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retrope

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Everything posted by retrope

  1. Hi. We do not use "Babbel - Collective Intelligence" since that template was a gift from our collaborator. I asked him and he told me that he acquired the template and he doesn't know anything about that "Babbel - Collective Intelligence" apparently this causes all subdomains to fail too. the same template of a subdomain has a friend of mine in another hosting and has no problems, really, I don't know what I can do. Even so, thank you all for your support, thank you very much friends.
  2. Thanks for the information, I can't see that file, specifically with the information you give me, is there any possibility that you can help me correct this error please ?, or tell me please what should I do since if this index.php file is in the root and I can't visualize it, even showing the hidden files, what could I do? thanks friend.
  3. Hi. I could not find the problem, as far as I can see this has affected the domain and subdomains with different templates. when visualizing the error, I see that there is a path "public_html / system / classes / class_page.php" this "System" directory has not been created by me, moreover, I don't even find it in the root. Is it possible that the directory is part of the hosting? because I cannot access it and therefore I cannot perform any verification. I have reviewed the language in the archives and there is no one to tell me about the language.
  4. Well, share what you recommend, however I have not made any language change or something similar within the files, I was just doing backups and that's it, I am surprised by this change, it has also affected the domains and subdomains parked in Some case with different web template, I will do the search about the language and I tell you if I succeed, thanks.
  5. no friend, that is the worst, there was never that I remember, I have searched and I can not find it, it is a directory that I have never had that I remember.
  6. Hello, I hope someone can help me, my website: radioretroperu.com was working fine and without problems, suddenly early this morning, it shows me this message on the screen. I have reviewed and even reinstalled my web files but I am not successful, could someone give me some help as to why this happens? Thank you. "Warning: require(/home/aanaser/public_html/system/languages/ar/global/global.php): failed to open stream: No such file or directory in /home/aanaser/public_html/system/classes/class_page.php on line 296 Fatal error: require(): Failed opening required '/home/aanaser/public_html/system/languages/ar/global/global.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/aanaser/public_html/system/classes/class_page.php on line 296"
  7. it is understood. Thank you very much for the answer, I will make a decision about what I explained and make the changes. Thank you so much for everything. Marko.
  8. Several days ago I created the subdomain (espanol.radioretroperu.com) wait for the dns to activate but too many days have passed and the subdomain is not shown. could someone tell me why I can't see my active subdomain? Is there something that can be done? thanks. Server: ricky
  9. Gracias por responder. deberian tener mas cuidado al momento de suspender una cuenta. Esperemos todo sigue normal, muchas gracias por cancelar la suspension de la cuenta. Un saludo desde Lima, Perú. Marko Antonio .- Director Emisoras Perú S.A.C. .- Radio Retro Rock N Pop.
  10. Lo que usted me dice , ya lo hemos corregido hace mucho. no hacemos spam, no dañamos a los demas. hemos dicho que somos una emisora de radio con mas de 8 años al aire en peru y reconocida, estuvimos probando aqui y no tenemos intencion de hacer spam o algo parecido, es una pena que tengan esa opinion de nosotros. estamos agradecidos por todo el tiempo que estuvimos aqui. por favor, ELIMINE TOTALMENTE nuestra cuenta para liberar nuestro dominio e irnos a otro lugar mas adecuado. gracias.
  11. Hola, aqui de nuevo, otra vez se ha suspendido mi cuenta, la razon no la sabemos. por favor alguien podria ayudarnos? My account seems to be suspended. (again) Can you please let me know why and unsuspend it if possible? Username: retrope Server: Ricky Main domain: https:/radioretroperu.com Thank you!
  12. Delete the .htaccess file and the problem has been solved, I can see the images. Thanks for the support . Here we close the topic. Thank you !
  13. Hola! una pregunta. estamos colocando una web de prueba en https://romanticas.ml/ sin embargo tenemos dificultad para que el logo o cualquier otra imagen se pueda ver. hemos cambiado los permisos y no hemos logrado poder mostrar alguna imagen. esta misma web si se puede apreciar con todas sus imagenes en otro hosting de otra empresa, pero cuando la hemos subido aqui el problema es con las imagenes, no podemos lograr que se vean, alguna opcion que pueda tener para lograrlo? algo que deba hacer? Gracias.
  14. Gracias estimado amigo , de igual forma nuestras emisoras estan a su servicio para lo que deseen, un gran abrazo y cerramos el tema, hasta pronto! Marko Ch.- Emisoras Perú
  15. Hola de nuevo. y disculpe que escriba en español. primero que todo, muchas gracias por entender nuestro caso y darnos la opción de continuar con ustedes, creo que son un gran servicio. Hemos decidido hacer lo que nos sugiere, hemos cambiado las contraseñas de los buzones de correo asi como del cPanel. mi pregunta es, ya que por error creamos una segunda cuenta cuyo usuario es "emisoras" (https://www.helionet.org/index/topic/35076-suspended-emisoras/) y sabiendo ahora que solo es una cuenta por usuario, esta cuenta la elimino yo o lo hacen ustedes? espero su respuesta y gracias una vez mas por su comprension. Un abrazo desde Lima. Marko Ch.- Director Emisoras Perú S.A.C.
  16. Hola, disculpen que no pueda escribir en ingles ya que me cuesta mucho espero me entiendan. Soy el propietario de la cuenta que lamentablemente suspendieron. hemos revisado el historial de nuestra web y efectivamente hace aproximadamente un mes recibimos un email de un supuesto hacker, que decia que tenia control de nuetra cuenta y de nuestro email, nosotros lo ignoramos, de alli en adelante no sabemos que mas paso en nuestra cuenta ya que no nos dedicamos a hacer trampa o fraude por medios electronicos, somos una radio emisora en linea con mas de 7 años al aire y reconocidos en nuestro pais, perú. lamentamos mucho esto sucedido y estamos en heliohost porque un amigo nos recomendó, sin embargo no ha hecho mas que darnos problemas por falta de seguridad de ambas partes. le pedimos ante todo las disculpas del caso y le pedimos por favor que elimine nuestras cuentas retrope y emisoras ( que ha sido por falta de informacion duplicada) de su base de datos ya que tanto a ustedes como a nosotros nos a causado problemas. No queremos malos entendidos con ustedes por ello que pasamos a retirarnos de su servicio. fue un muy educativo y de mucha experiencia participar con ustedes. Gracias por el tiempo que nos permitieron. Marko Chumo.- Director Emisoras Perú S.A.C. Ave. Del aire 400 Surco, Lima, Perú.
  17. hello my English is not very good, but I must tell you that I am surprised with this you tell me, please let me make the necessary corrections since I am not the one who designed the web, I am the owner of the account. tell me you can correct what you tell me or just cancel the account. and infinite apologies for this misunderstanding, I am very sorry.
  18. My account seems to be suspended. Can you please let me know why and unsuspend it if possible? Username: retrope Server: Ricky Main domain: https:/radioretroperu.com Thank you!
  19. thanks for the reply . It's true, what you say is the reason why you do not see the green lock completely. we will correct it. THANKS FOR THE SUPPORT. Happy New Year.! Closed topic.
  20. hi! I have seen that the website can be seen, in any case what is uncorrected is that the green padlock is not shown, so I think there are unsafe parts of the page, however I have reviewed and can not find the error . Maybe you can not help me at that point, I'll take your time. Thank you very much.
  21. I have problems to visualize the SSl cretificado of my web site, who could help me to configure it correctly? my website should run on https://radioretroperu.com make the changes from http to https within the .html files in addition to a .htaccess file thanks again.
  22. Thank you so much! happy new year!
  23. I've requested that my main domain change for a long time now. I read everywhere that it takes 48 hours so I'm just wondering how come mine is taking such a long time? I tried the link in the account page (http://www.heliohost.org/classic/support/scripts/domain) perhaps I did someting wrong. Anyway, my main domain is retrope.heliohost.org, and I'd like it to change to radioretroperu.com. Otherwise, could you change it for me? Thanks.
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