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Posts
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Posts posted by ojplanet
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Alright 👍
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Hello admin...
Please any update on the new server?
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Thanks
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I now have my new domain.. ojplanet.me
Pls add and make it my main domain
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Okay.. thanks
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Okay, can i use eu.org domain on cloudflare?
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Hello.. I'm unable to add my site on cloudflare cause am using heliohost subdomain... Is there a way to add it without buying domain?
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Okay... I think Joomla is fine, the site is now available and no 504 error..
Admin pls update Joomla version to 4, the framework i want to use is well compatible with joomla 4
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Okay thanks.. do you know any other drag and drop builder? Its so easy using wordpress and elementor.. I don't know much about coding
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Working fine now after re installing WordPress... Hope the 504 gateway won't popup anymore
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Am getting too much of 504 gateway timeout on my WordPress website so i uninstall WordPress. Right now i only see error 403 forbidden.. what's the issue?
Username: Ojplanet
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Thanks... Can i use heliohost domain? If so generate one for me using my id: ojplanet
Then make it my default domain for now
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I'm using CF dns for a while without issue but all of a sudden this DNS error popup am my site is not reachable.. i changed my Name server back to ns1 and ns2.heliohost.org still showing error.. pls what's wrong my site is down
Site: https://ojplanet.ga
Server: Tommy
ID: Ojplanet
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My site https://ojplanet.ga is having downtime issue, it works normal or even fast then it becomes unresponsive/504.. so it keep doing that not stable. Is the problem from my site or Tommy?
Id: ojplanet
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@Krydos thanks… I really appreciate 🙏
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5 hours ago, Krydos said:
@ojplanet Do you expect to need to delete and recreate your account again. If so maybe I shouldn't waste my time doing this over and over, and we can explain how to use Cloudflare DNS instead.
I'm sorry... Help me out for the last time
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On 3/5/2023 at 10:36 PM, Kairion said:
This support request is being escalated to our root admins.
No response from Admins
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After I wiped my account, please help me to set up SPF, DKIM and DMARC on my domain so I will be able to send mail to gmail
Id: ojplanet
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1 hour ago, Kairion said:
Hi @ojplanet,
As per your request, your account was deleted, and an invite to create a new one has been sent to your account's email address.
Please let us know if you need help with anything else.
PS.: I have split your post into a new topic since it is a new support request. Also, are you sure it is really needed to wipe your account? Personally, I have nothing against it, but on a shared host I cannot imagine why you would need to wipe your account in such a close time span since your last wipe.
I accidentally deleted some files and that broke my site… just want to start afresh
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Pls help me to format or wipe my account..
Id: ojplanet
Server: tommy
I wish this option is fixed soon, we won't be disturbing admin for small task
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Ok… I don't see any increase in speed using CF, change my Nameserver to heliohost now.. Thanks
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I tried to use another CDN apart from CF, the cdn site also use letsencrypt as their ssl but unfortunately for me am unable to use their ssl.. Getting error, now I have deleted letsencrypt from my end but still not working.. I was told to do this from their support
Can't get Let's Encrypt certificate
Check whether the rules you created overlap the path "/.well-known/acme-challenge/<TOKEN>". This is the path for issuing a certificate, in many cases, such a rule (for example, with the path "/.*") does not allow issuing the certificate. Disable the rule, get the certificate, and enable the rule again.
I don't know how to do all that… Pls help
Id: Ojplanet
Server: Tommy
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It doesn't work properly, that's why I deleted it from my root… they said using reverse proxy and configuring Apache is the best
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