143.132 has been blocked for trying to log in to SFTP with the wrong password too many times. To prevent this from happening again in the future please make sure your username and password are saved correctly in your SFTP client. You won't be able to continue to cPanel until an admin unblocks you." I am wondering if you can please unblock my ip address? I look forward to hearing from you Thank You. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus
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Username: N/A, Server: N/A, Main Domain: N/A
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Username: trkfod, Server: Johnny, Main domain: trkfod.heliohost.org Username: trkfod, Server: Johnny, Main domain: trkfod.heliohost.org Hi Support Team, Unable to acess cPanel. Server johnny.heliohost.org error: ERR_CONNECTION_TIMED_OUT Please look in. Thanks & regards, Fernando
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Username: N/A, Server: N/A, Main Domain: N/A
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Username: traxcom, Server: Johnny, Main domain: traxcom.heliohost.org Hi Support Team, Unable to open traxcom.heliohost.org, and DNS does not resolve. Please look in. Thanks & regards, Pandula
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Username: N/A, Server: N/A, Main Domain: N/A I am sorry for bringing this up, but I seem to receive your support email , however I do not seem to receive this invite link. I don't know why. Are you actually sending it to the same address as this current ticket? If not, please do. thanks. Heliohost Support writes: > Resent. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33428 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > Fabio V
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Username: knparmar, Server: Johnny, Main domain: knparmar.heliohost.org Hii Sir, I am Kiran Parmar. I got grant access for java but when i run my primary domain it doesn't show anything or it doesn't show index files. So pls help me regarding this. -- *Thanks & Regards,* *Kiran Parmar*
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http://lifetimecrush.com/ please. thank you. > On 16 Jul 2018, at 22:32, Heliohost Support wrote: > > The error was:The system cannot accept lifetimecrush as a domain name (domain name must have a valid TLD label).Did you mean to put lifetimecrush.heliohost.org or lifetimecrush.com or lifetimecrush.net or lifetimecrush.tk or what? > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33496 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >
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The invite comed right, now i waiting for my account was be activated. user: ja1r thank you > On 16 Jul 2018, at 18:40, Heliohost Support wrote: > > Let us know if you didn't get the invite email. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3496 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >
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very nice Numero do recibo: 5043-9552-2710-4430 Confirmacao enviada para: ja1r@icloud.com thank you > On 16 Jul 2018, at 17:45, Heliohost Support wrote: > > Yes you can. Please provide the transaction ID once you donate so we can send your invitation. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=33496 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >
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Username: N/A, Server: N/A, Main Domain: N/A if i only can donate 2 usd... i receive a invitation for tommy and python 3.= 6? thank you.=
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[HH#579690] registration invitation to tommy server failed
HelioHost replied to HelioHost's topic in Email Support
it worked. thank you very much for your help. On Sunday, July 15, 2018, 1:18:45 AM GMT+7, Heliohost Support wrote: It looks like there was a problem with your domain name. This is likely because of a conflict involving an older account that used the same domain. Usually this means that the old account wasn't fully deleted yet. I have requeued your account and it created successfully this time. http://linkdrives.heliohost.org/ You should be able to log in at https://www.heliohost.org/login/ to set up your new website. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic3471 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ -
Username: vegito03, Server: Johnny, Main domain: vegito03.heliohost.org Hello sir I have a website vegito03.heliohost.org on your hosting services but some hour later it's not opening but the cpanel is working fine. It always says connection is reset but I tried all things like clear cache,data but no solution. Please check my site vegito03.heliohost.org my username name is vegito03 Thanks in advance
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[HH#579690] registration invitation to tommy server failed
HelioHost replied to HelioHost's topic in Email Support
my username : dowga | Server : Tommy | domain : linkdrives.heliohost.org On Saturday, July 14, 2018, 2:34:59 AM GMT+7, Heliohost Support wrote: What username or main domain did you pick? You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic3471 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ -
[HH#328472] not able to add aliases (shivajisoft.com)
HelioHost replied to HelioHost's topic in Email Support
Don't know why i cannot see even after clearing cache. I will check after some time. I am having another question, I want to use asp.net hosting, how i can do that? On 14 Jul 2018 10:16, "Heliohost Support" wrote: > http://shivajisoft.com/ is currently working and hosted on our server. If > you're still seeing the queued page please clear your browser cache. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3456 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > > -
[HH#328472] not able to add aliases (shivajisoft.com)
HelioHost replied to HelioHost's topic in Email Support
As you earlier said, regarding pointing shared ip to domain. Should I have to point this shared ip address to my domain? And it Will work. Correct?? On 14 Jul 2018 09:23, "Heliohost Support" wrote: You won't be able to view your site by the IP unless you purchase a dedicated IP address for $12. The reason you see the queued page when you go to 65.19.143.6 is because there are thousands of other websites on that same IP address and the server doesn't know which one you want to view. You may view the status of your ticket by visiting: https://www.helionet.org/index/index.php?showtopic3456 Thank you, Heliohost support https://www.heliohost.org/ https://www.helionet.org/ -
[HH#328472] not able to add aliases (shivajisoft.com)
HelioHost replied to HelioHost's topic in Email Support
My shared ip address is 65.19.143.6 But whenever i hit that, heliohost saying like account is in queue. Is their any wrong configuration made by me? On 13 Jul 2018 22:03, "Heliohost Support" wrote: > We don't officially support any configuration other than our own name > servers, however I will say that once the domain is added to your account, > you can use an A record pointed to the server shared IP to make the website > work. > Note that email, www, and subdomains will not function in this > configuration, and we will not provide any support for this configuration. > If you request future support, you will be required to change the name > servers back again before we will assist you. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic3456 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >
