MoneyBroz

This support request is being escalated to our root admins.

2 hours ago, carbonapi said:

yeah im ready to reset

Account has been reset and a new invite was sent to your email address.

What is your username?

2 hours ago, b0chard said:

Is this a kind of email spoofing

Yes it is

Do you have DKIM or SPF setup for your domain?

Domain added. it can take up to 2 hours to start working.

Account has been reset and a new invite was sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup/

1 minute ago, celesta1 said:

Nothing came

Invite resent

After further investigation, the issue seems to be the email address i**o@nil***ua.xyz has been compromised. We recommend changing the email password for this email address and checking for malware such as keylogging software on the pc that logs into this account.

This is your third time for being suspended for attempting to send 220 emails. If you were to be unsuspended, how are you going to fix this issue so that it doesn't happen again?

Domain added. it can take up to 2 hours to start working.

Changed. it can take up to 2 hours for the new domain to start working.

Added. it can take up to 2 hours to start working.

Escalating this post so the transaction id can be verified by a root admin.

This support request is being escalated to our root admins.

This is a common issue on Hestia. to fix it, follow the steps in this forum post:

You were suspended for one of your wordpress installations being hacked. you will need to reset your account to continue using it.

Domain added. it can take up to 2 hours to start working.

18 minutes ago, msbsurfi said:

I have already downloaded the hestia backup. The tar file. I see it contains the files and databases. And probably the mailboxes also. Can you please make a rebuild.

Your rebuild has been started and you'll get an email in a bit when it finishes.

1 hour ago, Anne1000xx said:

Done

The details regarding your new Windows Server 2019 VPS have been sent to your email address.

Your rebuild has been started and you'll get an email in a bit when it finishes. Your next free rebuild will be available on 2025-08-18.

Added

13 minutes ago, iamxiae said:

Hi MoneyBroz, I've uploaded multiple files (index.php, messages.txt, luxury1.jpg, etc.) to the /518.group/ directory. However, only index.html loads successfully — all other files return a Not Found from the server.

Could you please check if the virtual host configuration for 518.group is restricting access to non-index.html files? Thanks!
 

Read the post that you quoted

6 hours ago, abhisrv2 said:

 techintrick.helioho.st

         engineerslife.helioho.st

Added. it can take up to 2 hours for them to start working

6 hours ago, abhisrv2 said:

dev.helioho.st

This domain is already taken, would you like to use dev.heliohost.us instead?

Domain added. it can take up to 2 hours to start working.