MoneyBroz

This support request is being escalated to our root admins.

You can't change your domain on your own yet. What domain would you like it to be changed to?

You were suspended for having nulled software on your account. Heliohost does not tolerate piracy as stated in our ToS.

The account 'vir' is currently active. The renew page will say that something went wrong after a few minutes, however the account will continue to renew in the background.

A new invite has been sent to the email that was associated with the sr229 account.

We cannot change the nameservers for your domain. You would need to do that at the registar that issued the domain for you. What subdomain do you want? We offer free heliohost.us and helioho.st subdomains.

4 minutes ago, mafincho said:

Thanks! How do I mark this as solved or perhaps even close it?

Done

Your account is currently active.

This support request is being escalated to our root admins.

Your account is currently active

Changed, it can take up to 2 hours for the domain to start working.

This support request is being escalated to our root admins.

Added, it can take up to 2 hours for the domain to start working.

What domain?

Changed, it can take up to 2 hours for the domain to start working.

Can you clarify what you mean by "abstractions" do you mean abstractions.heliohost.us or abstractions.helioho.st

Changed, it can take up to 2 hours to start working.

This support request is being escalated to our root admins.

Changed. it can take up to 2 hours for the new domain to start working.

Your account was suspended because wordpress is causing too much load on your account. for reference, you used 12916 CPU in 24 hours when the limit is 10000 CPU. This is notorious for wordpress because the software is bloated even by default. i unsuspended your account. if you don't fix the issue that is causing the high load then your account will remain suspended after the 3rd time you get suspended until you fix the issue. i recommend adding deny from all to your .htaccess so you don't get suspended while trying to fix the issue.

a root admin needs to assist with this. Escalating...

Domain changed. it can take up to 2 hours to start working.

Domain has been added. since you will be using cloudflare, make sure your A record is set to 65.19.141.77 and AAAA record to 2001:470:1:1ee::2002

Hosting account, forum account or both?

phpidc has been unsuspended. An admin can help merge the accounts.