MoneyBroz

It's because you don't have an index file

All of the cPanel servers are shut down. You would probably need to make a new account. An admin can help.you with this.

try using the default host name for the server, for example tommy2.heliohost.org would be Tommy and johnny.heliohost.org would be Johnny.

Krydos would need to do it tomorrow because he is on vacation here in Tennessee.

Your wordpress installation is maxing out the allowed cpu limit. If you don't fix it, you will just keep getting suspended.

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Instalasi wordpress Anda melebihi batas CPU yang diperbolehkan. Jika Anda tidak memperbaikinya, Anda akan terus ditangguhkan.

an admin can send a password reset link to your email address.

You can find the correct settings in the mail section by clicking the I button at the very right of the email you want to setup.

40 minutes ago, seintitus said:

Hello. When I click on any link or page on my websites they give a 404 error. My username is tchesoen

Have you checked the error log in plesk to see what your issue is?

2 hours ago, jusasu10 said:

It happens after logging in to plesk.

It's recommended that you only login through https://heliohost.org/login and click the continue to plesk button there.

7 hours ago, jusasu10 said:

Each time I login to plesk it automatically redirects me back to the login page. How can I solve it.

Are you logging in through https://heliohost.org/login or the plesk login page.

You can issue a lets encrypt certificate through Plesk in the SSL settings

Loads fine for me. Try clearing your browsers cache.

What's your main domain?

wolstech would need to create it for you. Lily currently doesn't have a control panel and you would need to modify your website completely through FTP. Lily will eventually have Plesk.

5 hours ago, gmpintus said:

my website is now redirected to gg.gg, which is a short address generator website. The original redirection was trying to force visitors to install a Rar document. Something like "ChromeUpdate.rar". Hense, I thought to delete all infos in my Plesk.
I manually deleted all my files from Plesk but still I get this redirection. Do you think there is something to do with Cloudflare?

Seems like some kind of sql injection or someone has compromised your account.

3 hours ago, gmpintus said:

Good morning,

account: gmpintus

email: gmpintus@gmail.com

Could you reset my account, please. I'm experiencing attacks on my website https://professorparticular.info.

Thank you

What kind of attacks?

Yes you can have multiple VPSes. The ToU only states that you can't have more than one account, not vpses.

1 hour ago, Palpale said:

Can i configure the php settings like max_upload_size, and max_execution_time?

Those need to be manually changed by a root admin.

You can't hide your posts, they need to be deleted by an admin or moderator.

1 hour ago, Palpale said:

I tried to enter my website admin, but no luck, give me error to many redirects, how to fix this?

https://papale.my.id/wp-admin

Either use full ssl mode in cloudflare or turn off Permanent 301 redirects in plesk

58 minutes ago, craziks said:

Please unsuspend my account with following details.  I would like to use this.

Username: craziks

Server: Ricky

craziks.heliohost.org

Your account isn't suspended, Ricky was retired last month. if you didn't get the email to migrate your account to Johnny, then you will need to make a new account.

Very weird, the website is still accessible and works fine

5 hours ago, darkrpg said:

You may have gone over your allowed storage space of 1000mb

7 hours ago, gopio said:

Please keep jiongo and asterwind.   These are two sites for our ebay front end that I am learnign to program and design.  It is taking me longer to understand html, databaset etc.  Thanks in advance.

You can only have one account as per the TOS. If everyone was allowed multiple accounts, the load on the servers would be unbearable.

22 minutes ago, hunter93 said:

I was wondering how I can change my password for my account.

A root admin can send you a password reset email