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Posts posted by MoneyBroz
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i think you would need a VPS for this, but I'll escalate this thread so a root admin can comment on this further.
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Subdomain added. it may take up to 2 hours to start working.
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You were suspended for having more than one account. which one would you like to keep?
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Domain added. it may take up to 2 hours to start working. Also make sure to set your A and AAAA records to the records shown under the dropdown menu for your domain in Plesk.
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if you don't know how to do this then refer to this help article for your domain provider:
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You haven't changed your nameservers to ns1.heliohost.org and ns2.heliohost.org hence why your domain isn't working.
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Domain changed. it may take up to 2 hours to start working.
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When your account is reset, storage space upgrades won't be affected by it.
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Your account is suspended for sending too many emails. if you haven't logged in recently then your account likely has been compromised. a root admin can offer more information on this.
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Storage space donations need to be manually verified. I've escalated this thread.
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This support request is being escalated to our root admins.
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Domain added. it can take up to 2 hours to start working.
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All of these domains load fine for me except "statecollegeguitarlessons.com" which appears to be an expired domain. You can try clearing your browser cache to see if that helps.
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You were suspended for having more than one account. which one would you like to keep?
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Domains added. it may take up to 2 hours to start working.
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A root admin will have to add the records for you. Escalating....
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The A record for the www part of your domain appears to be missing. since you are using our nameservers, a root admin will need to add the record for you. Escalating....
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Domain added. it may take up to 2 hours to start working.
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5 hours ago, rseann said:
I would like to keep this account and also I think my IP has been blocked
IP unblocked. try accessing the page again without the VPN.
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You were suspended for having more than one account. which one would you like to keep?
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Domain added. it may take up to 2 hours to start working.
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Try setting your SSL settings to Full in cloudflare instead of Flexible.

[Solved] Need to add Domain
in Customer Service
Posted
Domain added. it may take up to 2 hours to start working.