Tjoene

Please clear your cache.

This support request is being escalated to our root admin.

I took a look to the requirements and both Joomla 3 and Drupal 8 should run: Joomla 3: PHP 5.3.1+ (Minimum) Drupal 8: PHP 5.3.2 (Minimum) Stevie is running PHP 5.3.8 at the moment. MySQL shouldn't be a problem for Drupal, but Joomla we just meet the minimum requirement (MySQL 5.1+ and we run 5.1.56). The reason why Stevie doesn't have the latest software installed is stability. The admins put a lot of effort and time into the configuration to make sure Stevie is as stable as possible. This does come at a cost, that means we are running slightly outdated software. Even though this shouldn't be a problem, for now.

As you said. You were suspended for running 6 cron jobs. The limit is only 2 every 24h. Your account should be unsuspended now.

If I read this correctly, you have a setup like this: [Heliohost] - Hosts JSONAPI.php for your website [Minecraft Server] -host JSONAPI.jar (On ports 40088->40090) If that is correct, then those port don#39;t need to be open on Heliohost side, but on your minecraft host side. Your application on Heliohost will randomly select an available port to communicate with the other side (which usesports 40088->40090).

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

This support request is being escalated to our root admin.

Your account shows it was created just today. Give it at least 24 to 48 hours before it becomes active.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Topics merged.

You were suspended for causing high load. This seems to be a recurring problem. Before we unsuspend your account, are you going to fix the problem?

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Please clear your cache.

This support request is being escalated to our root admin.

Do note that you can only have 1 account. If you want to switch to Stevie, you need to delete your Johnny account. Or you can request permission to have 2 accounts.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

You were suspended for running 5 cronjobs in a day. The limit is only 2 every 24h. Cronjobs are very resource intensive, so that is why we have a limit. If you need more, then you can use a service like https://www.setcronjob.com. Your account should be unsuspended now.

What is the domain name you are trying to park? And also, have you waited 24 hour before you park the domain? It takes 24h for the nameservers to become active after you changed them.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Sorry, but we can't unsuspend that account.