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Byron

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Everything posted by Byron

  1. You'll need to start a new topic in Customer Service for that request. Make sure you post your domain name and username.
  2. Byron

    Hai.

    What is the name of your forum account?
  3. Like I already told you this morning, your going to have to wait another 24 hours.
  4. Byron

    Hai.

    Your account kr4nk-web.co.cc has been deleted and you should be able to create a new one now.
  5. Yes you can sign up with the exact same subdomain that you had.
  6. As long as you don't remove mypage.php. If the include() function can't find a page it will generate an error. So if you want to disable gzip you would need to comment out the gzip code on mypage.php like this: <?php /* if (substr_count($_SERVER['HTTP_ACCEPT_ENCODING'], 'gzip')) ob_start("ob_gzhandler"); else ob_start(); */ ?>
  7. Your ok, just delete that page. And you should have a new folder now full of smileys.
  8. I recieved your email and you should have gotten my reply.
  9. I'm going to PM you my email address and let you try to send me an email.
  10. Were those saying Delivery Failure? Some email providers block our emails.
  11. Did you check you spam folders?
  12. Post back if you still can't login this same time tomorrow.
  13. He's just lucky I guess. But you on the otherhand are still going to have to wait until your site comes out of the queue. You can try logging into your cpanel through this url: http://heliohost.org:2082/frontend/x3/index.php
  14. Ok just be aware and beware, lol.
  15. Who are the email providers (Yahoo, Hotmail, Google, etc.) that are not recieving your emails?
  16. I just checked and your site is still in the Queue. Give it another 24 hours. In the meantime you can try logging into your cpanel through the Heliohost Home page. btw, did you read this in Big Bold Red letters? Intentional use of incorrect spelling or grammar will not be tolerated.
  17. When you enter you username: Adamjo19; are you using a capital A or a lowercase a?
  18. Make sure you enter your username and password ALL in lowercase.
  19. Ok I've deleted your account.
  20. Because the ip in your post didn't match the ip you registered with I've sent you an email asking you to verify you wanting me to delete your account.
  21. No, just post your domain name and username and I'll delete it and let you create a new account.
  22. Post your domain name and username and I'll delete it.
  23. This support request is being escalated to our root admin.
  24. This support request is being escalated to our root admin. Note to djbob: I changed his domain from odgara.heliohost.org to odgara.co.cc and he says his SSL Manager at cpanel is still showing his old heliohost domain name.
  25. No, lets get this issue resolved first and then you can start a new topic requesting a dedicated ip.
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