Wizard
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Posts
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Everything posted by Wizard
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This support request is being escalated to our root admin.
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You need to add your cPanel username to the database and username. For example, my cPanel username is wizard, my database is named phpbb and my MySQL username is wizard. So for my phpbb installation, my database would be listed as wizard_phpbb and my username would be wizard_wizard.
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Seems alright. We give fair warning if you're breaking a rule, unless you're doing something excessively stupid.
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Punctuation would be nice, if possible.
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What was the message sent to you upon failure?
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What is the name of your database and username/pass? You do know that you'll have to create a specific MySQL account to access the DB right? Check the MySQL section on cPanel.
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There's no record of your account in the database. Feel free to re-register.
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[Solved] suspended account and cannot create new one
Wizard replied to derrywi's topic in Escalated Requests
This support request is being escalated to our root admin. -
Your account does not exist. Please re-register.
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Read the Support FAQ regarding cPanel.
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... We supply .heliohost.org subdomains.
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You /do/ know that he posted an Engrish version too right?
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...
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I like ranks.
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Domain name? When did you register? Did you read the Support FAQ?
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Looks like it has been deleted. Feel free to make a new account.
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Username? When did you register? Provide /details/.
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Set the namerservers for united-domains.de to ns1.heliohost.org and ns2.heliohost.org. Then go to "Parked Domain" on cPanel and enter your domain in there. After a day or two, united-domains.de should point to your heliohost account. Cheers, Wizard
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We're looking into it. You're not the only one.
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What is your username and domain name here at HelioHost?
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I had just now signed up for this place. My previous web hosting went down and has been down. So I guess this place is like the X10hosting site huh? You are stuck having to register for a form only to have your account or site disappear later on just because you didn't log in. Hmm. well, I have a question: is this place worth it? I have been searching all day for a decent hosting service that supports what I need as is free. So I guess some insight on this place runs would be useful. Don't whine about free hosting. We're not asking for the deed to your house and your first-born. We've got tens of thousands of accounts running all at once, with only so much space and resources available, so of course we want to weed out the inactive ones. We're an operation run by volunteers who spend their personal time doing support and server maintenance. The funds needed to run the hosting server come out of djbob's pocket and whatever ad revenue we can scrape together. We are not doing this for profit. So forgive me if I get ticked off at your attitude, considering you're not entitled to anything because you're not paying for anything and complaining about it. To answer your question, it's whatever you make it out to be. I've had to present projects that were hosted here before. Sometimes the server had crashed and I had to scramble for a backup. I didn't gripe and moan because it states clearly in the ToS that it's your responsibility to backup your data. So yeah, YMMV, but that's the case with all "free" things. TL;DR: It's almost a free lunch. Be happy.
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Nowadays, no. We're here. The support forums are checked daily. 12:00AM PST Make sure to also read the Support FAQ. Cheers, Wizard
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What heliohost subdomain do you wish to use?
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12:00AM PST
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Your account does not seem to exist. You may register again if you would like.
