Wizard

According to the system, you were suspended for trying to hack the server.

This support request is being escalated to our root admin.

Done.

What's your domain name? If it's pointing to our nameservers, all you have to do is register an account with that domain name.

It seems like you're new to MySQL and PHP. You should read through this: http://w3schools.com/php/php_mysql_intro.asp On cPanel, there is a MySQL wizard. Going through that will create a database and user for you.

Did you create a database and add a user to it? What are the names that you're using for the database and user? Do you give correct permissions when you added the user to the database?

Log in to cPanel every 30 days. Keep to the ToS. Read the Support FAQ for details.

Done.

Learn how to work htaccess: http://www.google.com/search?sourceid=chro...&q=htaccess EDIT: Actually, you might be able to get away with changing the folder permissions, but still making the files readable. If this doesn't work, learn htacess.

Hi, I'm having the exact same problem. Did you every resolve you situation? Scott This post is a year old. Don't post in old topics please. As it is, what are you using for your database/user names? Did you add your user to the database and give it proper permissions?

Wait a few days.

Did you read this? http://www.heliohost.org/home/features-mai...enu/rubyonrails

Our nameservers are correct and functioning. Please talk to the co-za admin.

Done.

That was for seeing whether or not we could allow accounts shell access. Those vulnerabilities aren't in the current config AFAIK.

Any chance it could be cPanel? http://www.helionet.org/index/index.php?sh...ost&p=56200

This support request is being escalated to our root admin.

This problem has been identified: http://www.helionet.org/index/index.php?showtopic=7673 Wait until djbob gets to that thread.

Done.

Don't we run the risk of screwing up the entire partition without journaling?

This support request is being escalated to our root admin.

I've sent you another email from my gmail address.

I've emailed you your new password. The email bounced back, did you provide a real email at registration?

Fixed.

It's fine now. Refresh your browser cache.