msbsurfi

Hello, I can not login to heliohost dashboard. Also I see nodeJs website not working. And database of other websites also not functioning. (Can't login to my sites) Username: hhfn Regards, MD Shifat Bin Siddique

Oh sorry, I forgot to restart the server, after restart it is now working.

It looks like it's a common issue that pops up on Hestia. I created the file /etc/nginx/conf.d/fixssl.conf and put these contents proxy_ssl_server_name on; proxy_ssl_name $host; Then I restarted Nginx and everything seems to be working now. Hello, I restored the backup and created this file, but misdirected request is still showing.

I have already downloaded the hestia backup. The tar file. I see it contains the files and databases. And probably the mailboxes also. Can you please make a rebuild.

This problem looks exactly the same as I got. I have tried the fix, created the file and placed the two lines. But while trying to solve it earlier with AI, I have messed up so badly that this fix not working, and may be now the problem is more complex. SSLs not installing.

Hello there, Username: dmcrac Server: vps112.heliohost.us My original goal was simply to enable a persistent object cache for my WordPress site dmcrac.org . The WordPress Site Health tool recommended APCu. I followed standard procedures to install it for my PHP version. I also believe I may have installed php-memcached. But after making all kind of changes I visited my sites and there was no problem detected. It was yesterday night when I did this. But today morning, when I tried to visit my sites (wordpress and non wordpress), I have found the following error in all of my sites hosted in the VPS: I don't know how did it happen. Yesterday I installed APCu and enabled all type of caching with the plugin "W3 Total Cache". So today I spent several hours trying to fix it and used AI models to determine problems and solving them. After some hours now I find all my sites are totally inaccessible with a connection refused message. Yesterday I created a hestia backup. So is it possible to reinstall the OS and hestia and retore the backup. I am not sure about the integrity of that backup file. But the information currently existing in the file manager and databases and mail data is much more important. Can you please look into the issue? Is it possible to restore everything without reinstalling, losing even a part of data will be a great loss for me and my club. And also there is an active research conference event running. Regards, MD Shifat Bin Siddique

Username: hhfn Please add hhfn.org.bd in plesk. Thanks in advance. MD Shifat Bin Siddique

Update: Solved it by editing PHP-8_3.tpl file. Hope this is not a destructive issue.

Username: dmcrac VPS name: vps112.heliohost.us Hello, I need to get a php file from ../dmcrac.org/.. to work in ../submit.dmcrac.org/.. (require_once include) but unfortunately due to open_basedir restrictions I can not do that. I have changed the value for open_basedir = none in php.ini using hestiacp but it do not work. I have restarted the server after making the change. And still phpinfo() shows the open_basedir restrictions. Can you please help me disabling this. Best Regards, MD Shifat Bin Siddique

Username: hhfn Please add secure.hhfn.org.bd Regards, MD Shifat Bin Siddique

Update: The issue is resolved and I am able to generate a new letsencrypt ssl certificate for mail domain using hestia interface. Now SMTP using SSL working fine.

Hello, Username: dmcrac VPS name: vps112 The SSL certificate for mail server is expired on 18 May. So no email is going through SMTP from 19 May. Today I discovered the issue and tried to fix it using "/usr/local/hestia/bin/v-add-letsencrypt-mail" command but unfortunately this command is not available. It is missing in that directory. Since our website is taking conference registration it is very important to have the email system working. I also see that some other commands also not available, though may be they are not or less needed. But the current issue needs to be resolved quickly. I am closing the registration temporarily until the issue is solved. Best Regards, MD Shifat Bin Siddique

Hello, My hosting account username is hhfn Recently, I have been moved to Morty from Tommy. The account has 3 websites, one simple NodeJs (only used by me, so used few times a month) and two PHP sites (one of them has no visitors, other is in production). With the above mentioned criteria, I got account load 3-4 GB Memory always from "last 24 hour graph" while on Tommy (I check server load almost regularly). But after migration, I see a higher load always, 70-80 GB per day. Though it is less than 50% of normal allotted load and I am not getting banned if it rises beyond 200 GB, I just want to investigate the matter. I am pretty sure that Tommy and Morty not showing same load for same website files. This is not an urgent issue, although it'll be great if investigate the matter. Username: hhfn Best Regards, MD Shifat Bin Siddique.

Thanks a lot for the support. Actually I use single forum account for all my 3 hostings for not making login every time. I think it won't be missed if I mention the username with bold underlined letters at early part of the post?

Can you please downgrade it (Username: msbsurfi) and upgrade the other (Username: hhfn). Best Regards, MD Shifat Bin Siddique