HelioHost

Username: jrcanelon75, Server: Morty, Main domain: tanklevel.helioho.st Dear People of Helioshot Where is the path in your web site to make a pay? I want to pay a Year againg Best Regards J Canelon -- Este correo electr?nico ha sido analizado en busca de virus por el software antivirus de Avast. www.avast.com

Username: winwinacademy, Server: Johnny, Main domain: winwinacademy.helioho.st Can you delete my account Den tis 3 feb. 2026 15:22Oscar Andersson skrev: > Hello I have a account but can I change the user name? > > Den tis 3 feb. 2026 14:18HelioHost skrev: > >> [image: HelioHost | Community powered free hosting for everyone.] >> >> Hey Winwinacademy, >> >> I have great news, your account is now active again! >> >> In order to keep your account active, all you need to do is return to >> heliohost.org and login to your account at least once every 30 days. >> >> Our apologies for requiring you to log in to your account to continue >> using it. We understand that once you get your website perfected there is >> little reason to view your control panel anymore, but if we didn't have a >> way of determing which accounts were abandoned our servers would quickly >> become even more overloaded than they already are. >> >> We have recently released a new server named Morty that doesn't have the >> requirement to login every 30 days to keep your account active that you may >> be interested in. You can take a look at your upgrade options after logging >> in with the button below. >> Login Now >> [image: Twitter] [image: Facebook] >> [image: Phone Number] >> [image: Support Forum] [image: >> Email] >> ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe >> >> >

Username: winwinacademy, Server: Johnny, Main domain: winwinacademy.helioho.st Hello I have a account but can I change the user name? Den tis 3 feb. 2026 14:18HelioHost skrev: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Winwinacademy, > > I have great news, your account is now active again! > > In order to keep your account active, all you need to do is return to > heliohost.org and login to your account at least once every 30 days. > > Our apologies for requiring you to log in to your account to continue > using it. We understand that once you get your website perfected there is > little reason to view your control panel anymore, but if we didn't have a > way of determing which accounts were abandoned our servers would quickly > become even more overloaded than they already are. > > We have recently released a new server named Morty that doesn't have the > requirement to login every 30 days to keep your account active that you may > be interested in. You can take a look at your upgrade options after logging > in with the button below. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

Thank you. I appreciate it. On Fri, Jan 30, 2026, 02:12 HelioHost Support wrote: > Thanks for letting us know the situation. Your VPS has been powered back > on since you're communicating with us. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66703 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Email : cutestarpanda@gmail.com Username : CuteStar On Sun, 1 Feb 2026, 10:11?pm HelioHost Support, wrote: > What email address and username is the account supposed to be under? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66823 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: naftulisinger, Server: Morty, Main domain: naftulisinger.helioho.st Delete my account, I never signed up for this. Thank you. Kind Regards Naftuli Singer On Mon, 2 Feb 2026, 01:09 HelioHost, wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Naftulisinger, > > Thank you for being a Morty prepaid plan user! > > Since this plan has variable billing depending on how much traffic your > site gets, how much memory you use, and how much CPU you use we are sending > you this email so you can see how your prepaid balance is being used. Here > is the usage of your Morty account over the last month. > > Billing period: 2026-01-02 to 2026-02-01 > > Bandwidth: 1.7 MB > Memory: 0.0 KB > CPU: 0 > > Total billed: $1.03 > Remaining balance: $0.24 > Estimated expiration: 2026-02-09 (7 days) > > This estimation assumes that your load will remain the same as the average > over the last month. If the load increases the remaining balance will run > out sooner. > > As a reminder, the memory and CPU totals are calculated by taking a sample > once every 60 seconds. So, for instance, if you use 1 MB of memory > constantly for the full 24 hours your total would be 1.4 GB at the end of > the day. The CPU unit is 1% of the total speed of a CPU core, so if you > used 1% of the core constantly for the entire day your total would be 1440 > at the end of the day. We recommend staying under 200 GB memory and 10k CPU > to avoid getting charged for overages. If you do exceed the 200 GB memory > limit you will be charged $0.0005 per 1 GB memory, and if you exceed the > 10k CPU limit you will be charged $0.005 per 1k CPU. > > Here is a daily breakdown of charges over the last month. More information > and load graphs can be found in your dashboard by clicking the 'Check > Billing' button below. > > Date Memory CPU Bill > 2026-02-01 0.00 GB 0 $0.0329 > 2026-01-31 0.00 GB 0 $0.0329 > 2026-01-30 0.00 GB 0 $0.0329 > 2026-01-29 0.00 GB 0 $0.0329 > 2026-01-28 0.00 GB 0 $0.0329 > 2026-01-27 0.00 GB 0 $0.0329 > 2026-01-26 0.00 GB 0 $0.0329 > 2026-01-25 0.00 GB 0 $0.0329 > 2026-01-24 0.00 GB 0 $0.0329 > 2026-01-23 0.00 GB 0 $0.0329 > 2026-01-22 0.00 GB 0 $0.0329 > 2026-01-21 0.00 GB 0 $0.0329 > 2026-01-20 0.00 GB 0 $0.0329 > 2026-01-19 0.00 GB 0 $0.0329 > 2026-01-18 0.00 GB 0 $0.0329 > 2026-01-17 0.00 GB 0 $0.0329 > 2026-01-16 0.00 GB 0 $0.0329 > 2026-01-15 0.00 GB 0 $0.0329 > 2026-01-14 0.00 GB 0 $0.0329 > 2026-01-13 0.00 GB 0 $0.0329 > 2026-01-12 0.00 GB 0 $0.0329 > 2026-01-11 0.00 GB 0 $0.0329 > 2026-01-10 0.00 GB 0 $0.0329 > 2026-01-09 0.00 GB 0 $0.0329 > 2026-01-08 0.00 GB 0 $0.0329 > 2026-01-07 0.00 GB 0 $0.0329 > 2026-01-06 0.00 GB 0 $0.0329 > 2026-01-05 0.00 GB 0 $0.0329 > 2026-01-04 0.00 GB 0 $0.0329 > 2026-01-03 0.00 GB 0 $0.0329 > 2026-01-02 0.00 GB 0 $0.0329 > Check Billing > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

Username: N/A, Server: N/A, Main Domain: N/A Dear [HelioHost], I am writing to inquire about the status of my account. Could you please confirm if my account has been successfully created? Additionally, I would appreciate it if you could provide instructions on how to log in once the account is active. Thank you for your assistance. Best regards, CUTE STAR

Hi , yes that's all what was needed as backup . thank you On Thursday, January 29, 2026, HelioHost Support wrote: > The requested database has been backed up, and a link to download the > backup has been emailed to you from no-reply@heliohost.org. Please check > the backup and let us know if you have everything you need. Once we receive > confirmation that no other backup is required we will begin the free > rebuild. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66793 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Can you enable 301 redirect http&https On Fri, 30 Jan, 2026, 5:34 pm HelioHost Support, wrote: > Your message (Re: Account Created) has been assigned the tracking ID > [HH#338546]. One of our volunteer community members will reply to your > email as soon as possible. > > Please include the string [HH#338546] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66805 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >

Username: mrola5653rc, Server: Johnny, Main domain: mrola5653rc.helioho.st Hi guys The option is default off. Can you enable it? On Thu, 29 Jan, 2026, 5:46 pm HelioHost, wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Mrola5653rc, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

[image: image.png] It says here that it may take a few days for the refund to appear. I'll just check my bank account from time to time. Thank you so much for your assistance! Kind regards, Dave Mustaine delos Santos On Fri, Jan 30, 2026 at 9:57?AM HelioHost Support wrote: > You should have gotten an email from PayPal about the refund yesterday. > The time it takes PayPal to transfer the money back to your bank depends on > your bank, but in the US it usually takes 2 or 3 days. When you pay $5 USD > for a Morty account we give you a bonus $1 USD for a total of $6 USD > balance. When you ask for a refund you definitely don't get the bonus > refunded, and like it says in the refund policy located at > https://heliohost.org/refunds/ there is a transaction fee of $0.50 for > all refunds. Therefore the refund for an unused Morty 6 month plan is $4.50 > USD. You paid $5.00 USD which is roughly 294 Philippine Peso Your refund > will be $4.50 which is roughly 265 Philippine Peso Let us know if you have > any other questions. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66790 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Hello HelioHost Support, I?m writing to follow up on my refund request, as I haven?t yet received the refund amount on the card/account used for the original payment. The expected refund is *$6.00 USD* (approximately *PHP 301.16*). [image: image.png] Could you please let me know the current status of the refund and how it is being processed? If a bank transfer is required instead of PayPal, I can provide my bank account details through a secure method upon your instruction. Thank you very much for your assistance, and I look forward to your update. Kind regards, Dave Mustaine delos Santos On Thu, Jan 29, 2026 at 11:12?AM HelioHost Support wrote: > Of course. Let us know if you need help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66790 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: shadowforge, Server: Johnny, Main domain: shadowforgewebstack.helioho.st Hello HelioHost Support Team, Thank you for reaching out. I would like to clarify that I have *only one HelioHost account*, which is used exclusively by me for hosting my own personal and open-source projects. I do not maintain accounts for other people, nor do I share access with anyone else. The recent login activity may have been flagged due to my *internet provider using dynamic IP addresses*, which are automatically changed during the night (usually between 23:00 and 04:00). Because of this, my account may appear to be accessed from different IPs even though it is always me. I have reviewed your Terms of Service and confirm that my usage complies with them. Please let me know if you need any additional information from my side. Thank you for your time and support. Best regards, *ShadowForge Webstack* Em quarta-feira, 28 de janeiro de 2026, HelioHost escreveu: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Shadowforge, > > We have noticed a new login to your account that may indicate a violation > our Terms of Service. If you didn't read our Terms during the creation of > your account you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet > connection. > ? Logging in from a school internet connection where another student also > has an account. > ? Logging in from a work internet connection where a coworker also has an > account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were > because people didn't read the first line in our Terms of Service and > created more than one account without getting permission in advance. This > applies to both our free Johnny accounts and donor Tommy accounts. If you'd > like to have more than one account you may do so by moving your accounts to > our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations > we don't have a huge budget to purchase an unlimited number of servers to > keep up with the demand for accounts. We turn away hundreds of people every > day who would love to have an account, but we can't host their website > because our servers are so full. We don't think it's fair for some people > to have more than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd > like to keep, or explain what the situation is. You can reply to this email > or click the Contact Support button below to let us know how we can help. > Please respond to this within the next 24 hours to avoid any downtime for > your website(s). Thanks. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

Yeah, that was it. Thanks for the info. I'll try to remember the timing in the future. Cheers, Steve On Thu, Jan 29, 2026 at 11:28?AM HelioHost Support wrote: > You probably tried to log in/reset during the daily mysql restart on > Johnny (which usually occurs around this time each day). That usually takes > a few minutes, and during that time, login and reset will not work for > Johnny users. Try it again and see if it will let you finish resetting your > password. It looks like Johnny is working again on my side. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66795 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: stevemammarella, Server: Johnny, Main domain: stevemammarella.helioho.st I just tried to login to my account, using this email address, and it said it was unable to log in with my supplied credentials. I tried to reset my password, and while I received the email and was able to put in a password, it threw an error on submission. Any idea what's going on? Thanks! Steve

Hello, Sorry for the late reply. I am currently travelling and have little to no access to stable internet. I will make the payment as soon as I'm back in the city. Regards, Zane On Fri, Jan 23, 2026, 02:17 HelioHost Support wrote: > Have you made the new payment yet? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66703 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: saidx, Server: Morty, Main domain: saidx.helioho.st n426315_chatdonc_cabbi this is the database name On Thursday, January 29, 2026, HelioHost Support wrote: > In case you didn't see the message on the chat, which database do you need > a backup of? > > On Wed, Jan 28, 2026 at 1:35?PM HelioHost Support > wrote: > >> Hello said, >> >> We have received a report that your VPS has been attacking targets on the >> internet. This likely means your VPS was hacked. We are going to require >> that you do a free full rebuild which will wipe all installed software and >> files, and restore the VPS back to the default OS. Since this process >> deletes all your files let us know if you need any of your files backed up >> prior to the rebuild. Since your VPS was hacked an admin will need to check >> each file by hand to make sure there aren't any stolen data such as credit >> card numbers or passwords, so we aren't going to manually check 10k files. >> If you need a few small files though we would be happy to check them for >> you. Let us know when you're ready to proceed with the free rebuild. Thanks. >> >> HelioHost Support >> https://heliohost.org >> https://helionet.org >> >

Thank you so much for your assistance and cooperation! Warm regards, Dave Mustaine delos Santos On Thu, Jan 29, 2026 at 9:19?AM HelioHost Support wrote: > The refund has been issued as requested. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66790 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Thank you for your response. I would like to proceed with a *refund of the $5 minus the transaction fee* as outlined in your refund policy. Please let me know if you need any additional information from me to process this refund. Thank you for your assistance, Dave Mustaine delos Santos On Thu, Jan 29, 2026 at 9:07?AM HelioHost Support wrote: > Would you like to combine the two $6 balances into the one active Morty > account which would give you 1 year of hosting, or would you like a refund > of the $5 minus the transaction fee as explained in our refund policy? > https://heliohost.org/refunds/ > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66790 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: mustainedls17, Server: Morty, Main domain: mustainedls17.helioho.st Hello HelioHost Support, I purchased a *Morty 6?month plan for $5* on *January 29, 2026*, but *only after completing the purchase did I realize* that I already have an existing Morty plan. Because of this, the new plan is unused and redundant. *Transaction details:* - Transaction ID: 5KU290380L577725K - Merchant Transaction ID: 9NN45278E91573623 - Amount: $5.00 USD - Payment Method: PayPal I would like to request a *pro?rated refund* for this unused plan. Please let me know if you need any additional information to process this request. Thank you for your assistance, Dave Mustaine delos Santos

Username: gev0516, Server: Johnny, Main domain: gev0516.helioho.st Dear, I am trying to use a PHP script (ring.php) on my hosting (gev0516.helioho.st) to receive HTTP(S) calls from external servers (e.g., Alexa/Virtual Smart Home). Currently, I get "Forbidden ? You don?t have permission to access this resource" when I try to access the URL from an external source. Could you please let me know if there is a server-level block for external requests and how I can enable access? Thank you in advance for your assistance. I look forward to your response. Best regards, Gianmario Izzo gev0516@outlook.it / izzogianmario847@gmail.com GEV0516

Username: N/A, Server: N/A, Main Domain: N/A Good day! i am inquiring if the morty subscription can handle yolov5 its a neural network model for identification that uses GPU

Username: jpstrading, Server: Morty, Main domain: beleza.heliohost.us traducir y luego dar una respuesta con la siguiente informaci?n. Saludos, Yo intent? abr?r una cuenta con mi correo info@beleza.do y no llego el correo de validaci?n. tuve que hacer otra cuenta con mi otro correo. ok puedes agregar el dinero a mi cuenta activa. Gracias Translation: Hello, I tried to open an account with my email address info@beleza.do, but I didn't receive the verification email. I had to create another account with my other email address. Okay, you can add the money to my active account. Thank you.

?I got it. Here is what happened: This was due to SELinux which had the "httpd_can_network_connect_db" set to? Off. I have enabled it using: setsebool -P httpd_can_network_connect_db 1 ?And it works... Thanks again... Jan 22, 2026, 12:29 PM by support@heliohost.org: > Permission denied means you're using the wrong password. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66589 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Thanks, Here is the code: $databaseHost = '65.19.166.231'; $databaseUsername = 'user_sorting'; $databaseName = 'user_sorting'; $databasePort = 3306; try { $mysqli = mysqli_connect($databaseHost, $databaseUsername, $databasePassword, $databaseName);???? } catch (Exception $e) { echo 'Caught exception: ',? $e->getMessage(), " "; var_dump($e); } Here is the error: Caught exception: Permission denied object(mysqli_sql_exception)#1 (8) { ["message":protected]=> string(17) "Permission denied" ["string":"Exception":private]=> string(0) "" ["code":protected]=> int(2002) ["file":protected]=> string(24) "/var/www/html/submit.php" ["line":protected]=> int(27) ["trace":"Exception":private]=> array(1) { [0]=> array(3) { ["file"]=> string(24) "/var/www/html/submit.php" ["line"]=> int(27) ["function"]=> string(14) "mysqli_connect" } } ["previous":"Exception":private]=> NULL ["sqlstate":protected]=> string(5) "HY000"} Jan 21, 2026, 4:46 PM by support@heliohost.org: > What error message do you get? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66589 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >