I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it.
I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups
The beta testing of WSGI Control Access on Tommy and Johnny ended on May 23 and an update to all users was posted in the forum's News section here: https://helionet.org/index/topic/64537-wsgi-restart-beta/
WSGI Control Access is now only available on the Morty server and your dispatch.wsgi file must already exist before WSGI Control Access can be requested and enabled for you. Please note that this feature takes at a minimum 260 GB memory per day, which will result in a bill of $1.91 or more. You can read more details here. https://wiki.helionet.org/Django_on_HelioHost#Request_WSGI_Control_Access
If you want to move your account to Morty, we have more details about account moves here: https://wiki.helionet.org/Moving_Your_Account and then you can start the hosting plan upgrade process from your account Dashboard here: https://heliohost.org/dashboard/move/