retrope

Ooh! I get it. A few days ago the same thing happened. Thanks for your response, we'll just hope things go much better. Thank you.

hi! Since yesterday I can't access my web pages, it gives me error 522, is it just me? or is there a problem? thanks for your support.

Great news! Thank you.

Update: All subdomains are working 100%. Everything is alright now. thanks to Krydos. For me, this topic is finished. Thank you Krydos!

Hi Krydos. I have fixed the page redirect problem. I use Cloundflare and the problem was in SSL/TLS encryption mode. Now I can see the domain (fmlima.com) and almost all of my subdomains. the subdomain: boleros.fmlima.com is the only one that I still haven't been able to put it online, they recommended me to delete and recreate a new DNS Management for this subdomain. I am waiting for the dns to show the missing subdomain. Thank you Krydos. I will let you know if I was able to solve it in cloundflare or maybe if you can help me. Thanks.

Hi Krydos! I have uploaded my files to each subdomain created according to your recommendations. I still can't see the website online for (fmlima.com) and the subdomains, as the page is not redirecting properly. I have checked the ip inside my domain panel and it is correct, is there something else missing? Thank you..

Hi Krydos. My Main Domain, this is fine, perfect. The other missing domain is: FMLIMA.COM , this domain had other subdomains: inolvidable.fmlima.com boleros.fmlima.com smoothjazz.fmlima.com thanks for your support.

I edit my post. I have managed to target the domain and some of its subdomains with the ip 65.19.141.77. My question is: I only have to upload the files? How can I create a subdomain? and finally, my MAIN DOMAIN is pointing to an ip 65.19.143.6, should I change it to 65.19.141.77 or not? Thank you

I received the email and I have already moved my account to plesk. When everything is ready, I will contact you to solve my missing domain and its subdomains. Thank you.

Thanks for answering. As I told you before, I had 2 domains parked in the hosting. I started with radioretroperu.com and some subdomains, I also had the domain fmlima.com and some subdomains, these were the ones that I could no longer access. if you see the directory of files it will confirm that they were made a long time ago. I am interested in recovering the fmlima.com domain and its subdomains with you. the first domain (radioretroperu.com) is the main one I have no problems and I hope it continues like this. As for having more than one account, I know the terms and that is not my case, I only have one account with two domains. How can I manage the two domains, the main and the secondary? can you help me? I would like to know how to do it. Thanks for your support.

hi! I have a question: Before the problem that we all know with cpanel happened, I had my current domain (.com) and its subdomains registered as the main account. Then I added another domain (fmlima.com) and some subdomains, everything worked perfectly until the migration didn't work anymore. I had to look for an emergency hosting to be able to have them active. My question is: Is it possible to reactivate the second domain as it was before? I have seen by ftp and are the folders created at the time. Thank you very much for the reply.

Thanks! backup copies download! Good wishes and many successes, we are with you!

Thank you very much for all your support. everything's fine.

I will remind you. so they can remove the suspension

I can see. I will change the password and check the email settings when my account is available, no one has access to my email account. I will verify and change the password. it's very strange. I don't send those emails. something is happening that I don't know.

understand what it says. I have no idea why this happens. I have not logged into my account for several weeks due to personal reasons. This email is a surprise to me. something is happening. I hope you can help me solve the suspension and see why too many emails were sent.

a. HelioHost username: retrope b. the server: Tommy c. HelioHost main domain: radioretroperu.com Please my account has been suspended, I can't find the reasons, I hope you can activate it. Thank you.

Thanks! The certificate issue for the subdomain has been resolved successfully. I remember the cloudflare certificate, however it has been eliminated a long time ago, I suppose that some codes were left in the hosting. I understand about cloudflare, thank you so much! (topic closed for me)

hi! thanks for your support. I will tell you to delete the subdomain and recreate it, I did this before reading your comments. I hope it is resolved, I will wait at least an hour to see if everything is in accordance with the certificate of the subdomain, I will wait and report the result soon.

I created the subdomain yesterday, Feb. 16. It is very strange, since it does not work only for that subdomain. the others if they work with your certificate. any solution?

I have followed the steps indicated, but unfortunately it has not worked. I can't get the subdomain (smoothjazz.fmlima.com) to get ssl certificate. The others if they work well. what else could i do?

Hi! I have a configuration problem for an ssl certificate in the subdomain (smoothjazz.fmlima.com) the other subdomains that I have seem to work fine, however this subdomain cannot obtain the ssl certificate. Could you help me and configure it for the main domain (fmlima.com) and the sub-domains? Thank you so much!

I will do what you tell me, thanks for the help, I hope it doesn't happen again. Thanks for everything!

Can you unblock my ip. Thank you.

Great! thank you very much for the best hosting!