MoneyBroz

Domain added. make sure to set your nameservers to ns1.heliohost.org and ns2.heliohost.org in the hostinger nameserver settings. You can find more information on how to do this here: https://support.hostinger.com/en/articles/1696789-how-to-change-nameservers-at-hostinger.

Have you tried reissuing the certificate in plesk and waiting up to 2 hours for certificate to fully setup?

2 hours ago, Ookma-Kyi said:

I asked cause I was thinking about paying for it for the year as a donation. So I guess we just need to wait then...

You can always donate anytime at https://heliohost.org/donate/

Invite sent to the email specified above.

30 minutes ago, Palpale said:

basically i need to wait?

Yes

looks like license for plesk will need to be renewed. softaculous seems to already have expired. Krydos would need to renew these.

This support request is being escalated to our root admins.

Krydos can do this for you.

This support request is being escalated to our root admins.

Domains added, it may take up to 2 hours for them to start working.

Added

This support request is being escalated to our root admins.

Translation: Yes, you can delete it, leaving only the manager folder or the manager.zip file.

Escalating this topic so this can be resolved by a root admin.

account has been reset and a new invite has been sent to your email address.

1 hour ago, dahuhunter said:

Do we have any information how long it will take for Johnny server to be rebuilt ?

There isn't an ETA for that, but i assume around 2 - 3 weeks or so once it's started. maybe longer.

This support request is being escalated to our root admins.

Domain Added

Read this post

4 hours ago, nadrian said:

DM sent!

invite sent

54 minutes ago, nadrian said:

sent LTC

https://live.blockcypher.com/ltc/tx/875b68c5c3fa37bf23d5c095d4d8c8ee098d21ef321f39366a84f0295329136b/

Donation verified. What email address can we send the invite to? it needs to be a different email than what you registered your Johnny with. (You can DM me the email address if you like.)

Krydos can verify this.

Domain added. it may take up to 2 hours for the domain to start working.

5 minutes ago, fdevillalobos said:

Done! Sent you a private message thanks!

Moderators cannot verify donations. only root admins like Krydos can.

7 minutes ago, fdevillalobos said:

Can you send me link to donate please? Would like to create a Tommy account. If data in Johnny gets recovered then I will see how to proceed. Thanks! You guys rock!

https://heliohost org/donate/

2 hours ago, fuzmic said:

Noted ?

By the way what are all the Linux servers serving HH.

Just Tommy, Johnny, Cody, Brody and Morty at the moment. the physical servers that hosts everything on HH is powered by VMware ESXi.