msbsurfi

Username: dmcrac VPS name: vps112.heliohost.us Hello, I need to get a php file from ../dmcrac.org/.. to work in ../submit.dmcrac.org/.. (require_once include) but unfortunately due to open_basedir restrictions I can not do that. I have changed the value for open_basedir = none in php.ini using hestiacp but it do not work. I have restarted the server after making the change. And still phpinfo() shows the open_basedir restrictions. Can you please help me disabling this. Best Regards, MD Shifat Bin Siddique

Username: hhfn Please add secure.hhfn.org.bd Regards, MD Shifat Bin Siddique

Update: The issue is resolved and I am able to generate a new letsencrypt ssl certificate for mail domain using hestia interface. Now SMTP using SSL working fine.

Hello, Username: dmcrac VPS name: vps112 The SSL certificate for mail server is expired on 18 May. So no email is going through SMTP from 19 May. Today I discovered the issue and tried to fix it using "/usr/local/hestia/bin/v-add-letsencrypt-mail" command but unfortunately this command is not available. It is missing in that directory. Since our website is taking conference registration it is very important to have the email system working. I also see that some other commands also not available, though may be they are not or less needed. But the current issue needs to be resolved quickly. I am closing the registration temporarily until the issue is solved. Best Regards, MD Shifat Bin Siddique

Hello, My hosting account username is hhfn Recently, I have been moved to Morty from Tommy. The account has 3 websites, one simple NodeJs (only used by me, so used few times a month) and two PHP sites (one of them has no visitors, other is in production). With the above mentioned criteria, I got account load 3-4 GB Memory always from "last 24 hour graph" while on Tommy (I check server load almost regularly). But after migration, I see a higher load always, 70-80 GB per day. Though it is less than 50% of normal allotted load and I am not getting banned if it rises beyond 200 GB, I just want to investigate the matter. I am pretty sure that Tommy and Morty not showing same load for same website files. This is not an urgent issue, although it'll be great if investigate the matter. Username: hhfn Best Regards, MD Shifat Bin Siddique.

Thanks a lot for the support. Actually I use single forum account for all my 3 hostings for not making login every time. I think it won't be missed if I mention the username with bold underlined letters at early part of the post?

Can you please downgrade it (Username: msbsurfi) and upgrade the other (Username: hhfn). Best Regards, MD Shifat Bin Siddique

Oh there is an error. My account with username msbsurfi has been moved but hhfn was supposed to move.

Payment made. Can you please check.

Hello, Recently our website is facing a continuous slow loading issue and often 502, 503 and sometimes 504 error. These errors happening even when we are updating a form or generating a PDF required re-entry of data which annoy the website users. As you are investigating this issue, by this time to keep our php website always up, we have decided to upgrade to Morty for 6 months. Since PayPal is not available in Bangladesh we can not upgrade to Morty using the automated system. Can you please make a stripe payment link so we can make the payment with dual currency visa card. Best Regards, MD Shifat Bin Siddique Username: hhfn

Windows 11 and NodeJs version 22.14 LTS

Yes, I just tried with Node version 22 that I use in my PC. I am not sure. I have just deployed the app.js according the heliohost wiki. Yes I found it when looking for solutions in Google. But as it fits my requirements to generate pdfs in Bengali it will be great if can be implemented. This app has just a simple task to generate pdfs based on a template, so I and others can Generate pdfs just from mobile without using a word processor.

Username: msbsurfi Hello, I have an NodeJs app that uses html-pdf (It is needed for specific purpose: It correctly handles the Bengali Unicode characters, others like pdfmake or pdfkit cannot) runs well in my local PC environment but in plesk it shows an error regarding html-pdf. I have checked other things (file permission, directory permission are ok) and they are ok. The error shows conf_def.c file missing a equal sign but I do not find the file in plesk directory search. Can you please address the issue why html-pdf not being installed correctly. Best Regards, MD Shifat Bin Siddique

Hello A little bump

Ok kindly do that. And add app.hhfn.org.bd as independent domain please. The issue needs to be resolved. I have backup of the node.js