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Wizard

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Everything posted by Wizard

  1. Works now. Probably was a problem with server load.
  2. This support request is being escalated to our root admin.
  3. You don't.
  4. This support request is being escalated to our root admin.
  5. 1) legal name - Shidi Huang 2) email - wizard [funny at sign] heliohost.org 3) home street address - 2700 Hearst Ave 4) city, state/province (if applicable), zip/postal code, and country of residence - Berkeley, CA 94720-2293, United States 5) A daytime phone number where you can be reached, including country code (+1 for the USA) - 15106863466 6) organization (if applicable) - n/a 7) The HelioHost account you want this domain to be pointed to - wizard
  6. Your account doesn't exist. When did you create it?
  7. Thanks, Byron, I hope that the name can be www.my-orangers.heliohost.org =) Done.
  8. This support request is being escalated to our root admin.
  9. Why have you created multiple accounts to bump a thread?
  10. No, we cannot open random ports for you. Sorry.
  11. Aha, I see. I shall wait then =) Many thanks, Byron! Just one more extra question, does using FTP allow me to upload one whole folder from my desktop to the server instead of moving file by file? Thank you! Yes.
  12. What details are you putting in the config? You can easily connect to your account just using the quickconnect bar on Filezilla.
  13. Wizard

    Thanks

    Probably not. We're actually applying for non-profit status.
  14. http://www.helionet.org/index/index.php?showtopic=5553
  15. http://www.kirupa.com/web/htaccess.htm
  16. Sounds dubious, djbob?
  17. Done. Also, don't post requests for service in other people's threads; read the Support FAQ.
  18. This support request is being escalated to our root admin.
  19. You should set the nameservers as detailed in the Support FAQ. If you already have an account with us, you must add "bruceunger.com" as either an addon domain or a parked domain. If you do not have an account with us, you can simply make an account with "bruceunger.com" as your main domain.
  20. Read the Support FAQ.
  21. You need to register again.
  22. Yeah, I can't find your account. Where did you login to cpanel?
  23. I do not see your account in the database, it might have been deleted. You must log into cpanel every month in order to keep your account from being deleted.
  24. We're running pretty old board software. I don't know if the two systems would be compatible.
  25. This support request is being escalated to our root admin.
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